A very good experience all round … easy to use web site … good communications and updates (due to weather conditions). The mobile scaffold (LEWIS 250 Tower -1.8m x Single Width x 10.2m Platform... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We are a Vintage Bus group who Paint buses as well as restoring the bodywork. We have bought two Scaffold Towers and two podium steps from Lewis Scaffold Towers, in recent years. The product i... See more
Company replied
The delivery was scheduled for a convenient time. All the tower bits as described. I haven't tried to erect it yet, however I see the tower is a professional one, as those I've been using at work for... See more
Company replied
Lewis Access are a great company to work with. I recently ordered a tower and realised I had selected the wrong size, which meant I needed to order additional parts. Their team was extremely help... See more
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Company details
Written by the company
We are family-owned and operated business based in London, specialising in the manufacturing of high-quality access towers and ladders. Proudly made in the UK, our products are built with precision and durability in mind. We deliver across the country using our own fleet of lorries, ensuring your order arrives safely! With a commitment to exceptional customer service, we are dedicated to providing reliable, British-made solutions that you can trust.
The Best Quality
Written by the company
- for the best prices!
- we never let you down
Our shipping promise
We deliver all our equipment ourselves
Service 100% Guaranteed, we do not use couriers, we deliver ourselves on our own lorries with our own drivers!!
Contact info
Units 1 & 2 Bellingham Trading Estate, SE6 3BX, London, United Kingdom
- 0800 043 2222
- info@scaffold-tower.co.uk
- www.scaffold-tower.co.uk
4.8
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 25% of negative reviews
Typically replies within 1 month
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Fantastic Customer Service Skills
I always have a fantastic experience with this company while purchasing ladders and scaffolding. From the moment I reached out, their customer service was great. They were friendly and genuinely helpful, which made all the difference. The delivery was impressively quick, arriving right when they said it would.
Communication throughout the process was excellent as well; I always felt informed and taken care of. Not to mention, their prices offer great value for money, which puts them at the top of my list. We only buy our ladders and scaffolding from them. Highly recommend!
June 10, 2025
Unprompted review
Reply from LEWIS Access
Thank you so much for your kind words and review. We're absolutely delighted to hear that you've consistently had a fantastic experience with us.
Providing helpful, friendly service and reliable communication is something we take great pride in, so it’s truly rewarding to know it’s made a difference for you. We’re also pleased that you find our products to be great value for money, that means a lot to us. If there’s ever anything we can do to help, please don’t hesitate to reach out.
Lewis Access Ladders
product was high quality and delivered within 24 hours
June 3, 2025
Unprompted review
Reply from LEWIS Access
Thank you Pete for your feedback!
Reply from LEWIS Access
Thank you Duncan for your feedback we appreciate it!
This is the 2nd mini scaffold tower…
This is the 2nd mini scaffold tower I’ve had from Lewis, they are brilliant! Fast delivery and no issues with what’s been delivered.
Would recommend them.
May 14, 2025
Reply from LEWIS Access
Thank you so much for your continued support! We're thrilled to hear you're happy with your second mini scaffold tower and our service. Great to know everything arrived smoothly. We really appreciate the recommendation.
Helpful and easy to navigate
Helpful and easy to navigate website. Really easy to order with fast delivery.
Items were missing from the order but were sent out with us within a couple of days of making contact.
May 14, 2025
Reply from LEWIS Access
Thank you for your feedback! We're glad you found the website easy to use and appreciated the fast delivery. Apologies again for the missing items, but we're happy we could resolve it quickly for you. Thanks for your understanding and support!
Quick delivery and quality product
May 14, 2025
Reply from LEWIS Access
Thank you Brandon! We're glad to hear you were happy with the quick delivery and the quality of the product. We appreciate your support.
Well pleased
Well pleased, we purchased a good product(6.2 Tower) at a reasonable price and easy to get in contact with customer services if needed
June 5, 2025
Unprompted review
Reply from LEWIS Access
Thank you so much for your feedback! We're thrilled to hear that you're pleased with your 6.2 Tower and found it to be a great value. It's also wonderful to know that our customer service team was easy to reach.
Excellent service
Excellent service, really helpful. The tower we ordered was great quality at a reasonable price.
May 8, 2025
Reply from LEWIS Access
Thank you for your feedback! Glad you are satisfied with our customer service and equipment.
Reply from LEWIS Access
Thank you Nick!
Great communication
Great communication. They made sure the tower arrived on time. The product was as described.
May 7, 2025
Reply from LEWIS Access
Thank you Lee for your feedback, we really appreciate it!
They were extremely helpful over the…
They were extremely helpful over the phone to make sure that I ordered what I needed before I ordered the scaffolding online. Great communication on when the scaffold would be delivered.
May 6, 2025
Reply from LEWIS Access
Thank you for your feedback, We’re really pleased to hear that our team was able to help you over the phone and ensure you got exactly what you needed before placing your order. Clear communication is something we pride ourselves on, so it’s great to know that the delivery updates met your expectations as well.
Great product
Great product, delivery was a bit slow but they kept me informed of the delays and delivery was conducted by their own team so it’s understandable.
Delivery itself was spot on, the driver unloaded and counted out all of the items. Awesome tower and the carrier is very handy.
May 6, 2025
Reply from LEWIS Access
Thank you so much for your feedback!
We're really glad to hear that you're happy with the product and that the delivery, despite the slight delay, met your expectations. We truly appreciate your understanding and patience throughout the process. It’s great to know that our team kept you informed and that the driver ensured everything was delivered accurately and with care.
Straightforward purchase and delivered…
Straightforward purchase and delivered as agreed. Driver communication was excellent on delivery day. Would purchase from Lewis Access again.
May 6, 2025
Reply from LEWIS Access
Thank you for your feedback, we appreciate it!
The delivery took a little longer than…
The delivery took a little longer than we thought but you did keep us updated regarding the delivery time
May 1, 2025
Reply from LEWIS Access
Thank you for your kind feedback! We're so glad to hear you were happy with our customer service, it truly means a lot to us. We do apologize for the slight delay in your delivery and appreciate your patience and understanding.
Excellent product
Very good quality, at a very reasonable price, nice and lightweight.
I would definitely recommend buying one of these rather than hiring one as it will pay for itself in no time
April 28, 2025
Reply from LEWIS Access
Thank you so much for your review Darren! We're really glad to hear that you’re satisfied with your experience with us. Your feedback means a lot, and it’s always great to know we’re delivering the level of service our customers deserve.
Smooth process with the order
Smooth process with the order, great communication throughout and very good with delivery, nice to have one that’s actually on time and know exactly where my order was
April 28, 2025
Reply from LEWIS Access
Thank you for your kind review Oakley! We're so glad to hear you're happy with our customer service, we truly do our best to make every experience a positive one.
Brilliant service
Brilliant service. Communication was great. Product arrived quickly and was great quality
April 29, 2025
Reply from LEWIS Access
Thanks so much for your review Darren! We're really happy to hear you had a great experience, glad we could meet your expectations.
really good product delivered in time…
really good product delivered in time at a reasonable price
May 20, 2025
Unprompted review
Reply from LEWIS Access
Thank you for taking the time to share your feedback with us. We truly appreciate hearing from our customers.
Reply from LEWIS Access
thank you!
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