SaveMoneyCutCarbon Reviews 

79
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 51 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their high quality and robust construction, often noting they are exactly as described and work perfectly. Many people highlight the competitive pricing, finding items significantly cheaper than elsewhere. Reviewers frequently commend the fast and reliable delivery service, with many items arriving quickly and well-packaged. The overall service is consistently described as excellent, with customers appreciating the easy transactions and helpful support, including valuable advice.

What people talk about most

Product

Customers consistently note positive experiences with product, often highlighting that items are exactly as... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the swift and quick delivery... See more

Price

Clients share positive opinions on price, consistently finding products at reasonable and competitive rates.... See more

Service

Consumers find service to be positive, with many reviewers describing it as great, excellent, and reliable.... See more

Quality

Reviewers highlight positive aspects of quality, with many describing products as good, strong, and working... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After doing some research I thought I would try and order some new tap aerators as the ones I have are heavily limescaled. Website came up via google searching on the aerator I wanted so I ordered 3.... See more

Company replied

Rated 5 out of 5 stars

Order this little device, to see if would help with saving water , as my water company seems to be throwing away my money down the drain! Good website, decent prices, quality product.

Company replied

Rated 5 out of 5 stars

As my original was faulty, I ordered a Type One 7.5 metre "granny charger" cable for my Mitsubishi Outlander, costing over 30% LESS than any other supplier was charging for a 5 metre one. I didn't pay... See more

Company replied

Rated 5 out of 5 stars

From ordering the tap to receiving it went without any issue. Kept informed all the time including the delivery co dpd. Good job

Company replied



Company details

  1. Business to Business Service
  2. Bathroom Supply Store
  3. Electric Vehicle Charging Station
  4. Energy Equipment and Solutions
  5. Environmental Consultant
  6. Lighting Store

Written by the company

SaveMoneyCutCarbon specialises in working with businesses and organisations to reduce their energy, water and carbon helping them to save on their bills. We are uniquely positioned in the market as we offer the full range of award winning (edie award winner 2025) consultancy services from survey to installation but we also supply and maintain a full range of products to target the main areas of consumption: lighting, water, heating and building controls.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

79 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.6

All reviews

(79)

51 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Great product. Good Price. Slow shipping.

Great product. Good price. Took a while to arrive. Unnecessarily huge box.

September 24, 2025
SaveMoneyCutCarbon logo

Reply from SaveMoneyCutCarbon

Thank you so much for your kind words and for taking the time to share your feedback! We're thrilled to hear you’re happy with the product and found it to be good value. We really appreciate your patience with the delivery and will look into improving our packaging to make things more efficient. Your input helps us get better—thanks again!

Rated 5 out of 5 stars

Great product.

Great product.
Great communication from the team .
Good arrived and juts in time .
Will happily buy again .
Thanks guys a great service 🎈👍

September 18, 2025
SaveMoneyCutCarbon logo

Reply from SaveMoneyCutCarbon

We're thrilled to hear you were happy with the product and our communication. It's great to know your order arrived just in time — we always aim to deliver a smooth and reliable experience.
We truly appreciate your support and look forward to welcoming you back again soon.

Thanks again from all of us!

Rated 5 out of 5 stars

From ordering the tap to receiving it…

From ordering the tap to receiving it went without any issue. Kept informed all the time including the delivery co dpd. Good job

September 15, 2025
SaveMoneyCutCarbon logo

Reply from SaveMoneyCutCarbon

Thank you so much for your feedback! We're really glad to hear everything went smoothly from start to finish and that you were kept informed throughout. We'll be sure to pass your kind words on to the team

Rated 5 out of 5 stars

The Customer Service Team were really…

The Customer Service Team were really helpful in advising on which hand shower would be best suited my needs, quick delivery and great communication!

September 12, 2025
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Reply from SaveMoneyCutCarbon

Thank you so much for your kind words! We're thrilled to hear that our Customer Service Team was able to help you find the perfect hand shower and that you were pleased with the delivery and communication.

Your feedback means a lot to us and motivates the team to keep delivering the best service possible. If you ever need further assistance or have any questions in the future, we’re always here to help!

