Bank with no thought process . I have applied for a car loan based for Tesla as they have tied up with Tesla for an offer of 0% interest & when you apply they reject the application & tell reason can... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Absolute joke. They took extra payments out bank for car without my knowledge when phoned up to speak to them was promised a refund which would take 5 working days. 14 working days later still no mone... See more
This company is absolute filth. If you intend using their services, you are in for trouble. They have no intention of honouring or standing by the T&C's you initially agree. Look at the FB Group Cheat... See more
Katie and her colleague at the Beverley - East Yorkshire branch were very helpful. They hand counted my bag of change that I have tried to pay into several banks without success. They did so with a... See more
Company details
Written by the company
Santander er en del af spanske Banco Santander, som blev grundlagt i 1857. Santander er etableret i 45 lande og har over 150 millioner kunder globalt. Vi har været tilstede i det danske marked siden 2007 og tilbyder bilfinansiering, privatleasing, privatlån, opsparingsprodukter og forsikringer.
Contact info
Stamholmen 149, 5. sal, 2650, Hvidovre, Denmark
- 70 21 90 11
- kundeservice@santanderconsumer.dk
- www.santanderconsumer.dk
1.6
Bad
3K reviews
Replied to 0% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They make you pay extra for almost…
They make you pay extra for almost anything even for paying off your loans. I won't use their service again.
October 4, 2018
Unprompted review
Reply from Santander
Hi Jacek,
Thank you for taking your time to write this review. We are very sorry to hear that you have that impression, however, all costs related to the loan is stated in the contract you have signed.
We are sorry if you feel this has not been communicated well enough.
Best regards,
Christina, Santander Consumer Bank
Reply from Santander
Hej Anja,
Mange tak for din anmeldelse og flotte stjerner.
Vi vil selvfølgelig gøre vores til, at din positive oplevelse fortsætter.
Venlig hilsen
Camilla, Santander Consumer Bank.
Everything work perfect
Everything work perfect, the interest rate is acceptable!
May 2, 2018
Unprompted review
Reply from Santander
Hi Finichiu,
Thanks for your review. We're happy that you're happy.
Best regards,
Mette, Santander Consumer Bank
Super hurtirg service
January 18, 2018
Unprompted review
Reply from Santander
Hej Morten,
Mange tak for din anmeldelse og fine stjerner.
Hvor er vi glade for at høre, at du er tilfreds med vores service.
Venlig hilsen,
Camilla, Santander Consumer Bank
spoke to Jordan and Ramon and they were …
spoke to Jordan and Ramon and they were FABULOUS...if all santander employees were like these gentlemen they would have a phenomenal customer service staff. They really gave it their all while on the phone and helped me out to feel better about some issues regarding my account thanks so much 5 stars for those two
October 5, 2017
Unprompted review
Reply from Santander
Hej Jennifer,
Thank you for the kind words, however, it makes me question whether this is a review of Santander Consumer Bank Denmark?
Not that we do not have fabolous employees, we just do not have any in Denmark that goes by those names.
Kind regards,
Trine, Santander Consumer Bank Denmark
Reply from Santander
Hej Gerard,
Mange tak for de fine ord.
Vi er rigtig glade for at høre, at du har haft en god oplevelse.
Venlig hilsen
Trine, Santander Consumer Bank
Very quick and effective.
August 29, 2017
Unprompted review
Reply from Santander
Hi Alan,
Thank you for your review. The truly appreciate it.
Kind regards
Trine, Santander Consumer Bank
Professional og god service
July 10, 2017
Unprompted review
Reply from Santander
Hej Ágúst
Mange tak for din feedback her på Trustpilot, det sætter vi stor pris på.
Vi er glade for at høre, at du har haft en god oplevelse.
Venlig hilsen
Trine, Santander Consumer Bank
👌👍super ok super bun
June 28, 2017
Unprompted review
Reply from Santander
Hej Ionut
Mange tak for din anmeldelse og de fine stjerner.
Venlig hilsen
Trine, Santander Consumer Bank
Really good service
June 24, 2017
Unprompted review
Reply from Santander
Hi Andrzej
Thank you for the positive review.
We are very pleased to hear that you have had a great experience with our customer service.
Kind regards
Trine, Santander Consumer Bank
Reply from Santander
Hej Pia
Tusind tak for de fine stjerner. Dejligt at høre, at du føler dig godt behandlet.
Venlig hilsen
Trine, Santander Consumer Bank
Super service
April 18, 2017
Unprompted review
Reply from Santander
Hej Carsten
Tak for din fine rating.
Vi er altid glade for at høre om vores kunders oplevelse, så tak for det.
Venlig hilsen
Heidi, Santander Consumer Bank
Polite, fast and acurrate !!!
Very happy to do business with Santander Consumer Bank, is easy to apply for a loan and they answer fast and polite giving all the info that you need so you can have your loan in fast and simple steps.I will always trust and recommend them !!!
March 30, 2017
Unprompted review
Reply from Santander
Hi Ovidiu,
Thank you very much for the kind words and the recommendation. We truly appreciate it.
We are very happy to hear that you have had a great experience with us.
Kind regards
Trine, Santander Consumer Bank
Guildford branch great service at till
Great service at till very professional and informative lady on the till
October 13, 2016
Unprompted review
Antonio Marian Birica
I applied for lon, and the service is very, very good .Thanks for your help !!! My notes is 10 with adition.
September 27, 2016
Unprompted review
helpfull and fast
i was in a bit ruff spot and they just help me in few mails chat ... transfer was complete ... fast and serious ty regards Andrei
July 8, 2016
Unprompted review
DO NOT USE THERE ATM!!
I Was in Mallorca and tried to withdraw money from their ATM machine ..
No money came out of the ATM, but the money was withdrawn from my card ..
--
Contacted the bank next day to complain, but no one there felt any remorse, nor did they see it as there problem, I felt like the fool of the year..
--
SATANDER YOU OWE ME 2000 KR ... + interest - and in your world that's at least double the money..
July 1, 2014
Unprompted review
Reply from Santander
Hej Max,
Jeg tillader mig at skrive på dansk, da jeg kan se du også har skrevet andre anmeldelser på dansk.
Først beklager jeg din oplevelse med hæveautomaten på Mallorca og håber du trods alt havde en god ferie.
Selvom det kan virke noget ulogisk, skal du faktisk have fat i din kortudsteder/bank, som skal undersøge den manglende udbetaling for dig. De vil formentlig spørge dig detaljeret om tid, sted, transaktionen og dernæst kontakte de rette instanser for at hjælpe dig.
Jeg håber det kan hjælpe dig til at få dine penge tilbage.
Rigtig god dag.
Med venlig hilsen
Niels, Santander
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.