Sanaulla Store Reviews 

224
TrustScore 4 out of 5

3.8

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Rated 1 out of 5 stars

If anyone is buying from Zarif Outlet then please be aware to give the company well in advance notice. It took them to ship the product 58 days , it states 25 days on there website.

Rated 5 out of 5 stars

I order clothes from online after 2 days i receive my order. I order 2 lawn sutie and both of them very beautiful i suggest to low rates so every can buy for sanaullah. Iam very satisfy from sanullah... See more

Rated 4 out of 5 stars

Plz add option payment in can dollar ot in pakistani rps and plz add cash on delivery option plz .. usd conversion charged us too muchh ..thats not the worth of sale and suits price .. 😕

Rated 5 out of 5 stars

I ordered two dresses on July and one in October..Both experiences were good..I ordered zarif net and Xenia formal on July..In October ordered Imrozia chiffon dress...very good quality original brand... See more

Company replied

Company details

  1. Clothing Store

Written by the company

Sanaulla Store Online offers the largest range of Pakistani original branded designers clothing, having complete range of lawn, embroidered & printed dresses in chiffon, cotton, khaddar, linen & jacquard fabrics. Also provide stitching services.


Contact info

3.8

Great

TrustScore 4 out of 5

224 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 22% of negative reviews

Typically replies within 1 week

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3.8

All reviews

(224)

26 reviews in the last 12 months

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Rated 5 out of 5 stars

First Experience

This is first time I order from Sanaullah Store , my experience was awesome ,I got helped on time whenever I asked for any question, my Dress was also delivered on time , I loved my dress , quality was awesome they really have genuine brands. I will suggest to my friends and family. Thank you so much.

March 24, 2023
Unprompted review
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Reply from Sanaulla Store

We are thankful for your kind words and your trust in us :)

Rated 5 out of 5 stars

Great customer service and best custom tailored suits

Sanaullah has amazing customer service and their in house tailoring services are Amazing! I have ordered custom stitched outfits from them previously and again more recently and each time my dresses fit like a glove. Shipping to Canada was very fast as well! For international folks looking to purchase quality Pakistani outfits, definitely consider Sanaullah. You will not be disappointed.

March 27, 2023
Unprompted review
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Reply from Sanaulla Store

Thanks so much for taking the time to leave us a 5-star rating and for your wonderful feedback, Ms. Shabana – it’s much appreciated!

Rated 1 out of 5 stars

I ordered a wedding dress

I ordered a wedding dress. I saw a picture on the site and i loved it. But when the suit was stiched and i asked fir the picture my heart broke in to 1000 pieces. It wasn't the same dress it looked very very cheap and also not at all the same on the picture. I'm so disappointed and i will never ever buy again her. Ladies please don't buy anything her especially if you are a bride i don't want that you heart wil be broken like the mine. Didn't expect this. Very very very disappointed!!!

March 6, 2023
Unprompted review
Rated 1 out of 5 stars

I think all the 5 star reviews are…

I think all the 5 star reviews are fake. We ordered them on feb05,2023 got an email on feb07,2023 that items is not in stock. We change the item on the same date got an email from them on feb09,2023 acknowledging that they will be replacing the item. We send them an inquiry on Feb 28,2023 about our order got a response on mar02,2023 that are stitching the two dresses will be shipping in 4- 5 days. We send the inquiry again on mar14,2023 about our order was told on mar15,2023 that our order will be ready on mar20,2023 for shipping. I don't know when I will receive this order. It's so ridiculous. Customer service is a total joke.they ha b e charge my credit card the first day. When you supposed to charge it when the items are shipped basic credit card fraud.

February 5, 2023
Unprompted review
Rated 5 out of 5 stars

I just loved the whole experience

I just loved the whole experience. My preferred item was available only at Sanauallah store and I wanted it delivered before a deadline. The customer service was great and processed my order in time so I got my package before the deadline. Quality of the item was top notch. I will definitely shop again.

February 26, 2023
Unprompted review
Rated 1 out of 5 stars

Ordered a article from erum khan

Ordered a article from erum khan, paid online and after 2 weeks been told that it's not available and we can give you a credit so u can spent online on sanaullah store, I refused and asked them for money back in account, it's been over a month, sent twice my account details but not received back yet
Honestly I dont want it to give them one star but if u dont have anything in stock then dont put on website and take money
And if u have taken and cannot arrange money pay us back in the same account as soon as possible without any delay.
Unfortunately its seems like iam begging my own money from them.

