SC Furniture Ltd Reviews 

300
•
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 67 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently describe the service as friendly, professional, and reliable throughout every single step of the purchase. People note that the ordering process is simple and communication remains clear from start to finish. Consumers are deeply impressed by the superb product quality, professional setup, and exceptionally fast delivery times. However, some customers also noted occasional problems like items arriving damaged or experiencing minor manufacturing defects. A few people were dissatisfied with extra delivery charges, packaging left outside, or slight color differences from the online photos.

What people talk about most

Product

Customers had positive experiences with product, expressing immense satisfaction with the high standard of... See more

Delivery service

People report positive experiences with delivery service, highlighting that orders arrive quickly and on... See more

Service

Consumers find service to be exceptionally positive, frequently praising the helpful and efficient staff... See more

Quality

Clients share positive opinions on quality, consistently highlighting that the furniture is exceptionally... See more

Staff

Reviewers mention positive feedback about staff, consistently describing team members as extremely helpful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

SC Furniture offered first class service. We purchased a grey leather sofa and chair through Amazon, which normally I would not purchase without seeing/checking in the flesh. SC Furniture informed us... See more

Company replied

Rated 5 out of 5 stars

Great communication by the salesman. Took my call, reassured me by taking measurements of the new corner sofa to ensure it would fit in my narrow door opening. Pleasant small company to work with an... See more

Company replied

Rated 5 out of 5 stars

Brilliant from ordering to delivery. Amazing quality and fabulous price! Can't rate this company enough. Had a leather sample first as was expecting thin leather..not at all, really great experience.... See more

Company replied

Rated 5 out of 5 stars

I buy most items on line but never on an item such as a leather suite and chairs without checking comfort etc. I must admit i did check the online reviews from other customers which gave me the... See more

Company replied


Company details

  1. Furniture Store
  2. also in
  3. Bed Shop
  4. Bedding Store
  5. Bedroom Furniture Store
  6. Carpet Store
  7. Living Room Furniture Store

Written by the company

Welcome to the online shop for SC Furniture, offering quality home furniture online or at our store in Kidderminster, near Worcester. You are sure to buy with confidence, we pride ourselves on price and more importantly quality. Our policy of offering and excellent choice of home furniture, value for money and customer service has given us a great reputation for sales and efficiency. We are also retailers of all household bedding that have been retailing bed linen across the country for nearly 20 years, we have our own family run business in Kidderminster where all our bed linen is hand made to order. We specialise in made to measure orders for Caravans, Motor Homes, Boats, Camper Vans, Trucks and all home bedding. Over the years we have been trading, we have built up a fantastic reputation for very competitive prices, service and more importantly quality! Feedback from our online buyers as well as our local customers in Kidderminster show us we are a company to trust.


Contact info

4.8

Excellent

TrustScore 5 out of 5

300 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(300)

68 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great team at SC Furniture

Great team at SC Furniture answered all our questions before we ordered, we even asked for a Fabric swatch.
The delivery team were great and delivered on the day we needed as well.
Very happy with our 2 and 3 seater Clifton Sofas

October 27, 2026
SC Furniture Ltd logo

Reply from SC Furniture Ltd

Thank you so much for your fantastic review!
We’re delighted to hear our team were able to answer all your questions and help with a fabric swatch before you placed your order.
It’s also wonderful to hear the delivery team were able to accommodate your preferred delivery date and that you’re so pleased with your new Clifton 2 and 3 seater sofas.
Thank you for choosing SC Furniture – we really appreciate your support and hope you enjoy your new sofas for many years to come!

Rated 5 out of 5 stars

SC Furniture is a company who…

SC Furniture for once is a company who cares, which in this day and age is rare, the purchase was easy, the product is of good quality, the delivery went so well, and communication faultless well worth a look,

October 21, 2026
Unprompted review
SC Furniture Ltd logo

Reply from SC Furniture Ltd

Thank you so much for your fantastic review!
We’re delighted to hear you had such a positive experience with SC Furniture, from the easy ordering process and excellent communication through to delivery.
As a family-run business, we genuinely care about our customers, so your kind words really do mean a lot to us. It’s also wonderful to hear you’re pleased with the quality of your furniture.
Thank you for recommending SC Furniture – we really appreciate your support!

