Excellent choice of products Very good quality Pleased with all items purchased Excellent customer service Would highly recommend
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Lots of choice from this company's online catalogue, our ceiling and wall lights were delivered promptly, and when we found that two small parts were missing from the order, one phone call to Scotligh... See more
I cannot imagine better customer service. Everything is so professional, smooth and courteous. Purchases arrive promptly and beautifully and safely packed. Communication with this firm simply couldn’t... See more
Bought pair of touch lights from this company in February during lockdown. Prompt delivery. Unfortunately, towards end of April, one of the lights became faulty, no longer working to touch, but did... See more
Company details
Information provided by various external sources
Scotlight Direct offer a wide range of stylish designer lighting products including ceiling lights, bathroom lights, outdoor lighting, spotlights & wall lights
Contact info
Rosslyn Street 161-167, KY1 3HT, Kirkcaldy, United Kingdom
- 01592747980
- sales@scotlightdirect.co.uk
- www.scotlightdirect.co.uk
4.9
Excellent
176 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Love it
Arrived on time, extremely well packed so it did not get damaged; also the lamp is amazing , it looks great in my living room
June 14, 2019
Unprompted review
Rapid response and delivery of goods as…
Rapid response and delivery of goods as ordered and carefully packed and protected.
June 7, 2019
Unprompted review
Scotlight Direct were very efficient…
Scotlight Direct were very efficient and the lights arrived quickly & well wrapped up.
I would say, though, that I had some difficulty putting up my David Hunt BE29 Bermuda 2 Light Wall Fittings as it has nowhere to contain the electrical junctions. This probably wouldn't matter if one had a plasterboard wall with a cavity behind but I have solid plaster-on-brick walls so I had to chisel out quite a hole in the plaster & brick to hide the connections in.
May 25, 2019
Unprompted review
Ordering was easy
Ordering was easy, delivery was speedy the Art Deco lamp was lovely.
May 24, 2019
Unprompted review
Dar Ceiling Light
Good quality lights at a competitive price coupled with prompt delivery.
May 18, 2019
Unprompted review
I’ve used this company for all my…
I’ve used this company for all my lighting needs and have never had a problem.
May 17, 2019
Unprompted review
Excellent as always.
May 15, 2019
Unprompted review
good communication
good communication
rapid dispatch
good packing
good service
May 13, 2019
Unprompted review
excellent products and first class service
James at Scotlight gave me outstanding service which together with an excellent product made the experience the best I have had for an online purchase. I recommend them without hesitation. Well done Scotlight Direct and thank you James.
May 13, 2019
Unprompted review
Good product and fast delivery as usual
May 6, 2019
Unprompted review
Great service
May 5, 2019
Unprompted review
I have dealt with Scotlight several…
I have dealt with Scotlight several times over a number of years. On occasions when I have had to call them, they have been very helpful. I have asked questions online and received a prompt honest response. The latest product I bought was delivered promptly and is excellent quality.
May 4, 2019
Unprompted review
Excellent customer service
Excellent customer service. Needed to return some items but this was dealt with quickly. Haven't seen light in situ as we're still building but it looks well made - as described.
May 4, 2019
Unprompted review
Products well wrapped and received…
Products well wrapped and received quickly. Very nice wall and spotlight so happy with purchase
May 3, 2019
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.