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Never provided a refund. I made a purchase that was not delivered (because Sarenza did not include the apt number on the Paack delivery). I discussed with Sarenza, who told me I needed to reorder th... See more
Company replied
Envio un mail a la dirección indicada (dpo-sarenza) para ejercer mi derecho a borrar mi cuenta y todos los datos asociados, de traca el mail automatico que me devuelven: We're writing to let you kno... See more
Botte en cuir bugatty , marron très confortable taille un petit peu plus grand que ma pointure… mais ça va très bien .
Company details
Written by the company
Présent dans 22 pays en Europe avec une sélection de plus de 750 marques et 60 000 références, Sarenza.com est aujourd’hui une e-destination mode proposant vêtements, chaussures et accessoires pour femmes, hommes et enfants. De pionnier de la distribution digitale de chaussures en France depuis 2005, Sarenza.com est devenue l’un des sites de vente en ligne lifestyle leader en France, proposant des marques, des univers forts et une vision du style bien à elle ! Avec près de 8 millions de clients en Europe, le site s’appuie sur ses piliers historiques : la livraison garantie sous 24 heures en France et un service client internalisé, de nombreuses fois primés.
Contact info
4.0
Great
7K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 25% of negative reviews
Typically replies within 1 week
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Terrible Service, no communication, and order never delivered.
Looks like a really nice website, but don't be fooled - they are totally useless.
Couldn't get through on the telephone number, no reply to my emails, paid for a UPS express service, and two weeks later I still have no shoes. Total waste of time.
May 7, 2014
Unprompted review
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