If you're looking for expert financial restructuring, this is the firm to go to. They are organized, transparent, and take the stress out of the paperwork. Grateful for their help and highly recommend... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
This Company, and Cindy Wallas in particular, have been incredibly helpful dealing with my financial troubles. She was incredibly helpful guiding me through the process, and helped me feel calm throug... See more
Company replied
Support and understanding and most importantly guidance was very quick, and very much appreciated. At a horribly stressful time I felt taken care of. I cannot say thank you enough.
Company replied
Company details
- #5 of 9 best companies in Debt Relief Service
- #5 of 19 best companies in Financial Consultant
Written by the company
Founded in 1990 and currently operating from a network of local offices throughout BC – Sands & Associates are multi-year Consumer Choice Award winners who provide individuals and small businesses with real solutions to debt. As Licensed Insolvency Trustees, we are the people who can legally shield you from your creditors when you need a plan to deal with your debts.
Contact info
Local offices throughout BC, Canada
- 1-800-661-3030
- info@sands-trustee.com
- www.sands-trustee.com
4.9
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 80% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They were so kind and…
They were so kind and unjudgemental.They explained my options so I could understand and make a smart decision. Thank you.
February 25, 2026
Reply from Sands & Associates
Thank you for your kind words. We're delighted to hear you felt supported in a non-judgemental way and that your options were explained clearly so you could make the best decision for yourself.
easy non-judgemental and encouraging
easy non-judgemental and encouraging. Julie was a pleasure to work with and provided expert advice and guidance with navigating a difficult time with a consumer proposal. The process itself was very guided and straightforward.
February 28, 2026
Reply from Sands & Associates
Thank you for your review. We're glad you found the process easy and free of judgement—that's exactly the environment we strive to create. Julie will appreciate your kind words about her expertise and support during such a difficult time. Thank you for trusting Sands & Associates.
I needed help
I needed help , Jennifer and Iris help me over all my questions and all the steps i needed it to take . They respected all my needs and were really patient with me.
January 12, 2026
Reply from Sands & Associates
Thank you for sharing your experience. We're delighted to hear that Jennifer and Iris were able to guide you through all your questions and the steps involved.
Providing patient, respectful support is very important to us, and we're happy to hear you felt well taken care of.
Reply from Sands & Associates
Thank you for your review. We're glad you found our team very helpful.
I felt like I was sinking. Now, I'm back on track
I was struggling with almost $40,000 in debt and felt like I was sinking. Between the cash loans and credit card payments, I was exhausted and stressed every single day. This company was a lifesaver. They consolidated all my debts into one payment that I can actually afford. The peace of mind I have now is priceless. My husband and I are so grateful for their help in getting our finances—and our happiness—back on track.
January 26, 2026
Unprompted review
Reply from Sands & Associates
Thank you for sharing your experience. We're happy we could help you and your husband regain control of your finances and reduce the stress of managing multiple debts. It's wonderful to hear that consolidating your debts into an affordable payment has brought you peace of mind and a renewed sense of happiness. We appreciate your trust in Sands & Associates and are grateful to have been able to support you in this journey.
A great experience with a…
I had a great experience with Sands & Associates. Filing a consumer proposal felt overwhelming, but my representative, Angelica, made the process so easy. She was professional, kind, and helped me understand every step. Thank you!
February 24, 2026
Reply from Sands & Associates
Thank you for your kind review. We're delighted to hear you had a great experience and found our team responsive and professional. We appreciate your trust in Sands & Associates.
Highly recommend
Angelica accompanied me during the whole process. Explained everything and made sure I understood everything about the CP. Everything went as expected and I have started my payment as agreed. Highly recommend the service.
February 24, 2026
Reply from Sands & Associates
Thank you for sharing your experience. We're pleased to hear Angelica was there to guide you through the entire process and ensure everything was clearly explained and understood. We appreciate your recommendation and your trust in our team.
My budget and goal counselling meeting…
My budget and goal counselling meeting was very enlightening and informative.I especially liked the money saving food app venues that I did'nt know existed like Flipp and Too Good To Go.Tnx. Team.Sincerely Edwin W. Stevenson
February 18, 2026
Reply from Sands & Associates
Thank you, Edwin, for sharing your experience. We're glad to hear about your budget, and your counseling session was informative. It's great that the money-saving apps were helpful new resources for you. We appreciate your kind works and are grateful to be part of your financial journey.
