Sandown Group - Sandown Chery Newbury Reviews 

7
•
TrustScore 4 out of 5

4.0

Chery Newbury, 123 London Road, RG14 2BX Newbury, Berkshire, GB

•

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

My experience at Sandown Newbury was amazing from start to finish. Maya helped answer all my worries and did multiple quotes for me to make sure the decision I made was the best for my family and I.... See more

Company replied

Rated 5 out of 5 stars

Spent a few hours on a Saturday in the business as I am in the market for a new car. I was looked after very well, sales person David was vert attentive, refreshments being offered frequently. Still c... See more

Company replied

Rated 5 out of 5 stars

I had quick and flawless exprience in acquiring my new vehicle. All processes went smoothly and a few days later I had my new set of wheels. Thank you to Daniel, Andrew, Andy and other Sandown Cherry... See more

Company replied

Rated 5 out of 5 stars

Very pleased with our experience. Bradley was a lovely friendly knowledgeable guy who was a pleasure to deal with. Would recommend these guys to anyone in the market for a new car.

Company replied


Company details

  1. Car Repair and Maintenance
  2. also in
  3. Mercedes-Benz Dealer
  4. Motor Vehicle Dealer

Written by the company

Sandown Group are proud representatives of the Chery brand. Our modern and well-equipped retailer is located in Newbury.


Contact info

  • Chery Newbury, 123 London Road, RG14 2BX, Newbury, Berkshire, United Kingdom

  • 01635 924787

4.0

Great

TrustScore 4 out of 5

7 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 93% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(7)

1,066 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service and my new Chery Tiggo 9 Summit is fantastic

Great service and good deals highly recommend dealer

October 16, 2026
Sandown Group - Sandown Chery Newbury logo

Reply from Sandown Group - Sandown Chery Newbury

Thank you for your wonderful feedback! We're delighted to hear that you received great service and that you're loving your new Chery.
It's fantastic to know we helped you find the perfect car, and we truly appreciate you choosing us. We wish you many happy miles ahead and look forward to welcoming you back in the future.

Rated 5 out of 5 stars

Amazing experience at Sandown Newbury

My experience at Sandown Newbury was amazing from start to finish. Maya helped answer all my worries and did multiple quotes for me to make sure the decision I made was the best for my family and I. We purchased the Chery Tiggo7 Summit and couldn’t be happier with the car! The atmosphere in the showroom is warm and all the family felt like we were welcome there.
The whole team at Sandown are approachable, friendly and at the end of the phone for any after sales questions too. Maya, Andy and Bradley and all the team helped me so much and it is really appreciated.

October 14, 2026
Sandown Group - Sandown Chery Newbury logo

Reply from Sandown Group - Sandown Chery Newbury

Thank you for such a wonderful review. We're delighted to hear that you had an amazing experience with us and that you're loving your new Chery Tiggo 7 Summit!
Maya will be thrilled to know she was able to help you find the right option for you and your family, and we're pleased that Andy, Bradley, and the rest of the team helped make the process enjoyable and stress-free. Creating a warm, welcoming atmosphere and being there for our customers before and after the sale is exactly what we strive for.
Thank you for choosing Sandown Newbury. We wish you and your family many happy miles in your new car!

Rated 5 out of 5 stars

Saturday Showroom Visit

Spent a few hours on a Saturday in the business as I am in the market for a new car. I was looked after very well, sales person David was vert attentive, refreshments being offered frequently. Still considering a purchase and if I go with Chery, I would definitely be going to Newbury.

October 3, 2026
Unprompted review
Sandown Group - Sandown Chery Newbury logo

Reply from Sandown Group - Sandown Chery Newbury

Thank you for taking the time to visit us and share your feedback. We're delighted to hear that you had such a positive experience during your time with us.
It's wonderful to know that David looked after you so well, providing attentive service and ensuring you were comfortable throughout your visit. We believe purchasing a new car should be an enjoyable and relaxed experience, and we're pleased that this was reflected during your time with us.
We appreciate that choosing the right vehicle is an important decision, and we're grateful that you're considering Chery. Should you decide to proceed, we'd be delighted to welcome you back to Newbury and assist you further.
Thank you again for your recommendation, and we hope to see you again soon.

Rated 5 out of 5 stars

TIGGO 9

Very pleased with our experience. Bradley was a lovely friendly knowledgeable guy who was a pleasure to deal with. Would recommend these guys to anyone in the market for a new car.

October 8, 2026
Sandown Group - Sandown Chery Newbury logo

Reply from Sandown Group - Sandown Chery Newbury

Thank you for your fantastic review, John! We're delighted to hear you had such a positive experience with Bradley and the team at Sandown Chery Newbury. It's lovely to know Bradley's friendly and knowledgeable approach made your visit so enjoyable. We really appreciate your recommendation and hope you're enjoying your new TIGGO 9!

Rated 5 out of 5 stars

I had quick and flawless exprience in…

I had quick and flawless exprience in acquiring my new vehicle. All processes went smoothly and a few days later I had my new set of wheels. Thank you to Daniel, Andrew, Andy and other Sandown Cherry staff I interacted with several times and were very helpful

September 19, 2026
Sandown Group - Sandown Chery Newbury logo

Reply from Sandown Group - Sandown Chery Newbury

Thank you for taking the time to leave such a fantastic review. We’re delighted to hear that your vehicle purchase was quick, seamless, and hassle-free from start to finish.

It’s wonderful to know that Daniel, Andrew, Andy, and the rest of the Sandown Chery team provided helpful support throughout your journey and helped make the experience such a positive one.

We truly appreciate your kind words and your business. Enjoy your new vehicle, and we look forward to welcoming you back in the future.

Rated 5 out of 5 stars

Friendly professional and understanding…

Friendly professional and understanding
Very helpful on securing the purchase of the new car

September 15, 2026
Sandown Group - Sandown Chery Newbury logo

Reply from Sandown Group - Sandown Chery Newbury

Thank you for your wonderful feedback. We're delighted to hear that you found the team friendly, professional, and understanding throughout your experience. It's great to know they were able to help make securing your new car a smooth and enjoyable process. We truly appreciate your support and wish you many happy miles in your new vehicle!

Rated 1 out of 5 stars

I received a very poor customer service…

I received a very poor customer service and care. Some of the salespeople were only interested in selling cars than meeting customer experience and customer satisfaction. The Information relating to a smooth transaction process were not accurate and are lacking , not sure if it was intentional.

September 15, 2026
Sandown Group - Sandown Chery Newbury logo

Reply from Sandown Group - Sandown Chery Newbury

Thank you for your review, we are sorry to hear that you weren't completely satisfied with the level of service you received. Please email your contact details to marketing@sandown-group.co.uk so the management team can reach out to discuss this with you further. Thank you.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look