Rated 5 out of 5 stars

What’s not to love!

Great price, fast delivery! A small glitch was handled very swiftly and to my satisfaction. Excellent service all round.

September 5, 2025
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Reply from SaveMoneyCutCarbon

We're thrilled to hear you were happy with the price, delivery, and how we handled the issue. Your satisfaction means a lot to us, and we're always here if you need anything in the future. Thanks again for choosing us!

Rated 5 out of 5 stars

Moved home and needed some decent light…

Moved home and needed some decent light bulbs. Saw they had bags you can pop in the loo to reduce water usage when flushing so snagged one of those also. Delivery was super quick and the bulbs are great!

September 5, 2025
Unprompted review
SaveMoneyCutCarbon logo

Reply from SaveMoneyCutCarbon

Thanks so much for the lovely review! We're really glad the bulbs were just what you needed after your move — and it's great to hear the water-saving bag was a handy extra. We always aim to get deliveries out quickly, so it's brilliant to know yours arrived in good time. Your support means a lot to us, and we’re chuffed to have helped make your new place a little brighter!

Rated 4 out of 5 stars

Much better!

Shower has non compatible with standard shower head. This was not made clear in the website before purchase. After speaking with the first customer advisor I was horrified at being told I had to pay to return the item and there was no other option. Then after writing this I was contact by Craig, and he really was passionate about customer service. He sent me an alternative shower head and a return pre paid envelope to return the unsuitable one; and I received fitted and returned the old one all within a day or 2. Everyone should heed Craigs example. Life would be so much easier if customer service was as great at Craig's. Well done Craig!

September 1, 2025
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Reply from SaveMoneyCutCarbon

Thank you for taking the time to share your feedback. We're genuinely sorry to hear that your experience didn’t meet expectations, and we appreciate the opportunity to make things right.

After reviewing your order and our previous correspondence, you're absolutely correct — the shower head you ordered is designed for a fixed plumbed outlet. This type is only compatible with wall or ceiling-mounted permanent plumbing with a female fitting. Based on the photos you kindly provided, it looks like your setup requires a hand shower head that connects to a standard hose with a male fitting.

To help resolve this, we’ve identified a suitable alternative from the same brand that should work with your setup:

Methven Kiri Satinjet Hand Shower (SKU SJK23-LF)
https://www.savemoneycutcarbon.com/product/methven-kiri-satinjet-hand-shower-low-flow-chrome-and-graphite/

We’ve also issued as a gesturer of good will a free returns label, which you should have received via email. Once the item is returned, we’ll ensure your full refund is processed promptly.

If there’s anything else we can do to assist, please don’t hesitate to reach out to me directly or contact our customer service team.

Warm regards,
Craig

Rated 5 out of 5 stars

Great service

Great service

August 19, 2025
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Reply from SaveMoneyCutCarbon

Hi Wayne,
Thank you so much for your kind words and 5-star review!
We're thrilled to hear you were happy with our service. It means a lot to us to have satisfied customers like you.
We look forward to serving you again soon!

Rated 5 out of 5 stars

Great service

Great service. Great products and prices. Great communication. One very happy customer

August 20, 2025
SaveMoneyCutCarbon logo

Reply from SaveMoneyCutCarbon

Hi Justin,
Thank you so much for your kind words and 5-star review!
We're thrilled to hear you were happy with our service, products, prices, and communication. It means a lot to us to have satisfied customers like you.
We look forward to serving you again soon!

Rated 5 out of 5 stars

Great service

Great service, great price.

August 4, 2025
SaveMoneyCutCarbon logo

Reply from SaveMoneyCutCarbon

Thank you so much for your review. We're thrilled to hear you were pleased with both our service and the price of your purchase. It means a lot to us that you took the time to share your experience, and we’re so glad we could meet your expectations. If there’s anything else we can help with, please don’t hesitate to reach out!

SaveMoneyCutCarbon

Rated 5 out of 5 stars

Helping the environment and my wallet

I'd seen the Grohe kitchen tap elsewhere, but appreciated the SaveMoneyCutCarbon description which confirmed why this was an environmentally-friendly choice.
The price was also at the lower end of options on the web, so it made financial sense and I was happy to support a company with green credentials.

