I order clothes from online after 2 days i receive my order. I order 2 lawn sutie and both of them very beautiful i suggest to low rates so every can buy for sanaullah. Iam very satisfy from sanullah... See more
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Plz add option payment in can dollar ot in pakistani rps and plz add cash on delivery option plz .. usd conversion charged us too muchh ..thats not the worth of sale and suits price .. 😕
I ordered two dresses on July and one in October..Both experiences were good..I ordered zarif net and Xenia formal on July..In October ordered Imrozia chiffon dress...very good quality original brand... See more
Company replied
100% original article, great service ! Sanaullastore's online page is so hassle free- literally just go in, search dress , select stitched, and put in ur address nd make easy payment ( I live in UK).... See more
Company replied
Company details
Written by the company
Sanaulla Store Online offers the largest range of Pakistani original branded designers clothing, having complete range of lawn, embroidered & printed dresses in chiffon, cotton, khaddar, linen & jacquard fabrics. Also provide stitching services.
Contact info
Sanaulla Store 138 D block 2 PECHS Main Tariq Road, 75400, Karachi, Pakistan
- +923111444910
- care@cs.sanaullastore.com
- www.sanaullastore.com
3.9
Great
223 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 25% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Lovely Saree
Item as described, lovely Saree, beautiful print, nice fabric, quick and safe delivery, seller recommended
January 31, 2025
Unprompted review
Reply from Sanaulla Store
Thank you for your kind words! We're glad you loved the saree and had a great shopping experience. 😊
Very good experience
Very good experience. Timely service and good quality
January 8, 2025
Unprompted review
Reply from Sanaulla Store
Yay! Thank you! :)
Great Place! Great People!
I've been shopping from Sanaulla for many years, both from their website & in-store. From casual to formal wear, you can find stitched & unstitched collections of almost all major brands here.
The staff at their Tariq road branch is very friendly & polite & provide great assistance.
I always recommend Sanaulla to all my friends and family.
January 5, 2025
Unprompted review
Reply from Sanaulla Store
Thank you for your "Great" review! We’re thrilled you’ve enjoyed shopping with us for years and love our collections.
We’re grateful for your loyalty and recommendations :)
Reply from Sanaulla Store
Thank you so much :)
Really enjoy shopping from this store
Really enjoy shopping from this store. Always give excellent service.
January 28, 2025
Unprompted review
Reply from Sanaulla Store
Excellence is what we aim for every single time :)
It's owsome website i love to shopping…
It's owsome website i love to shopping with sanaullah store its always give me best stuff I love it never give me chance to complaint about any quality is superb love it
January 15, 2025
Unprompted review
Reply from Sanaulla Store
We are so happy to hear about your wonderful experience 😊
Delivery is too late
December 28, 2024
Unprompted review
Reply from Sanaulla Store
Thank you for your genuine feedback, we are diligently working to minimize our delivery timelines. We hope you will see improvements in the future! :)
The dresses I order was exactly the…
The dresses I order was exactly the same as picture and the fabric is good in quality as well . Very happy with my purchase and will recommend Sanaulla to all my friends n family
December 20, 2024
Unprompted review
Reply from Sanaulla Store
Thank you so much for your lovely feedback! :)
Good customised stitching
Good customised stitching , reply to query and affordable shipping
January 1, 2025
Unprompted review
Reply from Sanaulla Store
Thank you, Ms. Ayesha! :)
Terrible customer service
Terrible customer service. Tried to contact you so many times with no response at all. For one dress your shipping cost is $50 , unreasonably high. From last year it increased 50 percent almost. Your new management is not capable of maintaining customer service good.
Nobody responds in your website helpline
December 27, 2024
Unprompted review
Reply from Sanaulla Store
Ms. Salima,
Thank you for sharing your feedback. Regarding the shipping costs, they are influenced by international courier rates, which have increased globally over the past year. However, we understand your concerns and are actively working to explore more cost-effective shipping options without compromising delivery quality.
As for the unavailability of support, we are truly sorry for the lapse in communication. Please know that we are reviewing our processes to ensure our team is more responsive and accessible across all platforms.
I did order on 18 Nov to receive it by…
I did order on 18 Nov to receive it by 27 or 38 today is 7th December emailing messaging them no response undated for my order which is payed online skynet courier whoch is located in dubai is so rude they are not integrating with each other I am the one asking both departments about my order... this is so unprofessional working... they should close there website online.. if they have open it they should be responsible for each of there customer to get the parcel of orders it was my first time and will never ever recommend it to anyone...
Worst experience
December 7, 2024
Unprompted review
Reply from Sanaulla Store
Hello Ms. Asma,
Thank you for sharing your feedback. We are extremely sorry to hear about your experience with the SKYNET courier, however, as assured before your order was delayed due to pending custom duties. Once the duties were paid, the order delivered to you promptly.
Beautiful design and quality!
November 25, 2024
Unprompted review
Reply from Sanaulla Store
Thank you! :)
Parcel received on time and good quality stuff
I received my parcel on time and good quality stuff they are providing.recommended to purchase from sanaullah.
November 21, 2024
Unprompted review
Reply from Sanaulla Store
Thank you so much :)
I have encountered numerous issues with…
I have encountered numerous issues with this brand. Shipping to the UK is incredibly expensive, costing £40, and their dispatch dates for ready-to-ship outfits are often inaccurate. They are unable to provide a delivery date that is more than 10 days after the stated dispatch date. Surprisingly, they cannot refund some of those shipping charges, especially when actual designer websites charge less and allow customers to receive ready-made garments by the next day.Please stay away from this brand; it used to be good, but now the customer service is horrendous!
I still haven't received my order today is the 14th of November, no despathdate or deliver date has been advised! Shocking customer service!
November 14, 2024
Unprompted review
Reply from Sanaulla Store
Thank you for sharing your feedback. We apologize for the inconvenience caused by the delay in your order. Our standard dispatch date was set for the 6th of November, and we regret that it was delayed until the 12th.
While we aim to stick closely to our timelines, occasional delays can occur due to factors outside of our control, and we understand how frustrating this can be.
Your feedback is valuable to us, and we’ll use it to continue enhancing our service. If there’s anything further we can assist you with, please let us know.
Clothes and stitching are good quality
Clothes and stitching are good quality. One dress was a bit tight in the hips. One of the scarf was quite different in colour/vibrance to the model pics. Overall a good first experience with your store and will order again.
November 4, 2024
Reply from Sanaulla Store
Thank you so much for your feedback. We are glad you are happy with our services :)
Dress was too long- couldn't wear it
The dress is too long- the picture shows the sleeve was not lined and you send dress was.lined- could not wear the dress.
The dress was beautiful.
October 24, 2024
Our first experience with the brand and…
Our first experience with the brand and we are very satisfied. We are looking forward to shop more. Reasonable price, timely response and fast delivery.
October 30, 2024
Reply from Sanaulla Store
Thank you so much for your feedback :)
awesome response time
awesome response time, friendly customer service, clothes stitched to perfection. Staff, Iqra and Sara are wonderful
October 17, 2024
Reply from Sanaulla Store
Thank you so much for your feedback :)
Reply from Sanaulla Store
Yay! :)
I have ordered my suit for the for the…
I have ordered my suit for the for the wedding But he did not arrived in time,
October 16, 2024
Reply from Sanaulla Store
Thank you for sharing your complaint with us. Your order did indeed get delayed from our side and we are extremely sorry about this situation.
Our team will assist you regarding the further steps.
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