Saree Palace Reviews 

213
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 33 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that items often exceed expectations and look even better in person than online. The tailoring and stitching are frequently highlighted as perfect, ensuring a great fit for custom orders. Reviewers also commend the excellent customer service, with staff being helpful, communicative, and responsive to inquiries and special requests. The delivery service is often described as fast and efficient, with many customers receiving their orders sooner than anticipated, even for international shipments. However, some people mentioned unexpected additional charges upon delivery, which made the products more expensive than initially perceived. A few other people also felt that the delivered saree was completely different from what was ordered online, or that the blouse size was incorrect.

What people talk about most

Product

People report positive experiences with product, highlighting the excellent quality and beautiful collection.... See more

Quality

Customers consistently note positive experiences with quality, praising the great material, top-notch fabric,... See more

Order

Reviewers highlight positive aspects of order, with many expressing satisfaction and a strong intent to order... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the quick and extremely fast... See more

Customer service

Clients share positive opinions on customer service, with many reviewers highlighting the excellent and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered two items from saree palace. I was skeptical at first ordering Indian outfits online because of bad experiences in the past but I was blown away by the attention to detail from saree palace.... See more

Company replied

Rated 5 out of 5 stars

First time online buyer. Armaan made everything so seamless for me and kept me fully informed on the processing stage which I personally found hard to wait for till my parcel of 7 sarees got picked... See more

Company replied

Rated 5 out of 5 stars

I purchased my Haldi lahanga from Saree Palace, it was stitched perfectly and the lahanga itself was high quality and glamorous! They are also very responsive via WhatsApp which made the process easy... See more

Company replied

Rated 5 out of 5 stars

I was searching for a simple cotton suit for the summer and came across Saares Palace in my search results. I have to say, the prices were very competitive, which immediately caught my attention.... See more

Company replied


Company details

  1. Women's Clothing Store

Written by the company

Saree Palace is india’s foremost exporter, manufacturer and wholeseller of women ethnic wear since1985. We bring to you a wide range of Handwork Sarees, Embroidered Sarees and accessories. Being the leading manufacturer of traditional Indian attire, our aim is to delivered quality products on time with best offers and Reasonable Rates. As one of the successful online store for trend-setters, we have an exquisite collection of Handwork Sarees, Embroidered Sarees, Designer Sarees, Bridal Sarees, Wedding Sarees, Lehenga Sarees, Salwar Kameez, Anarkali Suits, Designer Salwar, Punjabi Suits, Wedding Suits, Pakistani Suits, Bollywood Saree and Bollywood Salwar, Bridal Lehenga Choli, Wedding Lehenga Choli, Our Hand Work Sarees and Embroidered Sarees are exclusively designed by more than a decade experienced workers so you will get real feel of Indian heritage and craftsmanship. we also invites our valuable customers to SAREE PALACE, our first retail showroom located at Kalbadevi Road, Mumbai, India. Visit us & experience the wide range of Women’s Clothing for every occasion. We give express deliveries to USA, UK, Canada, Australia, New Zealand, South Africa, France, Germany, Netherlands, Singapore, Switzerland, Norway, Sweden, Austria, Mauritius, Ireland, Belgium, Finland, Denmark, India and many other countries.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

213 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(213)

31 reviews in the last 12 months

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Rated 5 out of 5 stars

Quality of service

I often place orders on this site. For the first time I wanted to have it made to measure and it was complicated for me to convert. I tried to reach someone on SareePalace and I came across AMRAN. A wonder, very patient, attentive, responsive. Beyond the advice, he took the time to help me convert centimeters to inches. I am already satisfied with SareePalace but AMRAN, really thank you! I hope your professionalism will take you far !!! 1st contact with a SareePalace employee, I really want to share this more than perfect experience!

March 3, 2021
Unprompted review
Rated 5 out of 5 stars

This is the first time I ordered & I…

This is the first time I ordered & I sure will be ordering more. Each & every of the sari I ordered was good quality and arrived in good time. Excellent and professional customer service provided by Arman (thankyou Arman) when I had issues while checking out. Great products, however would certainly love to see some more variety with more exclusive and contemporary designs please.

March 2, 2021
Unprompted review
Rated 5 out of 5 stars

First time order from UK

I placed an order from the UK for a number of sarees. They arrived fast and were all of excellent quality. I was nervous of ordering from abroad but was delighted at the products and service. I will certainly be ordering again. I had a couple of blouses stitched and they were beautifully made. Great communication with Saree Palace throughout.

February 27, 2021
Unprompted review
Rated 5 out of 5 stars

Lehenga for Mehndi function

I bought my lehenga for Mehndi here and i am very happy. It fits perfect and look great as if my dream come true.
I can only recommed their shop. If buy here then you are at right place.