August 7, 2025
SaveMoneyCutCarbon logo

Reply from SaveMoneyCutCarbon

Thank you for your kind and considered review. We are pleased to hear that our product description provided the clarity you needed in making an environmentally responsible choice. It is equally rewarding to know that our pricing and sustainability values resonated with you.

We look forward to your next visit.

Kind regards

SaveMoneyCutCarbon

Rated 5 out of 5 stars

Excellent!

Second time of purchasing from SMCC. Purchased a Hansgrohe mixer tap on both occasions. I phoned through to an advisor who was very helpful (wish I could remember her name!). Delighted with the product which is excellent quality and looks lovely. Arrived speedily & well packaged. Very competitively priced. Reasonable delivery fee. Good company, Great products. Will definitely return in the future. Thank you SMCC!

June 21, 2024
Unprompted review
Rated 1 out of 5 stars

Misleading product listings

I recently bought a showerhead which was listed as being 230mm from savemoneycutcarbon. On the product detail page I landed on from Google a square head was presented as expected, but on arrival it was actually rectangular because the photo listed used was taken from the longest dimension and the perspective of the shorter side was not apparent.

This was misleading and has resulted in being lumbered with an ineffective shower head which doesn’t cover the body (and I’m a medium). The fact that it was rectangular should have been listed in the title and at the top of the description. Alternatively a photo or diagram which showed the rectangular shape of the head would also have cleared it up. Instead the dimensions were hidden at the bottom of of a very long product info accordion and within the specification accordion.

I phoned and spoke to them, despite agreeing that the head looked square in the photo they showed no interest in updating the misleading listing or an order of an alternative square head.

Arrogant company to be avoided.

June 21, 2024
Unprompted review
Rated 5 out of 5 stars

More companies need to be like this

Amazing customer service I really wish all companies were like this. When I bought my bulbs, SMCC was the best value but even years later, when I have minor issues with the bulbs, Steph co ordinated with the manufacturer to get replacements under guarantee. Highly recommended standing head and shoulders above others.

November 2, 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant customer service

Absolutely brilliant customer service! I had a delivery problem
( not the fault of savemoneycutcarbon ) and Steph who I was emailing, was so helpful. I can't rate her service highly enough. I'll definitely be back!

December 14, 2022
Unprompted review
Rated 4 out of 5 stars

I purchased a grohe sensia arena from…

I purchased a grohe sensia arena from them at the start of 2022 for about £1500, during the current black Friday sales its now priced as 'on sale' at £2100???

November 20, 2022
Unprompted review
SaveMoneyCutCarbon logo

Reply from SaveMoneyCutCarbon

Thank you for purchasing from us at SaveMoneyCutCarbon. Due to current inflations across the country where we have had 2 price increases, we have had to raise the price to accommodate this & this also incorporates a £60 pallet delivery charge which we used to pay ourselves, however due to increasing costs etc we had to include the price.

Rated 5 out of 5 stars

Great customer service!

Thought I would write this review after my experience ordering some outdoor lights. This was my first time using this company but they had the lights we wanted at a very competitive price and ordered 3 x Ledvance Smart+ Wifi Floods for a next day delivery. Received an email from Grace at SaveMoneyCutCarbon informing me that they only had 2 of the lights currently in stock and gave me a variety of options. She had attempted to phone but was unable to get hold of me through no fault of her own (my own typing!). I got in contact with Grace but unfortunately we needed all 3 lights before the company would be able to deliver and so, without any issue, Grace put through a refund very promptly.

Whilst it was disappointing the stock wasn't there I was very happy with the quick response and rapid service received here and would have no qualms ordering through this company in the future should the need arise.

May 30, 2022
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

I’ve recently come across SaveMoneyCutCarbon for the first time. Placed an order but turns out I ordered the wrong item! From speaking to them on instant chat the issue was resolved and in a few days I had what I needed. Really impressed and will be using them again. Recommended.

May 20, 2022
Unprompted review

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