State Bank of India Reviews 

If there were an award for the worst banking experience, SBI would easily win it in 2025. The online login process has become even more cumbersome due to new RBI regulations. It's exhausting to repeatedly enter OTPs for every action, and the password management system is utterly frustrating.

Changing a password is a nightmare: after resetting it, I’m told the new password is invalid. When I attempt to reuse the same password, I’m informed that reusing passwords isn’t allowed. The inconsistency is baffling and incredibly frustrating.

Reaching out to the SBI call center isn’t much help either—they just provide the standard script: "Clear your cookies, clear your cache, or even format your system." Instead of offering meaningful solutions, they offload the problem back to the user.

Overall, SBI's banking platform is unnecessarily complicated and far from user-friendly. Improvements are urgently needed to make online banking less of a chore for customers

Very pathetic service is provided by SBI....when we try calling customer care...while discussing the problem they directly disconnect the call..and even after calling back ..they don't receive call....seriously fed up of this bank and their employees ...they only how to deduct the amount from account...I want my refund...don't know why they are charging me....

This bank is very bed its work is also very bad and its serivce is also not good if we call up in this bank they say that if we can not do this then no one should open an account in this bank .

Always server down, and if we visit no staff smoothly. Regularly change managers in Kadabagere cross magadi road Bangalore branch. No staff are serious on work. If we try to lodge complaint no one receive the call promptly.
Really the way of working in SBI is ridiculous.

A moron mistakenly used my email. Now I keep receiving news of a stranger's transactions from a bank I've never heard of. I've contacted them about this matter, they didn't even care. They did nothing about it. Never used this bank yet I already hate it. Not that big of a deal, but it's still annoying.

Very good experience with SBI. We have our account with SBI and we are very happy with there services. The staff is very helpful especially Mr. Johnny. He always ready to help whenever you go to the branch. He is a very helpful and lovely human being. He is the backbone of the Southall branch. Highly recommended.

Very Bad experience :
1) Service is very poor
2) printing Machine is not working yearly once or twice
3) Lots of my family and friends Bank account is going to hacked and Moeny is gone
4) When any one going update his/her Phone no. How hacker known this update no. , so it's means bank server is not safe.
5) very soon close my account from SBI

State bank of India waits for there customer trust and if they see the customer may not be able to identify their scam they suddenly do unauthorized transaction in customer's Account, they deduct the money from the bank without any acknowledgement . they do not provide a bank statement offline more then one month. If they do so once can cacht their scam. I was a customer of SBI Bank Chembur Branch, An Amount of Rs. 1000/- got deducted from my bank without my knowledge. I suggest every customer of SBI to be careful and if you do not make any transaction for the whole month also then also go and check your balance because these fraud people and deduct the money without any SMS on phone.
I have raised the complain in Cyber Crime against SBI Bank and also raise a written complain to SBI bank with the complain number of Cyber Crime. No one is available to resolve the issue. Be careful, the cyber crime is already busy to resolve the cases of amount more then 10-20 Lakhs Rupees and above. No government or bank will take your case seriously because these sbi bank do deduct small amount like Rs. 1000/- ,
I am the victim of such fraud people suggest you do never trust SBI Bank. SBI means not "State Bank of India" SBI means "Scammer Bank of India".
Secure your Hard Earn money by keeping it away from SBI Bank (Scammer Bank of India).

Such a ridiculous service of this bank at any branch !!! Such a ridiculous and disappointed service. Whenever we visit their machine is always down!! Not at all fast service. All employees are also useless & never try to help anybody with anything.

Today I visited SBI bank in East Ham London E13.
I was served and helped by a wonderful.helpful and patient lady called Anu Astha.
I thank her and wish her All the Very Best.
I give her 10 out of 10 for her help and advice!

I strongly advise against investing in FCNR (B) accounts with SBI India. You will find it difficult, if not impossible to recover your money. They ignore RBI rules and regulation and ignore account holders' instructions.

For example, SBI UK advises customers to contact SBI India when things go wrong. Meanwhile SBI India does not respond to queries and is silent. So customers are left in limbo. It's an irresponsible, NASTY Bank and should not be allowed to sell FCNR (B) accounts to Customers.

SBI boasts of being a global bank but this is eyewash. It use their branding to get more customers but when customers try to recover their money, SBI ignores these requests. SBI India and SBI UK brings a bad name to India.

Worst customer care service no response from last 20 days about additional charges

Karawal Nagar branch north east delhi -110094 worst experience in SBI there are all the customers gather and manager not available at time the moment

Worst banking big loot cash deposit 2000 in CDM CHARGES 80 RS BY SBI...WITHDRAWAL CHARGES Service is very bad...complete fail bank

I am extremely disappointed with my experience at SBI, Wakad branch. Some staff members were unhelpful and even unprofessional. For instance, a staff member named Pallavi openly instructed another employee not to assist me, which was disrespectful and disheartening. Additionally, the process at the branch is painfully slow, and every small change requires filling out additional forms, which feels excessive and inconvenient.
Despite providing all necessary documents and information, my internet banking setup is still incomplete, leaving my funds inaccessible now that I’m outside the country. I deeply regret opening my account here, as their outdated processes and lack of efficiency have created unnecessary obstacles.
I hope SBI considers updating their procedures and improving customer service to make banking smoother and more accessible for clients, especially those who may need remote assistance.

This is the worst Bank in India. The branch at Shivam Road in Hyderabad has managers who are the worst i have seen. They made it almost impossible to transfer my money from their Bank.

If you want to be safe, don't deposit your money in State Bank of India. There are better banks in India. State Bank of India needs to be closed

Worst banking service in india. CUSTOMER SERVICE PERSON NAME PRIYANKA DOES NOT EVEM KNOW BRANCHES OF SBI
FOR OPENING ACCOUNT.VERY BAD SERVICE.

I am a NRI customer of your Branch Nellimood IFSC.70544, I recently visited the branch and was quite disappointed with my experience.

First and foremost, the premises were poorly maintained. The waiting area was cramped and cluttered, making it uncomfortable to sit while waiting for service. The cleanliness of the space left much to be desired, which is not what one would expect from a reputable bank.

Additionally, the atmosphere felt chaotic and uninviting. I noticed a lack of clear signage, which added to the confusion and frustration.

Overall, I hope that improvements can be made to create a more welcoming and efficient environment for customers. A positive atmosphere is crucial for any banking experience, and sadly, this branch fell short. At least they can fit an air conditioner in the premises. There is no Parking facilities in front of the Branch. Kindly sort out the problems at the earliest and keep the credibility of the Bank.

They don't deserve any star reviews. There severe is always down