January 14, 2023
Unprompted review
Rated 1 out of 5 stars

I don’t know how people are giving them…

I don’t know how people are giving them 5 stars. I spent almost 1,50,000pkr for the brand dresses with stitching. It’s my bad that I trusted them. They ruined all of my dresses. They used hardware stuff to adorn them instead of using fabric. Their tailoring is very unprofessional. They use the most cheapest products for stitching.
If you don’t care about quality, style or brand like then go with Sanaullah. They are kind of lower end.
And the lady Sarah who replies the emails, actually She does NOTHING. She is very rude, she doesn’t know how to value customers. After taking the measurements instructions she doesn’t do her job. There’s no quality control check. I have shown them their mistakes through the pictures and videos but they never ever till now took any action.
They sell original brands but theirs stitching service lower class. Customer service is very rude. Don’t recommend them.

May 6, 2022
Unprompted review
Rated 5 out of 5 stars

Best experience

I had ordered 3 suits for the first time from sanaulla and overall was so happy & satisfied with All of them.
The delivery to the Uk was so quick it arrived in 6 days which was very impressive i will definitely be ordering more in the future,Thank you for your amazing service!

February 1, 2023
Unprompted review
Rated 5 out of 5 stars

Exceptionally good

I always have an exceptional experience with Sanaullah . Probably the safest people when it comes to shopping online in Pakistan. The quality, customer service, everything is top notch. Keep up the good work.

February 10, 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommend, very professional

I am based in the UK and was recommended this site through a friend of a friend. I asked several questions before placing an order the response from the team was speedy normally responded immediately if not within a day and had a professional manner. I order a custom stitched outfit the vide on site really helped me measure myself and it was sewn perfectly. The team kept me updated throughout the whole process. All in all from me placing the order to it arriving was roughly around a month. The outfit was beautiful and stitched exactly how I wanted. I would definitely recommend. The only slight improvement I would suggest is to leave a note when selecting custom stitching that after placing order you will be sent a separate form to fill in measurements. As when placing order was slight confused as to where I was supposed to add the measurements. Aside from that I would definitely recommend and will be ordering from here again in near future.

February 26, 2023
Unprompted review
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Reply from Sanaulla Store

We highly appreciate your feedback and your suggestion as well. Looking forward to serving you again soon! :)

Rated 5 out of 5 stars

I got my delivery sooner than I thought…

I got my delivery sooner than I thought and also my stitching instructions were adhered too.
Pleasant experience, will shop with them again.

February 2, 2023
Unprompted review
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Reply from Sanaulla Store

Thank you for your feedback! :)

Rated 5 out of 5 stars

Great Pakistani Shalwar Kameez website

excellent company excellent communication. suits stitched very well dispatched and received before the time stated. Colours exactly like the pictures and perfect fit correct with the sizing chart. I would recommend to others and will order again.

February 8, 2023
Unprompted review
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Reply from Sanaulla Store

We are glad you are happy with our services and products! :)

Rated 5 out of 5 stars

Great experience always

Great experience always
My extended family and my whole family love Sanaullah store,
It’s very easy and convenient to shop online or in-person from them doesn’t matter where do you live in the world, it’s a one stop shop.
They are Very professional and well organized and deliver in timely manner.

February 9, 2023
Unprompted review
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Reply from Sanaulla Store

We highly appreciate your kind words and our trust in us! :)

Rated 5 out of 5 stars

I have made many purchases with…

I have made many purchases with Sanaulla store a few issues (low stock or soldout item) did arise but thanks to the wonderful staff it was dealt with positively, their service is quick and efficient and being from Australia it makes my life easy knowing i can safely make my purchase and get my moneys worth.Thank you Sanaullah store

February 1, 2023
Unprompted review
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Reply from Sanaulla Store

Thank you Ms Samina for sharing your feedback! :)

Rated 5 out of 5 stars

I placed my order from UK

I placed my order from UK. In the past whatever I ordered from Pakistan I didn't have a good experience. The stitching of my order is perfect this time.

January 23, 2023
Unprompted review
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Reply from Sanaulla Store

Many thanks for the 5-star rating. If there’s anything we can do to improve our offering, please let us know! :)

Rated 5 out of 5 stars

Kudos Sanaullah & Team!

I'm pleased with the service provided by Sanaullah, it makes shopping so much easier. It's convenient for overseas Pakistani customers like myself. This is one mega store that provides all the designer's clothes under one roof. Kudos to Sanaulla and team!

February 2, 2023
Unprompted review
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Reply from Sanaulla Store

Dear Ms. Midah, Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated :)

Rated 5 out of 5 stars

My favourite: Sanaullah store…

I love shopping at Sanaullah store because they have a wide selection of the choicest clothes. I keep browsing and finding deals. Also I have never had any problems with the parcels. Their customer service is excellent and I have always got a prompt response.

December 20, 2022
Unprompted review
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Reply from Sanaulla Store

Thank you so much for your kind words. We are extremely glad you're happy with our services! :)

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