Rated 5 out of 5 stars

The quality of sofas is of a high…

The quality of sofas is of a high standard, I have been recommending your company to all my friends; sadly, both sofas I ordered arrived damaged. However, your team took action the same day we reported the damage, they arranged repairs without delay and now I have got two beautiful sofas from you. Thank you very much for your highly professional approach, flexibility and, of course, for a beautiful furniture you make. 5 stars from me... :)

September 28, 2026
SC Furniture Ltd logo

Reply from SC Furniture Ltd

Thank you so much for your wonderful review and the 5 stars!
Firstly, we're very sorry that both sofas arrived damaged, but we're delighted our team was able to act quickly and arrange the necessary repairs.
It's lovely to hear you're now so pleased with your two beautiful sofas and the quality of our furniture. We always do our very best to put things right when something goes wrong, so your kind words about our customer service really mean a lot to us.
Thank you for recommending SC Furniture to your friends – we truly appreciate your understanding, patience and support!

Rated 5 out of 5 stars

Back in 2023 I bought 2x 2 sofas from…

Back in 2023 I bought 2x 2 sofas from SC Furniture, everything went perfect with the delivery and set up.
As you can see I also left a updated review back in May 2025 to once again let you know my 2 sofas were still in fantastic condition.
Now for a third update regarding the 2 sofas I bought from SC Furniture...................and once again they are still in perfect condition!!
The sofas have recliner pulls on all 4 sides and there still working a treat, not bad after 3 years of daily use.
As for the condition its still like brand new, no tears, no rips no nothing and it looks as good as the day I bought it.
I had every intention of replacing if wear and tear arrived but there's not one mark them and they still look brand new. I think these 2 sofas are the best buys I have ever done.
I just felt I had to give you a update and without doubt if I ever did need to buy again I would be straight back to you.(just hope you are still in business). Thanks ever so much

October 18, 2026
Unprompted review
SC Furniture Ltd logo

Reply from SC Furniture Ltd

Wow! Thank you so much for taking the time to update your review for the third time!
It really does mean a lot to us to hear that after three years of daily use, both your sofas are still looking as good as new and all four recliners are working perfectly.
As a family-run business, there's nothing more rewarding than hearing from customers who are still so happy with their furniture years down the line. It's lovely to know you consider them one of your best purchases!
And don't worry, we're still here and have every intention of being around for many more years to come!
Thank you again for your continued support and such wonderful feedback. We really do appreciate it!

Rated 5 out of 5 stars

Just love this seller

Just love this seller , He is very helpful and trustworthy, His all products are very high quality and will fulfill your dream . I have just bought 3-2-1 real leather sofas and we are very satisfied with the products .
Thanks Purnima

October 12, 2026
Unprompted review
SC Furniture Ltd logo

Reply from SC Furniture Ltd

Thank you so much for your wonderful review, Purnima!
We’re absolutely delighted to hear how happy you are with your new 3-2-1 genuine leather suite. It means so much to us to know you found our service helpful and trustworthy, and that you're pleased with the quality of your furniture.
Thank you for your kind words and for putting your trust in SC Furniture. We hope you enjoy your lovely new suite for many years to come!

Rated 5 out of 5 stars

Very helpful, good quality

They were very helpful when I was ordering the items and kept me informed about when they would be in for me to collect. Very good quality drawers which perfectly match the ones I bought from them a couple of years ago.

September 25, 2026
SC Furniture Ltd logo

Reply from SC Furniture Ltd

Thank you so much for your lovely review!We’re delighted to hear our team were helpful throughout your order and kept you informed about when your furniture would be ready for collection. It's also wonderful to hear that your new drawers are excellent quality and perfectly match the ones you purchased from us a couple of years ago. We really appreciate your continued support!

