My advisor was very friendly and explained all my options clearly, patiently, and was happy to answer any questions. She clearly knew this subject very well, and this left me feeling confident I'd d... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I highly recommend this company, brilliant service, very friendly, pleasant and knowledgeable advisor (Akeel Rahman).I have switched my life insurance and critical illness cover + found perfect accid... See more
Akeel Rahman was very helpful and explained everything in a very clear voice and at a speed we could follow. He answered our questions in a clear and understandable way. He also gave us the best deals... See more
Company replied
My experience with this company was amazing, Tina dear of her has patience of a saint, throughout when she had to repeat several things to me, for me to understand not once did her tone change or her... See more
Company details
- Insurance Broker
- Accident Insurance Company
- Home Insurance Agency
- Income Protection Insurance Company
- Insurance Agency
- Life Insurance Agency
About Save On Life
Written by the company
Contact info
The E Centre, Cooperage Way Business Village, FK10 3LP, Alloa, United Kingdom
- 0345 054 2706
- info@saveonlife.co.uk
- www.saveonlife.co.uk
Get a Life Insurance Quote
4.8
Excellent
324 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Life insurance
Very helpful and polite with my questions
And was not pushy to me to buy straight away.
I will get the wife to speak to them, for her life insurance.
January 15, 2026
Reply from Save On Life
Thank you for your review. We’re really pleased to hear you found the adviser helpful, polite, and not at all pushy. We’ll be happy to help your wife whenever she’s ready, and thanks again for considering us.
Helpful and reliable service
The consultant Ali took time to answer all my questions and find the most suitable product for me. Very good service.
January 12, 2026
Peter was very polite knowledgeable and…
Peter was very polite knowledgeable and helpful
January 12, 2026
Life insurance completed easily thanks to Tina and her help
Needed life insurance great help and great communication from Tina who helped me with my nana cover.
Thank you had insurance sorted .
January 10, 2026
Very efficient and professional.
December 15, 2025
Very helpful and personable advisor
Very helpful and personable advisor. Made the process easy without being pushy. I liked that she gave me time to consider her suggestions and to read through the literature without pushing for an immediate decision.
December 2, 2025
My experience with sun life was…
My experience with sun life was reassuring and I had a helpful, kind gentleman by the name Akeel
December 5, 2025
Iit was very good t was very good the lady explained…
It was very good the lady explained everything to me so it was easy to say yes
November 17, 2025
Very easy to get a quote and complete…
Very easy to get a quote and complete the application form.
November 18, 2025
Simple process
I bought a life product from SunLife via Bon Accord Life brokers
Thus was a simple and easy process
November 13, 2025
The agent I spoke to
November 11, 2025
It was much easier than I imagined
It was much easier than I imagined , Peter was very efficient and made sure I understood everything and double checked everything before going ahead .
November 10, 2025
Reply from Save On Life
Thank you Kim, we’re pleased you found our team helpful! Your comment seems very positive, so if the one star rating was accidental, you can update it via your original review link. We appreciate your time and feedback either way.
Absolute pain amount of calls
Absolute pain amount of phone calls. Thought was using sun life not an agent. Agent Guft card 6mths quote when checked is less than Sun life who's gift card was 3months. Plus this company still trying to get me to top up again. Don't understand budget quite forceful.
October 29, 2025
Reply from Save On Life
Dear Margaret,
Thank you for taking the time to share your feedback. I’m really sorry to hear about the concerns you’ve had.
I can confirm that the gift card is provided directly by SunLife, so you’ll receive the same amount and on the same terms as if you had taken the policy with them directly.
Regarding the number of phone calls, I can see that we attempted to contact you five times after your purchase to make sure everything was okay. We’ve since reduced this to a maximum of three attempts for future customers.
I’ve passed your comments to our Compliance and Customer Service teams, who will reach out to you by email to help resolve this to your satisfaction.
Actually listed to everything I wanted
I asked several companies to email chat with me. I was bombarded with calls. This was the only one to actually email chat to me. They listened, gave me options for me to make my own choice and it was all very smooth. I made a call to them to complete the transaction when I was ready.
November 4, 2025
Reply from Save On Life
Dear Tina, Thank you for your kind feedback. We’re delighted you felt listened to and found the process smooth and pressure free. We really appreciate you choosing us.
Knowledgeable and helpfull
Knowledgeable and found the right product with difficult requirements. Great explanation.
October 24, 2025
Reply from Save On Life
Thank you for your lovely feedback. We’re so pleased our team could find the right product for your needs and explain everything clearly.
It was easy and quick to sign up for a…
It was easy and quick to sign up for a policy everything was explained. I have only just taken out the policy so obviously I can’t comment on aftercare
October 15, 2025
Reply from Save On Life
Dear Lesley, Thank you for your feedback. We’re glad you found the sign-up process quick and clear, and we’ll be here to support you whenever you need us.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.