A very good experience all round … easy to use web site … good communications and updates (due to weather conditions). The mobile scaffold (LEWIS 250 Tower -1.8m x Single Width x 10.2m Platform... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We are a Vintage Bus group who Paint buses as well as restoring the bodywork. We have bought two Scaffold Towers and two podium steps from Lewis Scaffold Towers, in recent years. The product i... See more
Company replied
The delivery was scheduled for a convenient time. All the tower bits as described. I haven't tried to erect it yet, however I see the tower is a professional one, as those I've been using at work for... See more
Company replied
Lewis Access are a great company to work with. I recently ordered a tower and realised I had selected the wrong size, which meant I needed to order additional parts. Their team was extremely help... See more
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Company details
Written by the company
We are family-owned and operated business based in London, specialising in the manufacturing of high-quality access towers and ladders. Proudly made in the UK, our products are built with precision and durability in mind. We deliver across the country using our own fleet of lorries, ensuring your order arrives safely! With a commitment to exceptional customer service, we are dedicated to providing reliable, British-made solutions that you can trust.
The Best Quality
Written by the company
- for the best prices!
- we never let you down
Our shipping promise
We deliver all our equipment ourselves
Service 100% Guaranteed, we do not use couriers, we deliver ourselves on our own lorries with our own drivers!!
Contact info
Units 1 & 2 Bellingham Trading Estate, SE6 3BX, London, United Kingdom
- 0800 043 2222
- info@scaffold-tower.co.uk
- www.scaffold-tower.co.uk
4.8
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 40% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Scaffold tower
From purchasing the tower to delivery seamless brilliant very nice equipment recommend this company highly
April 6, 2026
Unprompted review
Reply from LEWIS Access
We're happy to hear that your experience, from purchasing to delivery, was seamless. We appreciate your recommendation and positive feedback on our equipment.
Good service after initial order confirmation
I had to email to get an initial update on my order which should have been sent to me vs chasing, but after that service and delivery was good
March 27, 2026
Unprompted review
Reply from LEWIS Access
We appreciate your feedback and are sorry our initial communication fell short. We're happy the service and delivery met your expectations afterward.
Scaffold order
very easy from order to delivery service was first class
April 15, 2026
Unprompted review
Reply from LEWIS Access
We're glad you found ordering and delivery easy and first class. Thank you for your positive feedback; we appreciate it.
Great product, great service, can't ask for more!
Great product, great service, can't ask for more.
I ordered from Lewis because I prefer to order direct from the manufacturer and really appreciated the service and ability to buy spares.
Delivery was great, they communicated well when there was an issue and still delivered on time!
Highly recommended
April 8, 2026
Unprompted review
Reply from LEWIS Access
We're happy to hear that you had a great experience with our product and service! We appreciate you choosing to order directly from us and are glad our communication and delivery met your expectations. Thank you for the recommendation!
Awesome service
Awesome service, awesome product.
The staff were incredibly friendly and helpful.
Strongly recommended.
March 25, 2026
Unprompted review
Reply from LEWIS Access
We're happy to hear that you enjoyed our service and product! We appreciate your kind words about our team and your recommendation.
Reply from LEWIS Access
We're happy to hear that you had a great experience with our quick delivery and responsiveness. Thank you for your positive feedback!
Great service
Dealt with Chloe, Quick and easy to order.
We will continue to use them.
March 18, 2026
Unprompted review
Reply from LEWIS Access
We're happy to hear that your order experience was quick and easy. Thank you for your continued business; we appreciate it very much!
Horizontal and vertical poles
Ordered at 1000hrs picked up at 1130 very impressed.
March 24, 2026
Unprompted review
Reply from LEWIS Access
We're happy to hear that you were impressed with our prompt service. Thank you for your positive feedback; we appreciate it.
Superb all round business
A fantastic company with customer service to match the quality of goods. Would 100% recommend and will be using more in the future.
March 20, 2026
Unprompted review
Reply from LEWIS Access
We're happy to hear that you had a fantastic experience with us! It's great to know our customer service met your expectations. We appreciate your recommendation!
