Scotlight Direct Reviews 176

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Excellent choice of products Very good quality Pleased with all items purchased Excellent customer service Would highly recommend

Rated 5 out of 5 stars

Lots of choice from this company's online catalogue, our ceiling and wall lights were delivered promptly, and when we found that two small parts were missing from the order, one phone call to Scotligh... See more

Rated 5 out of 5 stars

I cannot imagine better customer service. Everything is so professional, smooth and courteous. Purchases arrive promptly and beautifully and safely packed. Communication with this firm simply couldn’t... See more

Rated 5 out of 5 stars

Bought pair of touch lights from this company in February during lockdown. Prompt delivery. Unfortunately, towards end of April, one of the lights became faulty, no longer working to touch, but did... See more

Company details

  1. Lighting Store

Information provided by various external sources

Scotlight Direct offer a wide range of stylish designer lighting products including ceiling lights, bathroom lights, outdoor lighting, spotlights & wall lights


Contact info

4.9

Excellent

TrustScore 5 out of 5

176 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Fantastic service

Fantastic service, I love my chandelier, fantastic quality and price, will definitely shop here in the future.

Many thanks
Karen

April 2, 2020
Unprompted review
Rated 5 out of 5 stars

Problem resolved quickly and efficiently - Great customer service.

Ordered two bathroom lights from Scotlight Direct that were sold at a very competitive price. Unfortunately on inspection found one had a manufacturing defect, so contacted the S.D sales team who promptly liaised with their supplier for a replacement to be dispatched. Communication throughout the process was excellent and accepting things do go wrong fro time to time, it's a sign of a good company, when they can deal with problems so efficiently.
Based on my experience I would have no hesitation in recommending Scotlight Direct.

December 17, 2019
Unprompted review
Rated 5 out of 5 stars

Good service all round

Price matched a floorlamp for us with any quibble. Arrived two days earlier than expected as well. No hassle and a really nice floorlamp now lighting up our living room.

November 24, 2019
Unprompted review
Rated 5 out of 5 stars

Good product at competitive price.

Appeared competitively priced and communications on phone and by email (with James) very effective. Delivery came a couple of days later than expected for which they apologised, but still within 5 working days. Konstsmide seem robust products. Would certainly do business again.

September 6, 2019
Unprompted review
Rated 5 out of 5 stars

We ordered some light bulbs

We ordered some light bulbs. In transit one broke however the customer service were very quick in the replacement. Received it the next day

Easy company to deal with and good value for money

thank ou

August 30, 2019
Unprompted review
Rated 5 out of 5 stars

Great lights

Excellent service. Really helpful. Delighted with the lights I bought and the price was cheaper than other retailers

August 20, 2019
Unprompted review
Rated 4 out of 5 stars

The specification was incorrect

The specification was incorrect, but they corrected it after I queried it. I ordered Tuesday night and it was delivered 3 days later on the Friday, well packed.

August 18, 2019
Unprompted review
Rated 5 out of 5 stars

Great help and advice

Great help and advice by ‘phone. Pictures by email made it easy to choose a very elegant outside light to go on a small pillar.
It was delivered as promised and beautifully packed.

I am delighted how beautiful the light looks. Thank you.

August 2, 2019
Unprompted review

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