I had an emergency tooth removal here (I was in extreme pain) and the dental surgeon who saw me was outstanding. After local anaesthesia, I felt no pain and he removed my tooth quite fast. My recove... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
I had an emergency my tooth broke I did not know what to do… I got seen to say evening at around 9pm receptionist was great didn’t catch her name but she was tall had glasses very polite, registering... See more
Company replied
Scott Arms Dental Practice are 100% fantastic in every way, from reception staff, dental nurses and the dentists themselves, all are so kind, gentle and professional. I was seen as an emergency with... See more
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Booked appointment on Sunday morning via the website. Got a appointment for 11am, paid the deposit online. Went to the surgery, was greeted in a professional and a friendly manner. Filled in my d... See more
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4.7
Excellent
368 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
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See how their reviews and ratings are sourced, scored, and moderated.
Excellent service as usual
As per usual, on my 6th monthly check-up & hygiene treatment, the service and care is excellent from the team. Couldn't recommend it high enough for keeping my aging teeth in good condition.
March 19, 2025
Unprompted review
Reply from Scott Arms Dental Practice
Thank you, John, for sharing your recent feedback 😊
We’re really pleased to read that the service and care was excellent from the team!
Knowing that you’d highly recommend us to others, really does mean so much to us all.
See you again at your next appointment! 😊
Always excellent service and…
Always excellent service and communication from the team at Scott Arms with even routine mattes able to be dealt with at weekends.
March 16, 2025
Unprompted review
Reply from Scott Arms Dental Practice
Thank you for taking the time to write this lovely feedback, Peter.
We’re delighted to know that you feel the communication and service you receive is excellent, as that is exactly how we’d want you to feel.
We look forward taking care of you again at your next appointment.
Very professional
I hate the dentist & can sometimes feel anxious & nervous but the hygienist was very patient & understanding.
March 15, 2025
Unprompted review
Reply from Scott Arms Dental Practice
Thank you for this Kaye, we really appreciate you taking the time to share your recent feedback with us.
We totally understand that feeling anxious and nervous is very normal, so for you feel the way you did, is exactly how we’d want you to feel.
We’ll make sure your kind words are passed onto the hygienist who looked after you, as they’ll be thrilled to know this.
Thanks again and we will look to seeing you again at your next visit 😊
My Dentist Samson was absolutely…
My Dentist Samson was absolutely fantastic ! I had to have a tooth extraction and he was so professional, very calming, and he was very quick and ensured I was comfortable the whole time ! 10/10 - I will definitely be requesting him for all future appointments ! Please extend my thanks to him again :)
March 10, 2025
Unprompted review
Reply from Scott Arms Dental Practice
Thank you for taking the time to share your recent feedback. We’re thrilled to know that you had such a positive experience 😊
We’ve passed your lovely comments and thanks to Samson, he is delighted with what you’ve said and he is more than happy to continue looking after your dental needs in the future.
Thanks again, Courtney, it really does make a difference knowing our patients are happy and smiling 😊
Very polite and professional staff
Very polite and professional staff, and very professional treatment and a very polite Hygienist.
March 11, 2025
Unprompted review
Reply from Scott Arms Dental Practice
We’re delighted to hear that you were happy with your recent visit with us 😊
What you’ve said is something that we will look forward to sharing with the team and hygienist who looked after you.
We look forward to taking care of you again at your next appointment 😊
I had a great experience with my…
I had a great experience with my hygienist visit. The atmosphere was positive and reassuring, making me feel comfortable throughout. I received helpful advice on maintaining oral health, and the hygienist was very friendly and professional. Overall, a very pleasant and informative appointment.
March 8, 2025
Unprompted review
Reply from Scott Arms Dental Practice
Thank you so much for your lovely feedback 😊
What you’ve said really does mean a lot to us. For us to know that you felt a positive atmosphere, reassured, comfortable and well informed is wonderful, as this is exactly what we aim to achieve and want you to feel.