Communication was excellent
Communication was excellent, delivery was as specified driver was professional and helpful in unloading and checking off items ensuring all parts required were in our possession
March 18, 2026
Unprompted review
Reply from LEWIS Access
We're happy to hear that our communication and delivery met your expectations. We appreciate your positive feedback regarding our driver's professionalism and helpfulness in ensuring you received all necessary parts.
Driver was very helpful
Driver was very helpful, got the items to where they needed to be.
He was pleasant and acted professional.
March 16, 2026
Unprompted review
Reply from LEWIS Access
We're happy to hear that our driver was helpful and professional. Thank you for your positive feedback; we appreciate you taking the time to share.
Good service
Easy to place order, helpful telephone service, quick collection available with help loading.
March 18, 2026
Unprompted review
Reply from LEWIS Access
We're happy to hear that you found our order process easy, our telephone service helpful, and our collection quick with loading assistance. Thank you!
Everybody we encountered were very…
Everybody we encountered were very helpful. We were kept up-to-date with the progress of our order and delivery information. The driver contacted us on the morning of delivery to let us know the time he was due. All in all, great service and communication.
March 17, 2026
Unprompted review
Reply from LEWIS Access
We're happy to hear that everyone was helpful and that you were well-informed about your order's progress. It's great to know the delivery updates and communication met your expectations. Thank you for your positive feedback!
Easy company to buy from
My experience with Lewis access has been good. The quality of the product is good, and the whole customer service has been good. I was unable to be home when the delivery arrived, but the driver unloaded the scaffold on his own, and stacked (as requested) in my safe place, I couldn't be happier.
March 17, 2026
Unprompted review
Reply from LEWIS Access
We're happy to hear that you had a positive experience with our product quality and customer service. We appreciate you acknowledging the driver's extra effort to accommodate your delivery request. Thank you for your feedback.
Really good quality scaffold tower at a…
Really good quality scaffold tower at a very reasonable price. Customer service is excellent. I would highly recommend Lewis Access.
March 16, 2026
Unprompted review
Reply from LEWIS Access
We're happy to hear that you found our scaffold tower to be of good quality and reasonably priced. We appreciate your kind words regarding our customer service and your recommendation!
Great service and quality equipment.
Very happy with my purchase from LEWIS Access. The whole process was straightforward, from ordering to delivery. The equipment arrived on time and was exactly as described. Communication was clear and professional throughout. It’s good to deal with a company that delivers what they promise. Would happily use them again.
March 13, 2026
Unprompted review
Reply from LEWIS Access
We're happy to hear that you had a straightforward experience with us, from ordering to delivery. It's great to know the equipment arrived on time and as described. We appreciate your positive feedback and would gladly assist you again in the future.
Communication and service couldn’t be…
Communication and service couldn’t be better! Extremely quick turn around, Every time I rang it was picked up after one ring! With any questions answered professionally, would recommend!
March 18, 2026
Unprompted review
Reply from LEWIS Access
We're happy to hear that our communication and service met your expectations! It's great to know our team professionally answered your questions and provided a quick turnaround. Thanks for recommending us!
Well made and brilliant customer care.
March 10, 2026
Unprompted review
Reply from LEWIS Access
We appreciate your feedback and are so glad you had a great experience with our customer care and product quality.
Excellent service
Excellent service
Needed to order spare parts for our towers and wasn't sure which bits
Had a chat with Chloe and the Mo and they told me exactly what i needed to order and it was ready the next day
March 13, 2026
Unprompted review
Reply from LEWIS Access
We're happy to hear that we could assist you in identifying the correct spare parts for your towers. We appreciate your positive feedback and are glad the order was promptly ready.
Great customer service
Great customer service, with swift delivery and a great product. Cant ask for more
February 16, 2026
Unprompted review
Reply from LEWIS Access
We're happy to hear that you had a great experience with our customer service and product! Thank you for your positive feedback and time.
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