Reply from Sands & Associates
Thank you for your review. We're delighted to hear our team made the process smooth and easy for you—that's exactly what we aim for.
I had a great experience with Sands &…
I had a great experience with Sands & Associates. The team was professional, supportive, and explained everything clearly. They made a difficult situation much easier and treated me with respect. I truly appreciate their help and highly recommend their services.
February 18, 2026
Reply from Sands & Associates
Thank you for your thoughtful review. We're pleased to hear you had a great experience and that our team was able to provide clear guidance, support, and professionalism during a difficult time. Treating every client with respect is extremely important to us, and we're grateful for your trust and your recommendation.
Very helpful,honest
February 19, 2026
Reply from Sands & Associates
Thank you for the kind review. We're delighted you found our team helpful and honest—that's exactly the standard we strive to uphold.
I have a lot of things to say about…
I have a lot of things to say about this company and if I could give them more than five stars I would. Annette and her team were absolutely amazing. I had been bankrupt before and I didn’t want to use the company. I had last time because the communication wasn’t so great and it took a long long time to get done. I went with Sands because of the amazing reviews and now I know why. I cannot say enough good things about this company getting a consumer proposal prepared and approved was beyond what I thought was possible, but Annette got it done very quickly and efficiently. She was on my side. The total way was always available and I cannot say how much she helped me. Do not go anywhere else. Use this company. They are brilliant.
February 25, 2026
Reply from Sands & Associates
Thank you for taking the time to share your experience with us.
We are grateful that you chose Sands & Associates after a previous experience elsewhere. Hearing that Annette and her team were able to restore your confidence, provide strong communication, and move your consumer proposal through quickly and efficiently is exactly what we strive for.
Thank you for choosing us and for encouraging others to do the same—we're glad we could help you move forward.
There is a lot of fear of the unknown…
There is a lot of fear of the unknown for a presses like this. Sands & Associates are very knowledgeable a d put my mind at ease.
February 18, 2026
Reply from Sands & Associates
Thank you for sharing your experience. We understand how much fear and uncertainty can come with a process like this, and we're glad your team was able to put your mind at ease.
Sands took control from the beginning…
Sands took control from the beginning with a very good explanation of the process...
February 11, 2026
Reply from Sands & Associates
Thank you for your review. We're glad our team was able to step in right from the beginning and clearly explain the process for you. Providing clarity and guidance from day one is very important to us.
Reply from Sands & Associates
Thank you for your review. We're happy to hear our team kept you informed and supported every step of the way. Thank you for trusting Sands & Associates.
Effective & meticulous counsellor …
The counsellor has been very meticulous and supportive keeping the whole process effective and expedient.
Clarifying all my queries timely and accurately. Highly recommended.
February 24, 2026
Reply from Sands & Associates
Thank you for your kind review. We're pleased to hear our team was able to support you with clarity and efficiency throughout the process. If you ever need anything, know we are here for you.
great experiance
Hannah was great and explained everything thoroughly. She was also empathetic and communicative
February 17, 2026
Reply from Sands & Associates
Thank you for sharing your experience. We're delighted to hear Hannah was able to provide thorough guidance with empathy and clear communication.
Reply from Sands & Associates
Thank you for your review. We're happy to hear you found our service excellent—we appreciate you choosing Sands & Associates.
Helen & Staff managed to get me out…
Helen & Staff managed to get me out from under my debt and start me on a new track. They even tolerated my frustrations.
February 18, 2026
Reply from Sands & Associates
Thank you for the review. We're delighted to hear Helen and the team were able to help you move forward and start fresh.
Financial stress can be overwhelming, and we completely understand the frustrations that come with it.
We are always here should you need anything.
Thank you
Thank you , working with Hashan and Evelyn has been amazing !
When you can’t see an end this Company is a light.
My financial life going forward is now controllable and I have the ability to work towards the positive and not just paying interest
Again THANK YOU Hashan and Evelyn ❤️😊
February 18, 2026
Reply from Sands & Associates
Thank you for your kind review. We are thrilled to hear our team was able to help you see a clear path forward. Hearing that you now feel in control of your financial future and able to focus on progress instead of just interest means everything to us.
Thank you for choosing Sands & Associates.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.