February 27, 2021
Unprompted review
Rated 5 out of 5 stars

Good shopping experience

Products all received in good condition and on time. Email updates were prompt. Stitching all done well. Thanks for the good service provided

February 25, 2021
Unprompted review
Rated 5 out of 5 stars

Wanted to thank the whole team from…beautiful shopping experience!

Wanted to thank the whole team from Sareepalace,for the amazing work, the way the parcel was packaged,fantastic timely overseas delivery!
The sarees was excellent condition as advertised on their website!
Simply superb and would definitely recommend this place for anyone interested in buying!

A truly wonderful experience buying first time!
Thanks so much,much appreciated!
Sarah G!

December 9, 2020
Unprompted review
Rated 5 out of 5 stars

Extremely reliable store for ethnic wear

I was utterly impressed by the great quality, low cost and timely delivery of my dress to the USA. I highly recommend this store for buying ethnic wear that is in line with the latest trends and if a dress is required to be delivered oversees as well.

November 14, 2020
Unprompted review
Rated 5 out of 5 stars

You can not expect more!

I purchased a saree and jewels for my wife’s birthday and the saree palace has delivered the order in an outstanding quality and kept their delivery promise time while they also had to stitch the blouse. The quality of jewels and saree was more than my expectations and what I loved is the quality of their blouse stitch. I was in touch with them via WhatsApp and I was answered patiently on everything. I Will definitely order from saree palace in future. Definitely recommended.

October 14, 2020
Unprompted review
Rated 5 out of 5 stars

Sarees Palace provide Excellent service…

Sarees Palace provide Excellent service with impressive delivery time. I had no idea that orders could be delivered in such short time.

Products are also in good quality at a very reasonable price. I have received my ordered outfit in good condition and I am very happy.

October 11, 2020
Unprompted review
Rated 5 out of 5 stars

Thank You Saree Palace

First of all i would like to thank you for your service as well as your product quality. I live in California and usually travel to India every year during December. But this time due to Covid i was stuck and couldn’t visit my parents and my family. I had my baby shower and as i am soo far from my family dur to Covid couldn’t do anything but i had to buy new saree for that occasion and i also had my Durga puja. I was not aware of any site and was also bit skeptical but i had to take a chance. Then from Printrest i got to know about Sareespalace.com and I started to search out of a saree and therefore I selected one and also gave my measurement for blouse petticoat. I did place this oder in this very month of September itself and out of my expectations I received my parcel just before its mentioned delivery date therefore am soo greatful to them. And the saree which I oder is very beautiful blouse fitted very well. I wish i could post its picture. Overall i very satisfied by its service and their products and am also looking forward to oder more of Saree Palace products in Future whether in USA or in India.

October 1, 2020
Unprompted review
Rated 5 out of 5 stars

Love to order from Sarees Palace

Love to order from Sarees Palace. Always satisfied with the price, quality, fabric and stitching of the products. I am very pleased with the service and timely response. 👍👍

September 26, 2020
Unprompted review
Rated 1 out of 5 stars

Honestly

Honestly, the time of delivery they promise is not correct they take double d time. & Quality is not Good Every time. Moreover Stiching is Not upto d mark they charge u. I will not order again from SareePalace or Recommend Anyone. 👎🏻

September 10, 2020
Unprompted review
Rated 5 out of 5 stars

This is my second time to order the 9…

This is my second time to order the 9 sarees as like previously again they did great job all sarees, petticoat and blouse are very well stitched, material are same as pictured. My mother is senior lady she wear different kind of blouses when I show them a image in WhatsApp they make same as it she loved it . They treat the customer so generously also they hear our problems and try to solved it also they replied in WhatsApp quickly which I really liked it . package came in correct time, great packaging. I am 100% satisfied and like to do business with them in future

March 8, 2020
Unprompted review
Rated 5 out of 5 stars

Product received as per order

Product received as per order. Stitching was perfect & happy with all amendments as per instructions. Email communication was prompt as well as delivery as promised.

January 4, 2020
Unprompted review
Rated 5 out of 5 stars

Very good quality of products

Sarees Palace provide Excellent service with impressive delivery time. I had no idea that orders could be delivered in such short time.

Products are also in good quality at a very reasonable price. I have received my ordered outfit in good condition and I am very happy.

December 30, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent delivery on time and very…

Excellent delivery on time and very good product quality and fitting. The 5 dress arrived in one small package (amazing) and dresses are exactly as wished! I'll recommend Saree Palace to all my friends and family!

December 7, 2019
Unprompted review

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