Save on Laptops Reviews 

2,492
TrustScore 3.5 out of 5

3.4

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Rated 4 out of 5 stars

Quick service once they got the ball rolling (need to check their emails more often!) Chat service excellent but disappointed regarding the 3 year warranty taken out on our first Laptop purchase whic... See more

Rated 5 out of 5 stars

Bought the Acer Aspire F15 F5-573G, communication really good and delivery arrived the next day - cant fault the service. Laptop itself is ideal for my requirements, much faster than my old Sony Va... See more

Rated 1 out of 5 stars

Laptop arrived fine thanks to DPD but have had nothing but trouble with Windows Activation - it's clear that they've obviously used the same product key on various laptops and now it won't activate my... See more

Rated 4 out of 5 stars

My laptop arrived two days early was very happy with the delivery via dpd. Have thoroughly tested the computer and everything is working great! Great website and prices. The only reason it's 4 s... See more

Company details

  1. Computer Store

Information provided by various external sources

SaveOnLaptops.co.uk is a web site dedicated to the sale of Laptop products in the UK. The home of Laptop Bargains.


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3.4

Average

TrustScore 3.5 out of 5

2K reviews

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3.4

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(2,492)

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Rated 5 out of 5 stars

speedy delivery

speedy delivery
I paid for 2 to 3 working days delivery, it arrived the next day!
there is a huge range of laptops to choose from, but the 'Compare' features makes it easy to compare the specifications.
I bought the MSI GE72VR 6RF(Apache Pro)-054UK, I've only had it few hours, but it looks pretty impressive so far!

June 23, 2017
Unprompted review
Rated 5 out of 5 stars

LAPTOP ARRIVED IN 2 DAYS,

LAPTOP ARRIVED IN 2 DAYS, TEXTS TO KEEP ME UPDATED WITH DELIVERY SLOT VERY HELPFUL. asus laptop very good price. Will certainly recommend Save on Laptops to family and friends.

June 20, 2017
Unprompted review
Rated 5 out of 5 stars

moving from a sony vaio to a msi vortex …

moving from a sony vaio to a msi vortex G65VR(SLI) and what a jump.
Only problem is BT broadband which is dreadful and limiting the system.M ust be costing the country zillions in lost revenue.
That aside im delighted with the pc so far.
Delivery was super fast.

June 15, 2017
Unprompted review
Rated 5 out of 5 stars

Great service all round.

Quick delivery and great value for the laptop. Looking to buy another one soon. Definitely recommended to anyone who would like to purchase something in future.

June 15, 2017
Unprompted review
Rated 5 out of 5 stars

Couldnt have asked for more.

Used DPD to ship the product to me, was quick and without hassle. Boxed with an air sac to protect my computer which was a bonus. Bought an 'Open box' product and encountered no problems at all (practically brand new) at a cheaper price than retail. Definitely worth another shot if purchasing a laptop in the future.

June 11, 2017
Unprompted review
Rated 5 out of 5 stars

Very Satisfied

Used Saveonlaptops in the past so was aware of the great service. This experience just reinforced my opinion. In this instance I ordered two laptops but subsequently wanted to change one of the laptops to a unit with a better spec. I emailed my request and the response was quick and concise with what I needed to do. Several emails followed, all of which were answered promptly, making the whole process hassle free.
In addition to the great service the prices were the most competitive and delivery was extremely quick (2 days compared to the 5 day delivery option chosen).

June 8, 2017
Unprompted review
Rated 5 out of 5 stars

Great service

What a very enjoyable experience. The process was simple and straight forward. Item was delivered within the stated time allocation. Then there's the added bonus of savings compared to other companies, believe me I've been looking for about 12 months before my purchase. I wouldn't hesitate to recommend Save On Laptops you anyone, great work!

June 2, 2017
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Received order promptly and conveniently. No hassle. No hesitation in recommending to anyone looking for quality equipment at affordable price.

June 1, 2017
Unprompted review
Rated 5 out of 5 stars

acer PREDATOR!

Product came in an amazing fast time period, it was worth the price and works amazingly so far. I would definitely purchase more products from here.

