1st I tell everyone to buy SANSI. Now the LED bar. It is great in every aspect except one. As a plant owner who experiences "the plants grew on the porch this summer, but my house didn't". To safely p... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The 125W tall light works great. I haven't figured out the pairing with the new remote, but it seems to work fine without pairing. I only have one of the 125W lights with the new remote, but the old 1... See more
The items arrived on time as nd I received unexpected free gifts. Customer service was prompt on answering my questions. DHL shipping in my experience provides a tracking number and then no tracking... See more
Placed my order for a standing grow light w/remote. Took 1.5 weeks to get the item only to open the box to find the remote, the one item that makes the light work, missing. Spent a good 35 min sear... See more
Company replied
Company details
Written by the company
Purchase SANSI LED lighting products directly from manufacturer at the lowest price. Fast and free shipping, long warranties, zero risks!
Contact info
Ahern Avenue 30075, 94587, Union City, United States
- www.sansiled.com
4.2
Great
117 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Customer service is iffy
I received two of the three orders from them. Theyre good lights, though the standing lights could be taller. I have barrinas too, but I decided to replace those with the sansi lights because they use standard light plugs. The last order is the first order, Ive had that didnt get delivered to my apartment since I moved here and I order a lot of stuff. Theyve left me hanging. What will I do one day when I need to replace the bulbs? I cant trust this company.
September 30, 2026
Unprompted review
Reply from Sansi Lighting
Thank you for your feedback and for liking the quality of our lights! We sincerely apologize for the frustration caused by the undelivered order—this is definitely not the experience we want you to have. We would love to look into this and get it sorted out for you right away. Could you please send an email to support@sansiled.com with your order number and email address? Our support team responds to all inquiries within 48 hours, and we will prioritize checking your order to provide a replacement or a quick solution as soon as we receive your details.Thank you for your patience, and we look forward to resolving this for you!
it works but it falls over all the time
i usually love the products ~ but the product i bought is prone to falling over and burning my plants. the description said that it locks in place, meaning the legs, but they dont. It has fallen and burnt many of my plants, and I would not recommend this product.
July 4, 2026
Reply from Sansi Lighting
Thank you for bringing this to our attention, and we are truly sorry to hear about your experience! We deeply apologize for the damage caused to your plants—we know how much care goes into growing them, and this is certainly not the standard we aim for.
Safety and product stability are top priorities for us, and we take your feedback about the locking mechanism very seriously. We would love the opportunity to make this right for you.
Could you please reach out to our support team at support@sansiled.com with your order details? Our team will assist you right away to resolve this issue and find the best solution for you.
Thank you for your patience, and we hope to assist you soon!
Very happy with my grow light lamps
Very happy with my grow light lamps. I have 2 now and my plants seem to be thriving. Had one lamp for a few weeks now hopefully will continue to work well and be a good purchase as they were a very affordable price.
Delivery was also very fast.
September 9, 2026
Unprompted review
Reply from Sansi Lighting
Thank you so much for your support! We are thrilled to hear that your plants are thriving with our grow light lamps and that you enjoyed our fast delivery. 💗
product was good price esp with first…
product was good price esp with first time user discount. shipping was prompt and i recieved regular updates. product easy to install and looks and works great! very satisfied
August 5, 2026
Reply from Sansi Lighting
Thank you so much for your great feedback! We are thrilled that you enjoyed the discount, fast shipping, and easy installation.💗
Item did not work at all.
August 4, 2026
Reply from Sansi Lighting
We are so sorry to hear that your item did not work! Please contact our customer support team directly with your order number, and we will gladly arrange a free replacement or full refund for you right away.
super pool lights from sansi
I did order four lights from sansi, right away i could see this is company you can trust . When i got first two i was so impressed with the quality that i order another two . In the email to sansi i did ask if i could have same price like the first one . in few hours i got email from them with special code. that is called super service.
May 5, 2026
Unprompted review
Reply from Sansi Lighting
Thank you so much for your trust and wonderful support! We are so glad our team could assist with your order, and we hope you enjoy your new pool lights.💗
Light works Great!!
June 3, 2026
Reply from Sansi Lighting
Thank you so much for your feedback! We are thrilled to hear that the light is working great for you.💗
Reply from Sansi Lighting
Thank you for your review! We are so glad to hear that you had a great experience with our fast delivery and packaging.💗
Happy Plants
Fast shipping,I like the insurance option jic. I am such a sansi fan. My plants love love love the light sansi lights provide. I am happy to have found a way to grow despite my low light apt. I can adjust the time the brightness. I am a happy plant Mom
July 4, 2026
Reply from Sansi Lighting
Thank you for being such an amazing SANSI fan! We are super happy that your plants are thriving in your home with our grow light.💗
Fast shipping and affordable price
Fast shipping and affordable price. Thanks for the discount from planted in Rhode Island.
