Scotlight Direct Reviews 

176
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Excellent choice of products Very good quality Pleased with all items purchased Excellent customer service Would highly recommend

Rated 5 out of 5 stars

Lots of choice from this company's online catalogue, our ceiling and wall lights were delivered promptly, and when we found that two small parts were missing from the order, one phone call to Scotligh... See more

Rated 5 out of 5 stars

I cannot imagine better customer service. Everything is so professional, smooth and courteous. Purchases arrive promptly and beautifully and safely packed. Communication with this firm simply couldn’t... See more

Rated 5 out of 5 stars

Bought pair of touch lights from this company in February during lockdown. Prompt delivery. Unfortunately, towards end of April, one of the lights became faulty, no longer working to touch, but did... See more

Company details

  1. Lighting Store

Information provided by various external sources

Scotlight Direct offer a wide range of stylish designer lighting products including ceiling lights, bathroom lights, outdoor lighting, spotlights & wall lights


Contact info

4.9

Excellent

TrustScore 5 out of 5

176 reviews

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4.9

All reviews

(176)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Unsurpassable Service

I cannot imagine better customer service. Everything is so professional, smooth and courteous. Purchases arrive promptly and beautifully and safely packed. Communication with this firm simply couldn’t be bettered. Nothing could be too much trouble. I am completely devoted to this company and, truly, would never purchase light fittings elsewhere.

April 26, 2019
Unprompted review
Rated 5 out of 5 stars

Light fittings

We shopped around for our lights & found scotlight direct beat any other. Fast delivery, and everything was packaged really well.We absolutely love the lights, they look fab in our lounge & dining rooms. would recommend Scotlight Direct, & would definitely use again.

April 19, 2019
Unprompted review
Rated 5 out of 5 stars

Everything which was ordered arrived…

Everything which was ordered arrived with no problems . I loved the lights ,however was disappointed when one of them was faulty. Rang Scotlight and informed them of the problem . They immediately were apologetic and are sending a replacement . I am hoping that they don't let me down. I would certainly recommend the choice of many beautiful lights and the service so far . !!

April 12, 2019
Unprompted review
Rated 5 out of 5 stars

Good quality lights at bargain prices

Ordered 3 pendant lights from Scot direct and got a bargain, saved £96 altogether. One of my local light shops were selling exactly the same lights for £101 each. Scotdirect were the cheapest on line and beat other quotes that I had been given. Spoke to a lovely man when I rang up who couldn't do enough for me, answered all of my questions. The lights were delivered within 2 days of ordering and very well packaged. I would definitely buy again from this company and if you want a good quality light at a bargain price then I would highly recommend Scotdirect 👍

April 11, 2019
Unprompted review
Rated 5 out of 5 stars

Beautiful light for my bedroom

Beautiful light for my bedroom. I had hunted around for months before i opted for this one. And best price too! I love it.

March 29, 2019
Unprompted review
Scotlight Direct logo

Reply from Scotlight Direct

Thank you very much for your review Izzy :) Hopefully see you again soon

Rated 4 out of 5 stars

Fairly satisfied but disappointed that…

Fairly satisfied but disappointed that the bulb was NOT included as stipulated on the website

March 29, 2019
Unprompted review
Scotlight Direct logo

Reply from Scotlight Direct

Dear Mrs Slater, I am very sorry regarding this we were unaware you did not receive the lamp bulb. These are being sent out in the post for you today. Thank you James

Rated 5 out of 5 stars

Good Customer Service

A glass shade on a light I ordered was damaged in transit. Scotlight apologised was were quick to send out a replacement shade. Good post sales service.

March 17, 2019
Unprompted review
Rated 5 out of 5 stars

1st class service

Excellent service from placing order to arrival of lamps. Packaging very secure, lamps arrived in perfect condition. Would thoroughly recommend Scotlight Direct.

March 9, 2019
Unprompted review

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