Saxen Ltd Reviews 

Giving good service is easy when nothing goes wrong. However when thing do go wrong, as they inevitably will, great Companies are sorted from the also-rans.
Thanks to Chris Arkley - Saxen is a great company!

The order was dealt with efficiently and despatched promptly.
Delivery was excellent with the driver making contact in advance and delivering at the time stated.
The quality of the furniture is good considering the price paid.

A French Gardens traditional office desk was delivered shortly before Xmas as a present. Packaging was examined at the time for signs of any damage - none was visible. The unit was then stored carefully still packed for protection.
Only after packaging was removed was the damage to one corner of the desk top apparent. A free replacement top was initially refused by the supplier under the 7day limit for complaints. After further e-mail exchange I was delighted that Saxen rapidly instituted a management review and reversed their original decision and offered a free replacement desk top which is now on its way.
I must compliment Saxen on maintaining good Customer relations

The reason I think Saxen is great is that they keep you informed at every step. My bookcases were ordered directly from Germany so there was a short delay and they kept me up to date as to exactly where they were and when they would be delivered - they were delivered on time! First rate service - so rare these days!!

I wanted a decent and comfortable computer chair with arms that were padded, most are not.
The one I chose fitted the bill perfectly., a Keno Fabric Manager Chair.
An easy to use web site with nice big pictures.

I am very happy with this desk. Great value for money, looks good and really easy to put together.

Found what I wanted on the webiste but wanted to speak to someone in person. They were polite, friendly and very helpful. Ordered the desk on the Wednesday and it was delivered the next day !! Absolutely brilliant service, could not fault them. And the desk is excellent, just what we wanted !

we were very pleased with the service and the product so simple to put together would use the company again

Ordered on website in afternoon. Quoted delivery of 1 to 2 working days on website. Got delivery the next afternoon. Other companies quoted delivery of same desk in 2 to 3 weeks.

We ordered a black ash bookcase which was delivered within a few days in excellent packaging. I phoned to try and get a specific delivery time on the day it was to be delivered and was very impressed by the response. The lady rang the courier to try and get a delivery time which would avoid school run and this was achieved. Thank you. My son says his bookcase is amazing.

The filing cabinet was delivered very speedily and was exactly as ordered and described. It is a very good quality product just as I had hoped it would be and I am very pleased with it.
My only criticism of the service was the complete absence of any communication from the seller. I ordered the product online out of office hours, but presumed that I would receive an e-mail confirmation of my order and notice of dispatch and expected delivery date. I received no communication whatsoever. However I was able to look at my account on the website and find that the item had been dispatched, but I think it would be more reassuring for customers to receive information by e-mail.
The only improvement to the service provided in my opinion would be a better communication system. I can't fault the product and speed of delivery - brilliant!

Good solid desk with a friendly and efficient service.

Very pleased with my purchase. The desk is very smart and well designed.

My only criticism is that the assembly instructions could be clearer. However, it was relatively easy to put together.

Excellent company to deal with. Were able to resolve difficulties with distributor. Delivery was make exactly when requested.

Product is unbelievably good and service is second to none.

The lady with whom I spoke when ordering my office bookcase was very helpful and patient as I was concerned about the colour/finish as I was trying to match it to some existing office furniture. After ordering over the telepone the email confirmations came through promptly and some 10 days later the manufacturer called to arrange a convenient delivery time. The icing on the cake was that the delivery driver arrived at the specified time (practically unheard of these days) carried the package indoors, offered to put the bookcase together (which I gratefully accepted!) and then took away all the packaging. I will definitely use this company again and have no hesitation in recommending them.

I am very pleased.Easy to order.Fast delivery.Everything you would expect from an online shop.

This is an excellent desk, which looks really smart and is very strong and sturdy. It is indeed easy to assemble - even I could do it, and I'm hopeless at anything DIY. I can thoroughly recommend this desk. It suits me perfectly

I needed a chair for my home office and had a look around on Google. After some reading of reviews and video reviews I set on getting second hand Herman Miller Aeron or Ergohuman.

Looked at prices of both and thought I might as well get a new chair, which would be the Ergohuman. Had a look on Google for prices and online outlets and most of them were out of stock or 10-15 day lead time. Then I found Saxen Home Office Solutions.

I asked about stock on chair and Saturday delivery (to which other outlets never offered) and with 2 hours had reply back saying that chair was not in stock but they had other one (same but with head rest) was in stock and they could deliver on Saturday as requested.

I ordered an Ergohuman Ergonomic Mesh Office Chair on Wednesday and on Saturday at 7:30am (thanks DPD for early morning knock!!! ), the chair was delivered.

No problems setting up the chair and no problems yet with the chair, I hope if I do have problem there custom service will be helpful.

As for the chair it’s very comfy and supportive. If any want to invest in a good chair get an Ergohuman Ergonomic Mesh.

Excellent website with clear indication of the final cost right from the start, no adding vat and adding p&p at the end. Desk looks great easy to assemble and although available elsewhere glad I bought from Saxen as arrived within 2 days of purchase.

easy to assemble, good quality, excellent value.