Save On Life  Reviews 

321
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 139 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, knowledgeable, and patient, explaining options clearly and answering questions thoroughly without being pushy. The customer service is frequently highlighted as excellent, with many appreciating the professional, helpful, and understanding approach of the advisors. People found the service efficient, straightforward, and easy to understand, often securing suitable policies at affordable prices. The user experience is generally described as quick and easy, with many noting the smooth process from initial inquiry to policy confirmation. However, some people mentioned issues with communication after taking out a policy, with text messages being ignored and a feeling of being pressured. A few other people also felt that the cover offered was not substantial for the price paid.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their professionalism, helpfulness,... See more

Customer service

People report positive experiences with customer service, highlighting the professionalism, helpfulness, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, helpfulness, and... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the ease and clarity of... See more

Price

Customers had positive experiences with price, often highlighting great service and insurance at fantastic or... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My advisor was very friendly and explained all my options clearly, patiently, and was happy to answer any questions. She clearly knew this subject very well, and this left me feeling confident I'd d... See more

Rated 5 out of 5 stars

I highly recommend this company, brilliant service, very friendly, pleasant and knowledgeable advisor (Akeel Rahman).I have switched my life insurance and critical illness cover + found perfect accid... See more

Rated 5 out of 5 stars

Akeel Rahman was very helpful and explained everything in a very clear voice and at a speed we could follow. He answered our questions in a clear and understandable way. He also gave us the best deals... See more

Company replied

Rated 5 out of 5 stars

My experience with this company was amazing, Tina dear of her has patience of a saint, throughout when she had to repeat several things to me, for me to understand not once did her tone change or her... See more


Company details

  1. Insurance Broker
  2. Accident Insurance Company
  3. Home Insurance Agency
  4. Income Protection Insurance Company
  5. Insurance Agency
  6. Life Insurance Agency

About Save On Life

Written by the company

At SaveOnLife, we have been dedicated to helping thousands of customers across the UK find the best deals on Life Insurance and Income Protection since 2012.

We pride ourselves on offering a simple, efficient, and user-friendly experience that allows you to compare and purchase policies online with ease. Whether you’re looking for Life Insurance, Income Protection or Accident Protection, our straightforward system guides you through every step based on your age, health, and coverage needs.

We have built an excellent reputation for serving customers with a wide range of needs. We understand no two people are the same and with our wide product range we are nearly always able to help you get cover no matter your circumstances.

Our goal is to make the process as hassle-free as possible, giving you access to the most suitable options in minutes. You can complete most purchases online, but if you prefer personal assistance, our friendly insurance experts are always available to provide tailored guidance over the phone.

At SaveOnLife, we prioritise affordability and transparency, ensuring that you get the best value while feeling confident in your protection decisions. Trust us to help you secure the right cover for you and your loved ones.

So if you're ready to get started, simply click the button below to begin your quick and easy journey to securing the right protection for you and your family. Get AN ONLINE Quote

Contact info

Get a Life Insurance Quote

Online Life Insurance and Income Protection Quotes from SaveOnLife

4.8

Excellent

TrustScore 5 out of 5

321 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(321)

130 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Service

Excellent Service. My husband has passed away just recently. Very kind and thoughtful. I have now taken out an insurance policy to pay for my death.

April 6, 2026
Rated 5 out of 5 stars

Professional, personable and helpful.

Vicky was very helpful and skilfully guided me through the quotation process, answering any questions I had as they arose and explaining points where appropriate.
She found a product which met my requirements and was within my budget.

March 30, 2026
Rated 5 out of 5 stars

Amazing service to find the right life insurance for a hibs fan

I read about save a life on the Hibs Facebook page, I enquired and received a phone call from Neil who was very clear with information and friendly to chat with. I explained I was thinking of life insurance before I turn 50, and he found me a great insurance policy for me and my kids. Which wasn't too expensive. And the best part, won a mascot experience for my son for a Hibs game.
Im very happy with the service I received from neil and save on life and would highly recommend if thinking of insurance.

March 10, 2026
Unprompted review
Rated 5 out of 5 stars

Bonaccordlife. Excellent service.

Bonaccordlife
Peter McDonnell.
Excellent personal attention.
I had searched for life insurance that didn’t require health checks. Peter rang me and patiently guided me through the various options. I was worried it would be stressful but Peter was just brilliant. I was particularly grateful that there was no ‘hard sell. I wasn’t rushed and my budget was respected. Peter is a credit to the Company. What a relief to have the policy sorted. Highly recommended. I chose Sun Life.

February 25, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience!

Joan was very informative, listening to what I needed and giving me all the options to consider. No pressure to take out a policy and fully explained each type to me.

February 27, 2026
Rated 1 out of 5 stars

The email i have received is not what I…

The email i have received is not what I agreed think I am going to cancel

February 25, 2026
Save On Life  logo

Reply from Save On Life

I’m really sorry to hear this, that certainly doesn’t sound right.

It may simply be a misunderstanding in the documentation, but we’d really appreciate the opportunity to look into this before you make any decision to cancel.

I’ve passed this to our compliance team and they’ll be in touch with you shortly to review everything and clarify what was agreed.

We’re here to help and will make sure this is resolved for you.

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