Received my package yesterday but unfortunately one of my bottles had got damaged. Contacted them they were very helpful and are sending me a replacement. Order arrived so quickly and the added extras... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Love the new scents that have just arrived. Warm vanilla fig is to die for. Not tried the rest yet. Love that you get free clp labels for each fragrance too..postage Great, parcel arrived within days.... See more
Company replied
I love Scentify fragrance oil and so do all my customers. They say the fragrance just lasts and lasts. Had a slight hiccup with my last order but the the fault lied with Royal Mail and NOT Scentify.... See more
Company replied
I am very early on into my candlemaking journey, but this company were recommended to me because of the quality of their scent throws. The recommendation was spot-on and not only that I can get every... See more
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Company details
Written by the company
Scentify UK is a specialist supplier of fragrance oils for candle making, wax melts, home fragrance and cosmetic applications. Our range is built around consistent, high-performing scents that makers can rely on, whether you're testing small batches or scaling production. We also supply fragrance solutions for room sprays, reed diffusers and wider home scenting applications, giving you flexibility across your product range. Every fragrance is supported with clear technical documentation, including CLP, SDS and IFRA, so you can work with confidence and stay compliant. We offer a wide selection of trending, classic and exclusive scents, designed to perform well while remaining accessible for both new and experienced makers. Orders are dispatched quickly from the UK, with free CLP labels included to support your workflow. Scentify is built on clarity, reliability and ease of use - helping you create products your customers come back for.
Contact info
C4 Goldbank Business Park, Wilton Road, DN364AW, Humberston, United Kingdom
- 07760469101
- info@scentify.co.uk
- www.scentify.co.uk
4.4
Excellent
386 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 80% of negative reviews
Typically replies within 24 hours
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Excellent service
Excellent service, go above and beyond. looking forward to making many more purchases.
April 9, 2025
Reply from SCENTIFY UK
We're thrilled to hear you had an excellent experience with us. We look forward to serving you again in the future!
Disappointing order…
Not what I had expected smell wise and the scent isn’t that strong when being used. Really disappointed with what I ordered to be honest
March 24, 2025
Reply from SCENTIFY UK
Hi Natalie, we are sorry to hear this and surprised also as it's been a popular scent of ours for many years. Please reach out to us so we can assist further. Regards Scentify
Excellent Scents and Customer Service
September 27, 2024
Reply from SCENTIFY UK
Thank you so much for the wonderful review Jill, we very much appreciate hearing how happy you are with your scents :)
A gorgeous mold for wax melts
A gorgeous mold for wax melts,
It creates intricate and beautiful designs, adding an elegant touch to my creations.
August 21, 2024
Unprompted review
Reply from SCENTIFY UK
Thank you so much for the wonderful review Alice, we very much appreciate hearing how happy you are with your moulds :)
I paid 14.99 delivery at time of…hidden charges
I paid 14.99 delivery at time of purchase and my goods could not be delivered until I paid a further customs charge of 15 euro. Needless to say I won't be buying from your site again.
Very disappointed customer
Maggie
September 3, 2024
Reply from SCENTIFY UK
Hi Maggie, we are sorry to hear you are disappointed. The £14.99 we charged was for the delivery charge. However, the customs fees are set by your local government and not ourselves so they are not avoidable unfortunately.
Fantastic company
Fantastic company, excellent products, great
prices, received very quickly, ill definitely use again and would highly recommend 😊
September 2, 2024
Reply from SCENTIFY UK
Thank you so much for the wonderful review Tia, we very much appreciate hearing how happy you are with your products :)
Excellent
Ordered yet another few moulds- all moulds I have from Truly Personal are fantastic. Arrive promptly, well packaged & excellent quality. Certainly recommend.
July 26, 2024
Reply from SCENTIFY UK
Thank you so much for the wonderful review Carolyn, we very much appreciate hearing how happy you are with your moulds :)
Found the smells really strong & prompt….
Found the smells really strong & prompt delivery well done will be ordering again very soon thanks 🤩
August 6, 2024
Reply from SCENTIFY UK
Thank you so much for the wonderful review Norma, we very much appreciate hearing how happy you are with your new fragrances :)
Only just found you so do need some…
Only just found you so do need some time for getting to know each smell and deciding which ones I love.
However up to now I’ve been very happy with my purchase
June 3, 2024
Reply from SCENTIFY UK
Thank you so much for the wonderful review Cat, we very much appreciate hearing how happy you are with your new fragrances :)
Reply from SCENTIFY UK
Thank you so much for the wonderful review Lou, we very much appreciate hearing how happy you are with your new products :)
Their fragrance oils are so nice
Their fragrance oils are so nice, very true to likeness and the scent lasts ages. Absolutely fantastic service, delivery was really quick. I will be ordering again!!!!!!
April 5, 2024
Unprompted review
Reply from SCENTIFY UK
Thank you so much for the wonderful review Kiera, we very much appreciate hearing how happy you are with your new fragrances :)
Great quality moulds
Great quality moulds - first run of wax melts came out so well. Thank you.
March 25, 2024
Reply from SCENTIFY UK
Thank you so much for the wonderful review Tamsin, we very much appreciate hearing how happy you are with your moulds :)
Just started making wax melts
Just started making wax melts I needed something to take away smells as my husband has a medical condition with incontinence problems and constant infections
Been looking around for something that’s strong in smells and the fragrance, oil work well
March 27, 2024
Reply from SCENTIFY UK
Thank you so much for the wonderful review Karen, we very much appreciate hearing how happy you are with your new fragrances :)
Very happy
My first order & only a small one. Good choice of products, had what I needed & delivery was quick.
January 29, 2024
Reply from SCENTIFY UK
Thank you so much for the wonderful review Jane, we very much appreciate hearing how happy you are with your new products :)
Reply from SCENTIFY UK
Thank you so much for the wonderful review Isobella, we very much appreciate hearing how happy you are with your new products :)
Was leaking when arrived
January 8, 2024
Reply from SCENTIFY UK
Hi Leah, we are sorry to hear this and would love the chance to rectify the issue, please email us at contactus@trulypersonal so we can help further. Regards Team TP
Great service from this company
Great service from this company. Good range of products and good quality
January 3, 2024
Wax melt molds
I recently purchased wax melt molds. The quality of the products are excellent and the speed of the delivery from order to arriving was exceptional. I would highly recommend this company.
November 30, 2023
I loved the smells some beautiful…
I loved the smells some beautiful fragrances and the lemon and lavender for candles is outstanding will always buy my fragrances here from now on, thank you xx
November 1, 2023
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