We’ll certainly pass this onto the rest of the team and hygienist who saw you, they’ll be delighted with this.
We look forward to taking care of you again in the future 😊
Excellent
Excellent, friendly and professional. The care taken by all staff is second to none. The dentist looking after me is absolutely brilliant and his patience, knowledge and care is just outstanding. Highly recommended. Thank you
March 7, 2025
Unprompted review
Reply from Scott Arms Dental Practice
We really appreciate you taking the time to share your recent feedback with us!
Your words really do mean so much to us all and we will be certainly sharing them with rest of the team.
We’re delighted to know you felt well informed and cared for, as that is exactly how we’d want all our patients to feel, so thank you for this 😊
We look forward to taking care of you again in the future.
Same day emergency appointment
Same day emergency appointment. Dentist was attentive and informative on my options. The care I was provided after going into shock on a very difficult extraction was outstanding. I was given plenty of time to recover even the receptionists were kind and caring making sure I was comfortable and felt stable enough to go home. I would give Scott's arms 11/10 and would recommend this practice to everyone.
March 6, 2025
Unprompted review
Reply from Scott Arms Dental Practice
Thank you so much Tracey for your wonderful feedback on your recent visit to us.
We’re so pleased that you felt comfortable and cared for, as that is exactly how we’d want you to feel 😊
We will make sure your kind words are passed onto the dentist and dental nurse who looked after you, as well as the reception team.
We really do appreciate you saying that you’d recommend us to others, this really does mean so much so us all 😊
Excellent Care
Always excellent, friendly quality care, service, support and advice
I never have any worries about visiting the dentist any more since joining the practice
March 5, 2025
Unprompted review
Reply from Scott Arms Dental Practice
Thank you, Sam, your kind words really do mean so much to us.
For us to know that you're no longer worried when visiting the dentist, since joining our practice, is the biggest compliment anyone could give to us 😊
We look forward to seeing you again at your next appointment.
I was in agony with my Gums
I was in agony with my Gums, called Scott Arms and they got me in as an emergency that night. The whole team were wonderful from start to finish and their prices were incredibly reasonable. I highly recommend this practice and am going back to speak to them about implants, l will also be signing my family up to this practice. Thank you all, especially Dr. Shyam Patel, l can now eat and sleep pain free.
March 3, 2025
Unprompted review
Reply from Scott Arms Dental Practice
What wonderful feedback, Nicky!
Thank you so much for this, everything you’ve said means a great deal to us all as a team.
Knowing that we were able to see you when you’re were in some discomfort, is something we’d certainly would want to do.
So, to also know that you’d recommend us others, return here yourself for treatment along with your family and that you’re now pain free, well…… it doesn’t get much better than that!
We all look forward to seeing you again and taking care your family 😊
Reply from Scott Arms Dental Practice
Thank you, Zahida for the 5* review of your recent visit with us!
The Best Practise in the midlands
Excellent staff who provide professional efficient service whilst maintaining a comfortable friendly atmosphere and always providing excellent advice for after care at home
February 24, 2025
Unprompted review
Reply from Scott Arms Dental Practice
Your kind words really do mean a great deal to us all, Costas, so thank you so much for taking the time to write this.
We’ll also look forward to sharing this with the rest of team, they’ll be delighted to know what you’ve said 😊
We all look forward to seeing you again!
Very good customer service and followup
Very good customer service and follow up, with professional dentists and great hours for those emergency problems.
February 15, 2025
Unprompted review
Reply from Scott Arms Dental Practice
Thank you so much for taking the time to write this 😊
We’re delighted that we could help you when you needed us out of hours and we will look forward to sharing your lovely comments with the team.
Excellent dental experience
Excellent experience with my dentist Dr Cotton and her team. First class treatment ,and treated with respect and kindness . The receptionist staff were all very welcoming and helpful on arrival.
February 20, 2025
Unprompted review
Reply from Scott Arms Dental Practice
This is lovely feedback, Sharon, thank you so much for taking time to write this.
