Savaari Car Rentals Reviews 

booked in advance but did not keep the promise they cancel not reliable would not recmmend

Stay away from these guys, absolutely horrible service

1. The driver was hard to locate after we landed. We had to do a back and forth with him for about 15 minutes to confirm where he was. This should be made seamless

2. The car license number was completely different from what was specified in the original email sent to us. They didn't even bother to send another email to update it.

3. While the car we booked was an SUV, the actual car didn't have capacity for more than 3 people in there. It was dusty and had limited trunk space due to the CNG tank. Seatbelts were missing from the rear seat.

4. The driver of the car kept getting calls from the car owner and friends to the point that we had to remind him about the law which forbids answering phone calls.

5. The owner called him to get a picture of the top carrier. We stopped for a few minutes for that.

6. Then once we hit the highway, we needed a fast track card for that car. Why does a cab not come with a fast track card especially since it's known that you'll be using it for intercity travel on toll roads?

7. The car's heater wasn't working. We had to take the car in the 5C temperatures of the morning in Agra.

8. Before booking, we asked Savaari if I needed to specify Fatehpur Sikri in the destination. The customer service rep said there was no need since return distance was around 90km from Agra and it would be within the 750 km limit
However, the cab driver acted surprised that we asked him to take us there. He wasn't brought there to go see two spots in Agra and enjoy with his other cab driver buddies, was he?

9. On the return to Delhi, we asked the driver to stop by Qutub Minar which is on the way to the Airport. At Qutub Minar, the owner of the cab called and said that I owed Rs 3000 because I took the car to two unspecified spots - Fatehpur and Qutub Minar. Am I expected to specify every spot? What's the point of 750 km?
The owner of the cab was very rude and said that I complained to Savaari about Fasttrack and the driver being on calls. I am booking through Savaari, why are these cab owners calling?

10. Then on the way to the airport, the cab driver pulled over and said that the owner wanted the car and we'd have to take another car to go to the airport. We said we won't get down and forced him to drop us to the airport.

11. The cherry on top? The driver was clearly inexperienced and rear ended a car in Delhi.

Saavari just cancelled a booking that I had done six days back.. they will simply send you a mail.. you will just be stuck.. only when it suits them than they will send the car.. after arguing with them about it, they arranged one at a higher cost.. in all this, not once they tried to help.. please never rely on them..

I have been renting cars from Savaari. They are very friendly and have good selection of cars and drivers. I highly recommend them. Thank You Savaari Team for always making the renting process smooth.

Dedicated customer service, all inclusive price (no hidden things), flexibility to change dates without charges, good vendors and yes best part was that prices were great.

Excellent services. Best part is prompt response as i booked my cab for airport drop at the last moment and the agent on phone was very helpful. Driver Kumar was also good and reported before time. Only suggestion is to provide luggage carrier cars for airport drop or pickup. Overall experience was good. Kudos to the team. Thanks,Venky

We had trip to Tungi near Lonavala in Maharashtra on 12th and 13th November. I had no hesitation in saying that trip was excellent,driver was soft spoken and respecting the customer. Vehicle was clean and hygienic,Driver was very punctual and cooperative.
Overall it was excellent experience with Sawari. Keep it up and thanks for you and your team.

Very worst service!!!telling themselves as brand but utterly waste. I booked BLR to Ooty from 14 to 16th of this month. After repeatedly telling to sent a decent vechicle they send an old one with backlight damaged. On asking to change the vechicle they said they can't change it and if you have to pay 1k if you want to cancel even though the vechicle condition is worst. Anyhow we boarded the vechicle having no other option in the last moment. Since travellers were bachelor's and travelling to Ooty they wanted to drive on the way. Initially driver allowed for drinking & smoking inside the vechicle. On TN toll where we have to pay state tax, the driver ver asked for 1300 and went to pay the tax. We followed him and came to know the tax is 850 and rest money the driver kept in his pocket. We took the photo and asked him about rest of the money then he got irritated and from that he told no smoking and drinking inside car. On reaching Ooty he started saying I want to return to BLR and give me my money and I will not stay for 3 days. He didn't gave the luggage for 2 hours and locked the car and kept on saying that I will go. There was a fight between both customer and driver. We called Savaari and they guys are puppets, they don't have any control over the cab owners and drivers. Even though we want to cancel the trip they said you have pay 90% of the total trip amount which was insane. We kept the same vehicle with no other options. The driver called the local goons and asked us to pay the rest amount or else they will take us to Police and we said let's go together. Since we agreed to go to police station then they came down. With lot of drama and fighting the driver had to stay and continue with the trip.

My sincere advice to all travellers don't go for brand and take the service through Savaari and choose from others like Deepam Taxi Customer app which we took for the next trip and they provided ultimate service with good vechicle condition and driver was so friendly and cooperative.