Rated 5 out of 5 stars

Friendly staff

Friendly staff. Very helpful, suite is lovely. Delivery staff were very respectful. Lovely experience. Thank you

October 8, 2026
Unprompted review
SC Furniture Ltd logo

Reply from SC Furniture Ltd

Thank you so much for your lovely review!
We’re delighted to hear you had such a positive experience with us and that you’re so pleased with your new suite. It’s wonderful to hear our team were friendly and helpful, and that the delivery staff were respectful and professional.
Thank you for choosing SC Furniture – we really appreciate your kind words and support!

Rated 5 out of 5 stars

It took a while for the furniture to…

It took a while for the furniture to arrive as it was made to order. But when it arrived it was better than expected. The quality is unsurpassed. It was worth the wait.
Thank you Sam.
Thank you SC Furniture.

September 10, 2026
Unprompted review
SC Furniture Ltd logo

Reply from SC Furniture Ltd

Thank you so much for your fantastic review!
We really appreciate your patience while your furniture was being made to order, and we’re delighted to hear that it exceeded your expectations and was worth the wait.
We’ll be sure to pass your lovely comments on to Sam. Thank you for choosing SC Furniture and for your kind words about the quality of your new furniture!

Rated 5 out of 5 stars

Great team

Great team , great service and great furniture, delivery was good , John at the office was extremely helpful and efficient! Would definitely use these again!!

September 19, 2026
SC Furniture Ltd logo

Reply from SC Furniture Ltd

Thank you so much for your fantastic review!
We’re delighted to hear you’re pleased with your furniture, the service and delivery. We’ll also make sure John sees your lovely comments – he’ll really appreciate them!
Thank you for choosing SC Furniture, and we look forward to helping you again in the future.

Rated 5 out of 5 stars

Great company to buy from

Excellent service . Had a problem with delivery ,after a phone call to them direct was all sorted out efficiently and very satisfied with the customer service .
The 3 piece suite is great quality and very comfortable and colour lovely.
Would highly recommend this company.

September 6, 2026
SC Furniture Ltd logo

Reply from SC Furniture Ltd

Thank you so much for your fantastic review!
We’re delighted to hear that our team was able to resolve the delivery issue quickly and efficiently, and that you were pleased with the customer service you received.
Most importantly, it’s wonderful to hear that you’re happy with the quality, comfort and colour of your new 3-piece suite.
Thank you for recommending SC Furniture – we really appreciate your support!

Rated 5 out of 5 stars

Really easy to use website

Really easy to use website
Excellent service when arranging delivery.
Great looking and quality stools

September 12, 2026
SC Furniture Ltd logo

Reply from SC Furniture Ltd

Thank you so much for your lovely review!
We’re delighted to hear you found our website easy to use, received excellent service arranging your delivery, and most importantly, that you’re pleased with the look and quality of your new stools.

Rated 5 out of 5 stars

Great company

First class service nothing too much trouble,staff are really friendly don't push you to purchase.Prices are excellent and quality is really good .Delivery team gave excellent service and really friendly and professional.I have bought from this company before and would definitely recommend this company 5*

September 18, 2026
Unprompted review
SC Furniture Ltd logo

Reply from SC Furniture Ltd

Thank you so much for your fantastic review and for choosing SC Furniture again!
We’re delighted to hear you found our team friendly and helpful, with no pressure to buy, and that you’re pleased with the quality and value of your furniture. It’s also wonderful to hear such great feedback about our delivery team.
Your continued custom and recommendation really mean a lot to us. Thank you for the 5 stars!

Rated 5 out of 5 stars

Excellent service kept informed all rhe…

Excellent service kept informed all rhe way. Item as ordered and delivered 3 days earlier than estimated.

September 9, 2026
Unprompted review
SC Furniture Ltd logo

Reply from SC Furniture Ltd

Thank you so much for your lovely review!
We’re delighted to hear you received excellent service, were kept informed throughout, and that your order arrived exactly as expected – even three days early!

Rated 5 out of 5 stars

First class

SC Furniture offered first class service. We purchased a grey leather sofa and chair through Amazon, which normally I would not purchase without seeing/checking in the flesh. SC Furniture informed us of every step of the order and delivery was sooner than expected. The delivery company contacted us with a date and approximate time and phoned when half hour away (very useful). I can say that we are very pleased with the service and also happy with the sofa and chair.

