Savaari Car Rentals Reviews 

I would like to raise a concern that I am really disappointed with the quality of Savaari service. Driver was highly unprofessional and the condition of car was very poor. I was charged for full AC cab and AC did not work and was not used in whole trip. Also the back window power buttons were not working. This caused my Son to fell sick during the drive to Ooty because we could not control the window opening and closing as per our requirements.

I did mention this issue before ride completion to savaari but for compensation, savaari just offered 300rs for this AC and window issue which was unacceptable to me and I denied

Adding to this, driver has charged me 600rs as hill charges on top of total bill which is not mentioned anywhere in the savaari invoice. Savaari drivers are not trained about policies and are just looting customers.

Passing my above feedback to wider platform so that people should think twice before booking rides with Savaari.

Do not book any car from Savaari. They hold no accountability with respect to the driver or completion of your trip. Neither they do police verification of the drivers nor they check if they have appropriate documentation to travel across state borders. We had booked a 5 day Goa trip and we were stopped at the Goa Check Post and not let in further inside due to absence of All India Permit. After that we tried multiple times to reach Savari for resolution and alternative arrangements or handling driver, and they completely washed off their hands and said we have nothing to do with this. Absolutely unethical and unprofessional car rental company.

Savari will charge you premium rates and provide a unclean car with unhygienic drivers. Avoid it any cost if you are travelling with family especially young kids. You could get in to health issues. Their back office is depressingly slow and lethargic. They will toss you from one agent to another where you explain the same problem again and again without any solution. Once you pay the advance, the attitude is then to hell with you.

Worst travel company I ever seen...Don't go for it; otherwise, your trip would be spoiled.

"I booked a round trip from Mumbai to Lonavala with sightseeing included. I communicated this requirement to the travel company at the time of booking, and they agreed to it. However, when we reached our destination, the driver denied providing the sightseeing service. We were left with no other option but to pay an additional amount to a new cab driver for the sightseeing tour. I made several calls to the customer care of the travel company, but they were unprofessional and unhelpful. They provided no resolution and claimed that the sightseeing was not included in the package."

Thanks Savaari Team. Hey guys i booked a cab from Chandigarh to Delhi drop as it was a last minute plan due to a medical emergency. Agent was very helpful and supportive and told me that his team will try their best to arrange cab for me as he had left a note that this is an urgent request and told me to call him in case of any query or assistance. Driver and car was also at par. Big fan of savaari and will always travel from savaari only.

Worst travel company I ever seen and I recommend everyone not to go with this travel agency specially if you are traveling with your family.

I’ve booked the taxi with Savaari 2 weeks ago and they have confirmed my booking and sent an email saying that they will pick from airport.

I was expecting the driver call and they exactly called 1 hour earlier to my pick up time and said that taxi has been cancelled due to unavailability of cars.

I was traveling first time to this airport and I don’t know anyone to book another. I was really frustrated with this service and god’s grace booked airport taxi and reached home.

They have refunded the advance that I have paid with in 3 days.
But their service in arranging the taxis are worst. At least they could have inform 2 days earlier if they are not able to arrange.

Sorry Savaari.com, as I have to give the genuine review as I don’t want others to be suffered like me.
However thanks for refunding my advance.

Thanks

While I was checking they didn't reply my rider details. They mentioned that I will receive details in time. On time, it was cancelled. The customer care was stupid too. Got my refund but lost the time and peace of mind. Never book.

Worst car service never go with this car rentals they give one package n later n charge high

I'll never ever take a car from savaari again. On 22nd Apr be booked an innova for a round trip from Mumbai to Shirdi. The car which they've sent was so old that it broke down on the highway and the support I got from savaari was terrible. They simply said they can't do anything and they are not at all committed to arrange an alternate car. Then what's the use of paying commission to savaari? Unfortunately I've paid 4945 for filling diesel as advance. Damn I've waited for more than 4 hours in the hot sun with my wife to finally get back the remaining amount. Still they've deducted exactly the amount for the distance travelled. This too I got the money back only because the driver was good. It seems that he or his owner has paid me back the money by gpay. With the help of the driver I managed to get an alternate Ertiga (though I paid a lot) through a good person who met us there.
Savaari didn't even bother to find out what happened later and now Ive got an invoice for the full amount and also request to give the feedback.
PLEASE DONT USE SAVAARI INSTEAD TRY A LOCAL AGENT WHOM YOU KNOW. Also from wherever you take the car ensure the condition of the car and pay the advance or fill fuel after travelling for a while.

We booked Savaari from Delhi toJim Corbett. Our assigned driver was raju and was excellent in every aspect. He was able to speak good English and has suggested us very nice spots on the way which was not even the part of our itinerary. Moreover, their savaari prices were reasonable. We were provided complimentary mineral water throughout our journey. We would highly recommend savaari Car Rental with Driver and Raju to all those who wish to take a car rental services in & around Delhi.

Assured Toyota Innova was booked by us for Bangalore → Mysore → Shravanbela Gola (Rural) → Coorg → Bangalore round trip(6 days, 1500 km). There was no T&C at the time of booking regarding which-when-howmuch time to be spent for Sight at Banglore-Mysore-Sharvanbelgoa -Coorag - returning to Bangole. Only Condition was of Maxmium 1500 KM in 6 days. But now we have to REPENT for booking through SAVAARI due to under noted reasons :-

The driver called us on 16th March Night that that we should cancel the booking because he has some issue of commission with SAVARI Taxi and he will not reach us is morning. We requested driver to resolve his issues with Savaari as we have no concern about his matter but driver was reluctant to come tomorrow morning .Then we contacted Savaari Team on Toll free Number to send some other Innova but the Savaari Team assured us that they have checked with the vendor the same driver will come for our pickup in the morning time. But the throughout the journey driver was annoyed that he was not interested and he has been sent against his wish.

