After doing some research I thought I would try and order some new tap aerators as the ones I have are heavily limescaled. Website came up via google searching on the aerator I wanted so I ordered 3.... See more
Company replied
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SaveMoneyCutCarbon specialises in working with businesses and organisations to reduce their energy, water and carbon helping them to save on their bills. We are uniquely positioned in the market as we offer the full range of award winning (edie award winner 2025) consultancy services from survey to installation but we also supply and maintain a full range of products to target the main areas of consumption: lighting, water, heating and building controls.
Abbeystone House, 36 Eastern Way, IP32 7AB, Bury St Edmunds, United Kingdom
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Great product. Good price. Took a while to arrive. Unnecessarily huge box.

Reply from SaveMoneyCutCarbon
Great product.
Great communication from the team .
Good arrived and juts in time .
Will happily buy again .
Thanks guys a great service 🎈👍

Reply from SaveMoneyCutCarbon
From ordering the tap to receiving it went without any issue. Kept informed all the time including the delivery co dpd. Good job

Reply from SaveMoneyCutCarbon
The Customer Service Team were really helpful in advising on which hand shower would be best suited my needs, quick delivery and great communication!

Reply from SaveMoneyCutCarbon
Great price, fast delivery! A small glitch was handled very swiftly and to my satisfaction. Excellent service all round.

Reply from SaveMoneyCutCarbon
Moved home and needed some decent light bulbs. Saw they had bags you can pop in the loo to reduce water usage when flushing so snagged one of those also. Delivery was super quick and the bulbs are great!

Reply from SaveMoneyCutCarbon
Shower has non compatible with standard shower head. This was not made clear in the website before purchase. After speaking with the first customer advisor I was horrified at being told I had to pay to return the item and there was no other option. Then after writing this I was contact by Craig, and he really was passionate about customer service. He sent me an alternative shower head and a return pre paid envelope to return the unsuitable one; and I received fitted and returned the old one all within a day or 2. Everyone should heed Craigs example. Life would be so much easier if customer service was as great at Craig's. Well done Craig!

Reply from SaveMoneyCutCarbon
Great service. Great products and prices. Great communication. One very happy customer

Reply from SaveMoneyCutCarbon
I'd seen the Grohe kitchen tap elsewhere, but appreciated the SaveMoneyCutCarbon description which confirmed why this was an environmentally-friendly choice.
The price was also at the lower end of options on the web, so it made financial sense and I was happy to support a company with green credentials.

Reply from SaveMoneyCutCarbon
Second time of purchasing from SMCC. Purchased a Hansgrohe mixer tap on both occasions. I phoned through to an advisor who was very helpful (wish I could remember her name!). Delighted with the product which is excellent quality and looks lovely. Arrived speedily & well packaged. Very competitively priced. Reasonable delivery fee. Good company, Great products. Will definitely return in the future. Thank you SMCC!
I recently bought a showerhead which was listed as being 230mm from savemoneycutcarbon. On the product detail page I landed on from Google a square head was presented as expected, but on arrival it was actually rectangular because the photo listed used was taken from the longest dimension and the perspective of the shorter side was not apparent.
This was misleading and has resulted in being lumbered with an ineffective shower head which doesn’t cover the body (and I’m a medium). The fact that it was rectangular should have been listed in the title and at the top of the description. Alternatively a photo or diagram which showed the rectangular shape of the head would also have cleared it up. Instead the dimensions were hidden at the bottom of of a very long product info accordion and within the specification accordion.
I phoned and spoke to them, despite agreeing that the head looked square in the photo they showed no interest in updating the misleading listing or an order of an alternative square head.
Arrogant company to be avoided.
First time bought from them, great price, friendly customer service & rec'd item promptly. Would buy again 😀😀😀😀😀😀
Amazing customer service I really wish all companies were like this. When I bought my bulbs, SMCC was the best value but even years later, when I have minor issues with the bulbs, Steph co ordinated with the manufacturer to get replacements under guarantee. Highly recommended standing head and shoulders above others.
Absolutely brilliant customer service! I had a delivery problem
( not the fault of savemoneycutcarbon ) and Steph who I was emailing, was so helpful. I can't rate her service highly enough. I'll definitely be back!
I purchased a grohe sensia arena from them at the start of 2022 for about £1500, during the current black Friday sales its now priced as 'on sale' at £2100???

Reply from SaveMoneyCutCarbon
Thought I would write this review after my experience ordering some outdoor lights. This was my first time using this company but they had the lights we wanted at a very competitive price and ordered 3 x Ledvance Smart+ Wifi Floods for a next day delivery. Received an email from Grace at SaveMoneyCutCarbon informing me that they only had 2 of the lights currently in stock and gave me a variety of options. She had attempted to phone but was unable to get hold of me through no fault of her own (my own typing!). I got in contact with Grace but unfortunately we needed all 3 lights before the company would be able to deliver and so, without any issue, Grace put through a refund very promptly.
Whilst it was disappointing the stock wasn't there I was very happy with the quick response and rapid service received here and would have no qualms ordering through this company in the future should the need arise.
I’ve recently come across SaveMoneyCutCarbon for the first time. Placed an order but turns out I ordered the wrong item! From speaking to them on instant chat the issue was resolved and in a few days I had what I needed. Really impressed and will be using them again. Recommended.
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