Thanks
July 4, 2026
Reply from Sansi Lighting
Dear Customer,
Thank you for your wonderful review. We are delighted to hear that you enjoyed our fast shipping, affordable pricing, and the special discount. Happy gardening.
Sansi is my go to for plant grow…
Sansi is my go to for plant grow lights!They are the perfect strength for my tropical plants.
June 3, 2026
Reply from Sansi Lighting
Dear Customer,
Thank you so much for your trust and support. We are thrilled to know that Sansi is your go to brand and that our lights provide the perfect strength for your tropical plants. Happy gardening.
Reply from Sansi Lighting
Dear Joseph,
Thank you so much for your support. We are thrilled to hear that all your indoor house plants are loving Sansi lights. Happy gardening.
Wonderful customer service
My shipment seemed to have been misplaced so a new order was sent at no additional cost. Usually packages take a week or two to arrive but the replacement arrived in just a few days. I was so surprised! Customer service is amazing. My greatest thanks to Max for helping me get the replacement grow lights.
As for the product itself, my plants have been thriving in my office and the lights create nice ambience. My colleagues have been coming to my desk more often to look at my plants, all commenting on how nice the grow lights look. 10/10 for sure.
June 3, 2026
Reply from Sansi Lighting
Dear Justin,
Thank you for sharing your wonderful experience. We are glad that Max could help resolve the shipping issue quickly and get the replacement lights to you. It is amazing to hear that your office plants are thriving and bringing joy to your colleagues as well. We truly appreciate your feedback and look forward to serving you again.
My plants absolutely love the SANSI BR30 30W Grow Light!
My plants are absolutely loving this grow light! Since I started using it, I’ve noticed so many new leaves popping up on several of them.
The features are incredibly practical. The 4, 8, or 12-hour timer saves you so much hassle, and being able to adjust the brightness levels is perfect since every plant has different light needs. The remote control is great for the initial setup, though once you lock in your schedule, you barely need to touch it.
Just a tip for other buyers: the bulb is quite large and heavy, so make sure to use it with a very sturdy lamp support or hang it directly from the ceiling. Highly recommended! 🌿🪴💓
June 12, 2026
Unprompted review
Reply from Sansi Lighting
Dear Saudy,
Thank you for the wonderful review. We are happy to hear that your plants are thriving and pushing out so many new leaves. Thank you also for sharing that helpful tip about using a sturdy support for the bulb. Happy gardening.
I can’t get the light to turn on
I can’t get the light to turn on ! I have tried everything I k ow to do , including new batteries in the remote . I would like to return and get another ! Please let me know what to do .
June 3, 2026
Reply from Sansi Lighting
Dear Camilla,
We are very sorry to hear that your light will not turn on. We want to make this right for you immediately. Please reach out to our customer support team directly with your order details so we can arrange a return and send you a replacement as soon as possible.
Fast shipping was just the beginning
Fast shipping was just the beginning! The quality was apparent immediately and was very easy to install. But the best came at nightfall when my pool glowed with the bright color! The visual effect was incredible! Awesome product! 👏
June 2, 2026
Reply from Sansi Lighting
Dear D. Lancaster,
Thank you for the wonderful review. We are thrilled to hear that you are loving the bright colors and the incredible visual effect it brings to your pool at nightfall. Enjoy the beautiful view.
Great lights and even better with…
Great lights and even better with timer/remote!
June 2, 2026
Unprompted review
Reply from Sansi Lighting
Dear Laura,
Thank you for your feedback. We are glad to hear that you are enjoying the lights and finding the timer and remote control convenient to use. Happy gardening.
Reply from Sansi Lighting
Dear Customer,
We are very sorry to hear that your light did not charge or work. We want to resolve this for you right away. Please contact our support team with your order details so we can assist you with a replacement or a full refund.
Perfect lights
The lights are bright and feels reliable. That built in timer with remote control and brightness adjustments is top notch
June 8, 2026
Unprompted review
Reply from Sansi Lighting
Dear Sireesha,
Thank you for sharing your experience. We are glad that you find our lights bright and reliable. It is wonderful to know that the built in timer, remote control, and brightness adjustments meet your expectations perfectly.
The light is really beautiful and…
The light is really beautiful and exactly as advertised! I appreciated the regular updates about the status of our order throughout the shipping and delivery process.
May 4, 2026
Reply from Sansi Lighting
Dear Martin,
Thank you for your kind words. We are happy that you love the light and appreciate our shipping updates. Providing a smooth experience from order to delivery is very important to us.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.