The kit we have got from you has really helped my elderly Mam listen more easily. The ear fobs do drop out occasionally which is why we thought it safe to buy some extras.
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See what reviewers are saying
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If it not been for the time lost to the new year hold up it would have been a 10 when I opted to pay for express delivery. At time of writing, Sunday 5th January the appliance is due tomorrow, 6th Jan... See more
Artone MIC device works very well. Connects to my hearing aids automatically and transmits sounds at high sensitivity. Purchase experience was very easy and Sarabec staff very helpful. Tried the devi... See more
Company details
Written by the company
Sarabec Ltd design, manufacture, and supply a wide range of hearing products that are specifically designed for anyone who is deaf, hard or hearing, visually impaired, or has dexterity issues. Sarabec Hearing Products aim to help people feel safer in their day to day lives, whether at work or at home. With extra loud alarm clocks and smoke alarms, and with flashing doorbells and vibrating pads, we hope to to offer security and peace of mind for those who need a little extra help around the home/at work. Providing excellent customer service is our top priority, and we love hearing all the positive comments left for our helpful customer service team.
Unrivalled Unlimited Sales and Technical support
Free standard shipping

Contact info
15 High Force Road, TS2 1RH, MIDDLESBROUGH, United Kingdom
- +44 1642 247789
- mail@sarabec.co.uk
- www.sarabec.com
Staff were very helpful
Staff were very helpful. guiding us to find the batteries needed for my husband's hearing aids.
Hearing Loud and Clear
The kit we have got from you has really helped my elderly Mam listen more easily. The ear fobs do drop out occasionally which is why we thought it safe to buy some extras.
Refund honoured.23/4/2025
Although my purchase did not end up as suitable, mainly due to my excessive hearing loss, the customer service I received was excellent, and the refund promised was prompt.Obviously a company to trust.
Excellent service and help with…
Excellent service and help with selecting ideal telephone for me and for producing excellent product
Excellent tireless help with advice on use of the cproduct and for my setting up queries
Thank you
Your company are always easy to deal…
Your company are always easy to deal with and very knowledgeable. A*
I will now be able to hear when my…
I will now be able to hear when my friends call and press the Sarabec Chimeflash door bell, even when I am in the garden - no more not being able to hear any one calling - Thank you Sarabec
Maureen Jackson
Darlington
Ususual prompt service thank you
Brilliant.
Brilliant.. work perfectly.. got the right colour to match my cochlear top piece.. very impressive
Brilliant products that change lives
Brilliant products that finally provide a solution to help my 91 year old mother hear what we are saying... it's been a game changer since starting to use the products that you have provided - Thank you
Great advice before buying Dads new…
Great advice before buying Dads new phone.
Very happy with it as he can hear it ringing and easy to call me and my sister.
Service and delivery very good
Very prompt service no hassle and an…
Very prompt service no hassle and an excellent product. (Doorbell )
Loop LA240
Renewed system with new box. Straight swop. No remote control with the new sets so have set up using a smart plug which works just fine.
I have not got my order?why send this…
I have not got my order?why send this message??please reply to me ASAP thank you
Very good experience with Sarabec
Recently purchased 2 sets of headphones to help with my hearing impairment. Bryn in technical was very knowledgeable and helpful which gave me confidence as a first time customer. Happy to recommend Sarabec.
Very grateful for the help when ordering
Very grateful for the step by step help when ordering the item I needed.
Very impressed by the patience of the lady who helped me, thank you.
Quick post 👍
I needed new batteries for tv listener
I needed new batteries for tv listener, ordered easily, arrived next day. Wonderful service.
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