Scott Findlay Reviews 

I had an excellent experience with Scott Findlay Plumbing & Heating and wouldn't hesitate to recommend them.

From the initial phone call, the customer service was excellent. The advisor clearly explained the pricing structure before I booked, which I really appreciated, and I found their rates to be very competitive compared with several other companies I contacted for quotes.

Although my issue wasn't urgent, they arranged for an engineer to attend the next day.

Engineer Jack Lumsden carried out the work and was professional, courteous, and knowledgeable throughout. He took the time to explain exactly what the issue was with the cold water storage tank and talked me through the solution in a way that was easy to understand.

What particularly impressed me was his attention to detail and pride in his work. Rather than simply replacing the faulty ballcock, he also fitted an isolation valve, explaining that it would make any future maintenance much easier and minimise disruption if work was ever needed again. It wasn't something he had to do, but it demonstrated real diligence and foresight. Everything was tested before he left, and he made sure the work area was left clean and tidy.

It's refreshing to deal with a company that is transparent about pricing, competitively priced, responsive, and delivers such a high standard of workmanship.

Thank you to Jack and the whole team. I'll certainly be using Scott Findlay Plumbing & Heating again and will happily recommend them to family and friends.

Perfect company always arrive on time quietly carry out the service excellent result

They contacted me to remind me my boiler was due a service. Arranged an engineer to call when it suited me and he arrived on time, carried out the work. Professional, courteous and respected my property. Excellent service once again.

Very helpful office staff. Appointment reminder and engineer arrived on tim e, wore overshoes and was polite and worked quickly and neatly.

Friendly, professional service. Very happy with the result.

Easy to get quote and book
Great communication and professional service
If only all trades operated like this

Good service, arrived punctually, fixed the problem quickly, and kept us informed.

Thanks very much for the annual service to our boiler. Your engineer carried it out very efficiently, and was very good at keeping us informed of what he was doing, and how long it would take. This was very much appreciated. We will certainly use the service again.

Wit

They arrived at specified times and the help and standard of work was wonderful

Excellent job - good engineer

Arrived at scheduled time with the required spare part which was quickly installed and tested. The plumber was professional and pleasant and ensured everything was functioning correctly before he left. Very efficient service.

Your guy Alan Eeles is a credit to Scott Findlay - he has visited us before and comes over really professional and friendly

Great job- removing gas fire and fireplace- bricking up wall and plastering - friendly and efficient

Very helpful and professional - job done quickly and efficiently

Quick, polite, effective - professional all the way - and a good price too!

On time, friendly, explained what was being done.

Quickly and confidently diagnosed the issue with thorough explanation of the problems and the fix. Repairs done in a timely manner and equally thorough in explaining the process and follow-up

I find Scott Findlay to be a friendly and reliable company. They are responsive by phone and email, considerate when in the house and very clear about costs when quoting for additional work.

Had a trusted plumber for many years who is no longer with us. Always a hard time trying to source a reliable replacement, but thankfully speaking to friends and neighbours, it was Scott Findlays name who was the one that many recommended.
I rang up, and from the first call to end of job, I was more than happy with their professionalism,courteous staff and standard of work.
Cant recall name of plumber who gave quotes, but Ryan did great job at finishing work.