Scancom Reviews 548

After initial issues with the delivery company recording that it hadn't received the item, of which i am not sure where the process fell down, the support team refunded the delivery fees and the product was delivered to the new timescales that they had advised on time.

While unfortunate this wouldn't stop me from recommending Scancom to others or using again myself.

Overall despite the hiccup I am happy with the purchase and the support received and especially the value for money.

Great price and reception

Fast delivery, sim was a good price for data allowance ,and thus far the service has been strong and rock solid.

Excellent experience, good choice and cheaper than elsewhere - would recommend 👍

Quick next day delivery and everything works fine. Just plug and play for the sim activation of the data plan 👏🏾👏🏾👏🏾

Easy ordering. Great value. Fast delivery.

Great value for money, did i 'need' it? Probably not but good to have. One concerning issue I had after inserting SIM, I started receiving messages from someone chasing an unpaid debt! Thankfully it stopped after a few days!

(EDIT: That Scancom actually reply quickly and in context to their reviews demonstrates that they care about their business and customers. Thank you!)

Next business day delivery delay. (Friday order arrived next Wed).

Excellent service fast dispatch

Excellent service. Speedy delivery.

Options given and prices for each one offered great value for money.

got good and consistant speeds .400 mbps downloads over 100 mbps up

Product turned up on a 1st class courier ( DPD) product does all that was promised

Scancom sold me an "unlimited" data plan, which turned out to be capped. I hit the 1000GB limit by 22/12, after which the service effectively stopped. Because their support wasn't available during the holidays, I was left without internet for the entire Christmas period, nearly two weeks.

Their support team is reasonably responsive, which is why I'm giving two stars instead of one. However, the actual problem-solving is poor. Most of the time I had to repeat the same information multiple times before they finally understood what the issue was.

Was a quick delivery and at a great price would buy from this company again

Unfortunately a really unreliable company and SIM. Keeps stop working, I’ve been out of pocket and the customer service is rather slow. I wouldn’t go for this company, go for direct with the mobile companies.

SIM card price, data allowance and validity period were clear when ordering. SIM card arrived promptly and has worked without any problems. Scancom has been a good service for obtaining backup connectivity solutions for our small business.

No internet for over a week now with3 prepaid sim, contacted scancom support via email no reply

comes up with error message
invalid URL The requested URL "ttp://%5bNo%20Host%5d/SRVS/CGI-BIN/WEBISAPI.DLL?",
is invalid. Reference #9.61847b5c.1767255751.4927734e

googled problem and many other users have this problem

It all started with their black Friday deal on amazon. The Three data sim at 40% off. So you order one and with the help of amazon it's a failed delivery. This was plainly a phantom delivery from the start. Even today it's still listed on the amazon site as running late. Well if you don't send it out it can't be scanned back in. After a number of attempts to get what I paid for the amazon customer service told me to order a replacement and the price would be adjusted after delivery. As you can guess this never happened and I ended up paying full price. Then comes the slap in the face. This 5G data sim is not. It's only 4G no matter where in the country you use it. No doubt they will blame Three but it's them that are creating the listing on amazon with the 5G headline. Scancom? Sadly has been spelt wrong it's scamcon. The black Friday scam and the 5G con. Just liars and cheats.