It was worst experience initial 5 days out of 7 days of my holiday plan (3rd Oct 2022 - 9th Oct 2022) for my Family. Trip was from Bangalore airport ->Misore -> Ooty -> Coorg -> Bangalore. Irrespective of lot of assurance from Savaari team, the allocated car was very poor condition (no seat belt, no looking glass etc.) and the driver was extremely unskilled and full alcoholic. We met accident 2 times on the National highways. Thank God that we are still alive. I requested Savaari team many time (8 times over email and over phone also) to change the car and the driver, but they didn't listen through until we met accidents. I requested many times to Savaari that I am with my family and need a good service but unfortunately they didn't take it seriously until 2 times accident happened. The 2nd time accident occurred due to break fail. If it would happen in Ooty hill, then we could have died. I had to hire a local taxi to come back to Mysore after the accident. However, Savaari had arranged a good car and driver at the last minute and last 2 days we were on safe hand. But we are still in that traumatic experience. Savaari should take extra precautions for this kind of booking where family is traveling along with Kid.

Worst taxi service. We were visiting Kovhi for the first time and were supposed to go to Munnar from kochi early morning and we were ready all ready by 8 am. The driver told us that he will come around 11am and took advance payment. So we waited, next we get a call right at 11 then they will come at 12 noon. So we waited again. All of a sudden we get an email saying they cancelled the taxi on their own.
When we called them back, they kept transferring us to others on line for about 2 hrs harassing us and telling us nothing about who canceled the cab. They didn’t inform us at all what was going on and who canceled, didn’t refund us the money, harassed us to the core, kept transferring without informing anything. We couldn’t go anywhere in Kochi amidst this harassment. Wasted our whole day to be spent in Munnar. Totally harassed us for atleast 5 hrs early morning.
Please ignore their services. They just get the payment from you and don’t turn up and then don’t even bother informing the customer.

Very unprofessional driver, turned up late, car with cracked windscreen, did not have rope to tie the suitcases on the roof or a cover as the rain was predicted. Stopped after 1 hour into journey to have a smoke, then again after 2 hours and this was the theme throughout the journey. Made call to his friend to meet him at a service for lunch! When we declined to leave the car at the services, he got very uptight about this and wanted us to have the lunch there too!

Constantly on the phone talking and texting whilst driving putting us in danger, playing loud music with no considerations for us, shouting and having arguments. The worse thing was that I was sitting at the front and he kept scratching his private part every so often. Very very disappointed as the whole journey was made uncomfortable for my whole family. Took picture of the state of the car and made videos of his conversation on the phone. His breaks added one and a half to our journey from Amritsar to Delhi! tried to contact Savaari customer service during our journey that does not exists!

The response from Savaari was their copy and paste from the previous responses on Tripadviser! Savaari made their money and they do not care about their customers or the safety of their customers!

Worse Sevice , always ditch you at the time of leaving

Worst service.
Customer care service is pathetic
Un professional car owner and driver
Car condition was worst
I had a booking from Navi Mumbai and over all experience was like hell..
I promised myself that I will not suggest even to my enemy to take service from SAVAARI.

very bad experience. was told a toyota atios will be sent but was sent a very dirty desire. with no space for luggage as their was a cng tank in the trunk.

the car was very very dirty. the front seat was stuck so sitting in the back was very very uncomfortable.

it is very sad that the quality of the car is not checked by savari.

called the customer serice number the person was rude very very aggressive. telling me that you should read the savari webisite.

the whole trip was a terrible experience.

the drive also said that savari does it all the time they promise an etios and send a desire.

Worst to Worst service....Dont book any car thru Savaari Car.

They are making fool, they take advance and dont deliver there commitments.

Pay double to other car rentals, but dont hire this guys.

They can cancel any time, they will not call, if you call there call center they will keep u hold for 15-20 minutes and will ask for 10 minutes to update and they will never call.....

Worst service car rentals.

Lofer company SAVAARI cab next time and all customers GOKAR CAB BOOKING Bangalore new Outstation Cab new app please GOKAR CAB BOOKING SAVAARI not booking lofer and 420CAB

I have never in my life had such a bad experience taking a cab from Delhi to Agra. The inconvenience and problems started from the beginning of the journey when instead of the driver who’s details had been shared with us on Savaari, another person showed up. On calling the original driver, he insisted that we go with this other person and it is also through Savaari. We were extremely short on time and had no other option than to take this taxi. After a while when the journey had started and we started talking to the driver we came to know that he is not from Savaari and had in fact been given this “job” by the “Savaari driver” (who was allotted to us by Savaari) - of course at 80% the price set by Savaari so that he could make a commission from the remaining amount.
Apart from this blatant fraud, the car and driver’s behaviour made the journey completely unsafe. He did not seem to be professional, was over speeding and not following any safety norms. The car was also not a commercial taxi but his private vehicle.

Needless to say, due to this inability by Savaari to follow up on journeys and make a proper check on allotted drivers, we were put in a completely unsafe situation where we were totally on the mercy of these fraud drivers. Savaari should do better and ensure that it is the correct person and the correct vehicle that is doing the actual pick up and drop. Of course I am sure that these guys have done this forgery even before and nothing has been done to stop it.

I will of course never ever making a booking with this service again and will also caution others

Please do not go anywhere near this rental company. It used to be good when it started but it now offers very poor service. I asked for a quote for 7 day hire which I then changed to 8. First quote was for 36000. This was then increased to 56000. Final quote was 70000. I had hired their car last month in Jodhpur. The driver took extra money from us. When Complained to Savvaari, the owner of the vehicle rang me to complain and started getting abusive. I am still waiting for a response from Savaari. All in all, lot of time wasted. I will never book with them again.