Assured Innova provided was not fit for pleasant intercity tour as it was very old having beam and bush problem, wheel balancing and alignment problem due to which there was heavy noise, rough driving on road and heavy vibrations in steering throughout the journey.
Driver never cleaned the car even foot mats. On our request only to clean the foot mats, he said this is not his duty and if we want to do so we can do himself Or complaint against him to SAVAARI. If we want a good taxi we should have booked Crista car.

At the time of return journey we requested driver to stop at Nexus Mall Koramangala Banglore (Just 3 KM away from that time Location) driver refuses to stop and said he will not stop any where and will only drop at drop point We contacted the Savaari team also to instruct the driver but nobody of team member supported us. At time of our request mileage covered was aprrox 900 KM (with the limit of 1500 KM). We could have travelled 600 KM more at that time and there was also no T&C not to cover the points in Banglore.
Hence now we REPENTon booking taxi form SAVAARI.

We had the great pleasure of travelling from Ahmedabad to Rajasthan trip. We reached out to a few different companies and found out most of them are not professional. Savaari was the most professional in hospitality industry. Customer support was friendly, informative, and prompt in replies to our e-mails. We had a small baby and lots of luggage, and they offered a comfortable Innova Crysta. We will definitely be using Savaari again for long trips or for a day trip to other parts of India.Thank you very much for everything Savaari!

I would have given 0 stars if it was possible. My parents booked a car to go from Mumbai to Nasik and the driver was unbearable. The car stopped all of a sudden mid way to Nasik. The driver tried to fix the car himself for almost 2 hours. This was 11:30 at night. Afterwards he called his manager and asked the manager to come which again took almost 1 hour. The manager after coming said that my parents had to pay the money even though they were just stranded in the middle of the road. They started to scare my parents at 1:00 AM at night asking them for money. Completely thug behavior from these goons. Never ever book a car from them.

They are thief and full of thugs, I do not recommend anyone to use this portal. The service is pathetic and they will never give you all information at the time of booking. I booked a cab for Landsdowne from Delhi and at the time of booking they quoted different price and mention all inclusive which they also confirm over phone but once the journey completed they again generate a different invoice and add Rs 5000.00 more and told me these are road tax, driver charge and state tax. They think customers are fool while booking they send commercial vehicle number plate but at the time of ride they changed the cab with private number to avoid state tax but at the end of journey they ask me to pay state tax also while this was not paid by driver. I urge everyone please do not use the services from Savaari. They are total fraud.

Highly recommended. Savaari took my urgent travel request and driver called me and reached at the shared landmark on time. Car was comfortable though it was a CNG vehicle which the booking agent already informed me at the time of enquiery. I am glad savaari is in the market to understand customer's requirement. A big thanks to entire team.🥹👍🙂

Well,I'd like to share my experience with savaari,actually I am a regular client of savaari since couple of years , but my actual experience with service quality of savaari was in Aug '22 when I had traveled to my native place in UP Azamgarh,I booked a cab through savaari but since my ride was outsourced to a local vendor I did not get proper service,disappointed by my experience,I raised a complaint on Twitter,I think the very next day I got a mail from the Founder of savaari ,Mr.Manik he wrote me a letter of apology which was upto my satisfaction,he also explained me the cause of glitch,and secondly he offered me a coupon of my trip value as a token of apology,the validity of the coupon was for 6 months,somehow i was not able to redeem the said coupon by the validity date in the meanwhile I planned for a trip to Aamby valley, i knew that the coupon has already expired but I took a chance and mailed Mr Manik with a request to revalidate the coupon,I got a prompt reply from him that my coupon has been revalidated....Today I completed my ride I was given one of the best service I could have wished for....My heartfelt thanks to Mr.Manik and team SAVAARI...Keep it up.....looking forward for many more rides in near future....Thanks a ton...

I have used Savaari, couple of times in Bangalore and my overall experience was good. This is the first time i am using it outside Bqngalore for Mumbai - Puna trip and have already received a call from the driver Santosh who was polite and assured me he wll report before time.

Booked taxi to pick up with 4 items of luggage at Lucknow airport on 18th Feb. Contacted driver and informed Driver about flight and ETA . On arrival driver was not at airport. Contacted 3-4 times took approximately 1 hour to reach at airport. On arrival driver couldn’t load luggage properly and 2 were put on front seat as car boot was occupied by CNG cylinder and roof rack was not fitted on taxi.
Driver was not properly dressed, keep chewing tobacco/ gutka
On reaching hotel driver requested payment which was paid on line in advance . Finally he requested car park charges, I refused to pay as he did not park car as he came straight from city as he kept us waiting. Driver called ? owner of taxi and he requested airport entrance fee which I paid to driver but he didn’t produce receipt for evidence.

We booked a cab from savaari from Madurai to Kanyakumari (including local site visiting) but the once we reached Madurai the driver told us that we can’t do local site seeing we kept insisting that we have paid full amount , we also tried calling Savaari customer care but as usual they are useless then we got a call from  the driver’s boss (the local vendor) he told us that we need to pay extra , he kept calling us  every 2 min suggesting that we should cancel with book directly with him once we denied , he stopped our cab on the highway and started harassing us that we pay him some money then he threaten us telling “you are in my city “ we told him we are going to call police(we even called police ) then only he let us go.Never going to forgot the harassment we felt . Never ever book cab with Savaari it would be better to take loca bus or cab.I am sure karma will get back to the vendor and Savaari as they didn’t let us visit the temple.