Sandmartinpubcardiff Reviews 5

TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details


Contact info

3.9

Great

TrustScore 4 out of 5

5 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience

Charlotte, the manager, and the whole team were incredibly hospitable and accommodating for our large group. I ended up changing more than a few orders, and the staff were so adaptable, friendly, and patient throughout. The service was excellent, and the food was absolutely stunning. We had an awesome time, highly recommend! 10/10

December 3, 2025
Unprompted review
Rated 5 out of 5 stars

I've been there many times

I've been there many times. Recently to celebrate my 70th birthday with family. Lewis and his staff were fantastic and nothing was too much for them to provide.

Many thanks to Lewis and all the staff at the Sandmartin in Leckwith, Cardiff.

Ray Santos 👍👍👍👍👍

July 14, 2025
Unprompted review
Rated 1 out of 5 stars

Sunday Carvery

I knew there was something wrong when I arrived at 12.30 and it was empty. Good carvery's are never empty at lunch time.I had visited the Sandmartin about 4 years ago and was expecting a better result this time,but no. The Carvery is way overpriced at £13.79 for a medium(which was tiny) plate and I ordered 2 x glasses of coke £4 each.
The food was bland and dry and I had to flavour it with sauces. There are many good carvery's in Cardiff that give the customer what they want but this is not one of them,never again.

August 25, 2024
Unprompted review
Rated 5 out of 5 stars

So we went back for another meal

So we went back for another meal, as mentioned in my previous review I have a lot of food allergies.

We paid for our carvery and I realised I had forgotten my allergy meds, so went to get them.

When I got back the carvery was being cleared away. Our mistake we had told the waitress we had sorted our meals, meaning we had paid for them not actually collected them.

Discovering our mistake the staff arranged our meals and Tony the chef asked if we would be returning to the carvery to have additional veg. I advised that we don’t usually. To which Tony advised that he was going to clear away the carvery but should we change our minds and want to add to our meal to give him a shout and he would
prepare fresh veg for us.

This was our mistake, we didn’t realise that the carvery ended at a specific time. Yet the staff here went out of their way to accommodate us and ensure we had a fresh, hot and extremely good meal. All done with smiles and good grace despite us being, lets face it, a pain in the bum!

Great food. Lovely environment. Clean loos and outside eating space. Free parking.

But the best bit of this place is the staff. They really are a fab bunch of people!

January 14, 2024
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look