September 1, 2026
Unprompted review
SC Furniture Ltd logo

Reply from SC Furniture Ltd

Thank you so much for your fantastic review!
We understand that buying a sofa and chair online without seeing them in person can feel like a big decision, so we’re delighted to hear that you’re so pleased with both your furniture and the service you received.
It’s also great to hear that the delivery went smoothly, arrived sooner than expected and that you were kept well informed throughout.
Thank you for putting your trust in SC Furniture – we really appreciate your support!

Rated 5 out of 5 stars

Excellent service

Excellent service, communication was spot on and fast delivery too

August 23, 2026
SC Furniture Ltd logo

Reply from SC Furniture Ltd

Thank you so much for your lovely review!
We’re delighted to hear you received excellent service, great communication and fast delivery. We really appreciate your feedback and support

Rated 5 out of 5 stars

Amazing company and customer service

I had never ordered a suite online before and was quite apprehensive, but my experience with SC Furniture has been excellent from start to finish. I called the company with a few questions, and my call was answered promptly by a very helpful and professional female member of staff who took the time to address all my questions.

I placed my order over the phone without any issues, and the following day I received a text from the delivery company confirming that my suite would be delivered within four days.

Furdeco’s delivery team were equally impressive—professional, helpful, and communicative throughout the process.

Overall, the service I received was outstanding and truly reflects what good customer service should be. The suite itself is lovely, and I have had no issues at all. I would highly recommend SC Furniture and Furdeco, and I would not hesitate to use them again.

September 6, 2026
Unprompted review
SC Furniture Ltd logo

Reply from SC Furniture Ltd

Thank you so much for such a wonderful review!
We completely understand that ordering a suite online for the first time can feel a little daunting, so we’re delighted to hear that everything went smoothly from your initial phone call right through to delivery.
It’s lovely to hear you were happy with the help you received from our team, the service from Furdeco, and most importantly, your new suite.
Thank you for your recommendation and for putting your trust in SC Furniture. We really appreciate your support and would be delighted to help you again in the future!

Rated 5 out of 5 stars

Great service

Great service. Friendly, efficient and accommodating

August 17, 2026
SC Furniture Ltd logo

Reply from SC Furniture Ltd

Thank you for your lovely review!
We’re so pleased to hear you found our service friendly, efficient and accommodating. We really appreciate your kind words and your support!

Rated 5 out of 5 stars

Helpful staff choices limited because…

Helpful staff choices limited because website not updated had to order different one but was all sorted

August 7, 2026
SC Furniture Ltd logo

Reply from SC Furniture Ltd

We’re pleased to hear you found our team helpful, although we do apologise that your original choice was unavailable and the website had not been updated quickly enough.
We’re glad we were able to offer an alternative and get everything sorted for you. Thank you for your understanding

Rated 5 out of 5 stars

Brooklyn Sofa

Great communication by the salesman. Took my call, reassured me by taking measurements of the new corner sofa to ensure it would fit in my narrow door opening. Pleasant small company to work with and very reasonably priced apart from the delivery charge but then again it was a fair distance.
5 stars from me and I think the chap I dealt with was called John!

August 3, 2026
SC Furniture Ltd logo

Reply from SC Furniture Ltd

Thank you so much for your fantastic 5-star review!
We’re delighted to hear you had such a positive experience with us and that John was able to take the additional measurements and give you peace of mind that your new corner sofa would fit through your doorway.
We really appreciate your kind comments about our service and prices. We also appreciate your understanding regarding the delivery charge, particularly given the distance involved.
We hope you enjoy your new corner sofa for many years to come!

Rated 5 out of 5 stars

They was very nice an helpful would recommend them again

Thay was so helpful and brought the sofa up and fixed the legs so happy

August 3, 2026
SC Furniture Ltd logo

Reply from SC Furniture Ltd

Thank you so much for your lovely review!
We’re delighted to hear you’re happy with your new sofa and that the delivery team were helpful, brought it into your home and fitted the legs for you.
We hope you enjoy your new sofa for many years to come!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look