We’ll certainly pass on your comments to Dr Dara Cotton and the team, they’ll really appreciate what you’ve said.
We look forward to seeing you again 😊
Carnt fault this dentist at all
Carnt fault this dentist at all, I looked at all reviews from local area and scot arms dental practice is on top and that's why i chose them. Quick online booking or just call and book. Iv always turned up on time and gone straight in which I love as no waiting to make my more anxious, every member of staff I have came across has been nice and pleasant towards me, and my dentist that guv is a top fella and gets work done quickly and efficiently without me been in any pain. Keep up good work guys.
February 21, 2025
Unprompted review
Reply from Scott Arms Dental Practice
Thank you for your loving feedback and comments, Martin.
Everything you’ve said really does mean so much to us all and we will certainly share this with the rest of team 😊
We look forward to taking care of you again!
Dr Curran Patel What a fantastic…
Dr Curran Patel What a fantastic dentist he is and very professional . A relaxed manner that put me at ease straight away. I can’t recommend his services enough especially to those people who are nervous seeing a dentist.
February 19, 2025
Unprompted review
Reply from Scott Arms Dental Practice
Thank you for taking the time to write this lovely feedback 😊
It really does mean so much to know that you felt relaxed and at ease, as that is exactly how we’d want you to feel.
We’ll certainly pass on what you’ve said to Curran, he will be delighted with what you’ve said!
If you ever need us again on the future, we’d be more than happy to look after you.
Fantastic service and professional
Here’s some feedback you can use or tweak:
“I received excellent service and was made to feel comfortable, even though I usually don’t like going to the dentist. Hygienist Zaynab was incredibly professional and reassuring throughout my visit. She gave me great advice and made the whole experience much easier. Highly recommend!”
February 19, 2025
Unprompted review
Reply from Scott Arms Dental Practice
Thank you so much for this, we really do appreciate it!
We totally understand that feeling apprehensive is very normal, so for you to have left feeling the way you did, really does mean so much to us as a team.
Zainab is delighted with what you’ve said and we look forward to seeing you again in the future 😊
Great Experience
I have a real phobia to the dentist and spent all day worrying about having my wisdom tooth out. I nervously sat in the chair and couldn't believe when the dentist showed me my tooth. I was totally and utterly amazed at the care and speed. I am still blown away now as I write this. I would absolutely give 100 stars for the optimal service I received at Scott Arms dental surgery. The staff were absolutely brilliant, from reception going in to going out. Highly recommend!
February 18, 2025
Unprompted review
Reply from Scott Arms Dental Practice
Thank you so much for taking the time to share your recent experience with us.
We understand that it is very normal to feel apprehensive, so to know that you were amazed by the treatment you received, really does mean a lot to us.
We’ll certainly pass on your comments to the team, they’ll be so pleased!
If you ever need us again, we’d be more than happy to look after 😊
Excellent Service
Tannay and Ruby were amazing. Such a brilliant team. Caring and thoughtful and made the experience a positive one. Most of all Tannay listened to my worries and was very professional.
The front of house team were very professional and kind. A very welcoming venue. Thank you !
February 15, 2025
Unprompted review
Reply from Scott Arms Dental Practice
Thank you so much for this wonderful feedback 😊
Knowing that you felt that your worries were listened to, really does mean a lot to us! as that is exactly how we’d want you to feel.
We’ll look forward sharing what you’ve said with Tanay, Ruby and the reception team, they’ll be delighted with what you’ve said.
Dr helayna sasha absolutely amazing…
Dr helayna sasha absolutely amazing dentist was so caring and gentle with a painful tooth extraction truly an amazing lady and dentist thank you
February 14, 2025
Unprompted review
Reply from Scott Arms Dental Practice
Thank you, David for taking the time to write this, we greatly appreciate your kind words.
Helayna will be so happy with what you’ve said 😊
If you ever need us again in the future, we’d be more than happy to look after you again.
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