May 26, 2017
Unprompted review
Rated 5 out of 5 stars

Perfect!

Perfect!
I have had a problem making the order and I wrote to them. They fixed it very quickly. Delivered on time.

May 25, 2017
Unprompted review
Rated 5 out of 5 stars

This is the fourth laptop I've bought …

This is the fourth laptop I've bought from these guys, and even though I shop around, I keep coming back. The prices are the best, the filtering facility on the web site is great, and they use DPD to deliver the next day within a stated one hour window - perfect.
It would be good if there were a few configuration options like version of Windows, RAM etc. but I guess that would increase costs and therefore price. All previous laptops are still running perfectly (apart from the one I trashed!) so I'll certainly come back for my next one.

May 19, 2017
Unprompted review
Rated 1 out of 5 stars

If you are looking for a company with …

If you are looking for a company with good aftersales technical support look elsewhere. If you have any technical problems then I wish you luck. Very little knowledge and pass you straight back to manufacturer to sort out for yourself. They are not interested in helping after they have your money.

May 18, 2017
Unprompted review
Save on Laptops logo

Reply from Save on Laptops

Hi,

Sorry to hear that you have had a negative experience with us, I would love to try and rectify this. Can you please email me at wecare@box.co.uk with your order number and I will see what I can do.

Kind Regards
Save on Laptops

Rated 4 out of 5 stars

Baught the laptop on friday the 12th …

Baught the laptop on friday the 12th (late at Night) when buying it gave me the option of getting Saturday the 13th Delivery (actuly stated the 13th) no laptop came. so thought no worries ill get it on monday.... monday came and no laptop. called and they said because you got saturday delivery it would be next saturday ! (why would i want it a week later then stated on the delivery option) They then said they would change it to net day and gave me like 2p back on the delivery price. I then emailed to state i was unsatisfied with there service and responce for what happened. they said in short that its not there fault. In the end all i wanted was a sorry and it would have been fine. (if the product gives me an option of a certain date it should deliver on that date.. and if not as soon to that date as possible. dont give the option if it doesnt exist) so getting my laptop 4 days late made me a bit disapointed.

On another note I like the Product

Edit : they got back in touch and sorted the issue

May 17, 2017
Unprompted review
Save on Laptops logo

Reply from Save on Laptops

Hi,

Sorry to hear that you have had a negative experience with us, I would love to try and rectify this. Can you please email me at wecare@box.co.uk with your order number and I will see what I can do.

Kind Regards
save on laptops

Rated 1 out of 5 stars

No after-sales support, laptop taken and all files lost without refund.

Similar to other reviews on here all is well until the unit goes wrong.

I purchased an extended warranty with the extra year not being with the manufacturer (MSI), I wasn't initially aware of this so when I began having faults I contacted saveonlaptops and they directed me to MSI, after MSI telling me my warranty was expired I got back in contact with saveonlaptops. I was then told that they were wrong and the unit needed to actually be returned to them, unsurprisingly they told me I needed to do this off my own back until I pointed out I had a collect and return warranty. Finally the laptop was picked up many months after initially contacting them. After chasing the laptop up I was eventually told the unit was faulty followed by an email stating it had been repaired 'as best it could'. This obviously worried me and I asked for the motherboard to be replaced instead of being badly repaired. This was denied and the laptop was returned.

Two days after receiving the laptop it unsurprisingly broke again. Much like the first time the slow return process began again.
In summary after 3 more months of being told they were repairing it, then they couldn't repair it, then MSI were repairing it along with the initial problems that saveonlaptops said they wouldn't fix under warranty (Touchpad and Screen).

I was informed today that I would be 'credited' for it. No time-frame as to when I would be credited and that all my files could not be returned despite the fact I had not been told to back them up and that there were no issues with the 256GB SSD or 1TB hard drive when the unit went in for repair. I have now not only been left without a laptop for over 7 months but have had almost 3 years of files stolen.

I strongly advise nobody to use this company if you have any hope of any after-sales support.

May 16, 2017
Unprompted review

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