Scottish Bamboo Reviews 

127
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Had a small issue with a delivery and contacted Scottish Bamboo, and the issue was dealt with politely and quickly. Plant healthy and would buy from again, Thank you.

Rated 5 out of 5 stars

Dispatched within the timeframe quoted and quick delivery. I was a bit concerned about ordering such large plants online but can’t fault the thought put into the packaging and clear instructions. Plan... See more

Rated 5 out of 5 stars

We ordered 4 fargesia rufa plants, which arrived by overnight delivery. The carrier was careful and courteous, and the plants were in very good condition, snugly packaged in a neat triangular box wh... See more

Rated 5 out of 5 stars

Very smooth and straightforward purchase - an extremely happy customer here. Plants arrived this morning (only 6 days from weekend order date), sturdily packaged & with very clear opening & care instr... See more

Company details

  1. Garden Center

Written by the company

Scottish Bamboo is based in Aberdeenshire Scotland and is a family run business established in 2008. Scottish Bamboo is Scotland's number 1 specialist supplier of over 50 varieties of hardy bamboo and deliver by mail order across the UK. Specialists in non-invasive clumping bamboo plants ideal for screening and hedging. Fargesia, Phyllostachys, Sasa, Thamnocalamus, Pleioblastus and Chusquea varieties available.


Contact info

4.9

Excellent

TrustScore 5 out of 5

127 reviews

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4.9

All reviews

(127)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First contact was by email for advice I…

First contact was by email for advice I received prompt response good advice and availability plus a telephone conversation with Kerri. Ordered 8 plants and they arrived promptly. Plants were of excellent quality, well watered and packed with clear instructions. From first contact to last I have been most impressed with their customer service and knowledge It has been a pleasure to do business with Scottish Bamboo and I thoroughly recommend them With special thanks to Kerri. James Thomson

May 3, 2022
Unprompted review
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Reply from Scottish Bamboo

James, thank you for taking the time to leave us such positive feedback. So happy to hear you're impressed with our bamboo and of course our service, it means a lot to hear this. Enjoy watching your new bamboo flourish, Kerri

Rated 5 out of 5 stars

Beautiful plants, great service!

Having just received my Fargesia Nitida 'Black Pearl' I can’t recommend this company enough. My bamboo is extremely healthy and much larger then expected. I’ll be back for more before long. Thanks for your great service.

April 27, 2022
Unprompted review
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Reply from Scottish Bamboo

Thank you for such lovely feedback, it means a lot to our small family business to hear back from our customers. The 'black pearl' is a beautiful bamboo, great choice. Regards, Kerri

Rated 5 out of 5 stars

Health plants and quick delivery

Very happy with my bamboo, the plant looks very healthy and arrived quickly. Loads of useful advice on their website aswell as a leaflet on delivery with lots of tips on how to look after your plant. Couldn't recommend this company enough! Thank you Scottish Bamboo.

April 22, 2022
Unprompted review
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Reply from Scottish Bamboo

Thanks for your lovely feedback! Enjoy watching your new bamboo grow!, Kind regards, Kerri

Rated 5 out of 5 stars

Very pleased with the quality of the…

Very pleased with the quality of the plants I received, and the guide to planting and care of bamboo is informative and useful.
The plants where well packed and delivery of my pre-order plants was quick, I line with times advertised. Scottish Bamboo offer a wide range of bamboo and I will use again form next project.

March 26, 2022
Unprompted review
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Reply from Scottish Bamboo

Thanks for your great feedback, means a lot to our family business to hear positive reviews from our customers. Enjoy watching your bamboo grow, kind regards, Kerri

Rated 5 out of 5 stars

Super company and plants

I have now had three bamboos from Scottish Bamboo and they have all arrived quickly, well packed to survive the journey and all are nice plants. It's really great that I'm down in Tunbridge Wells in Kent and I can buy from this nursery in the middle of Aberdeenshire - must be at least 600 miles away.

March 3, 2022
Unprompted review
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Reply from Scottish Bamboo

Thanks for your feedback and of course your repeat custom. Hope you are enjoying all your bamboo plants and they are settled in Tunbridge Wells... many miles away indeed! Kind regards, Kerri

Rated 5 out of 5 stars

Excellent

Excellent service throughout the whole process.

March 2, 2022
Unprompted review
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Reply from Scottish Bamboo

Thanks for your great feedback. Enjoy your bamboo! Regards, Kerri

Rated 5 out of 5 stars

Lovely, healthy plants and great service

I found this company online when searching for bamboo. Really good communication and excellent plants - would definitely recommend.

February 25, 2022
Unprompted review
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Reply from Scottish Bamboo

Thanks for your great feedback, hope your new bamboo plants are settling in! Regards, Kerri

Rated 5 out of 5 stars

I came across this local company while…

I came across this local company while searching online so happy I did.
The delivery well I ordered late Saturday received today Tuesday what more can I say. Communication also excellent.
I am very happy with the size and freshness of my eucalyptus.
Thank you Kerri for all your help and knowledge.

December 21, 2021
Unprompted review
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Reply from Scottish Bamboo

Thank you for your lovely review Joyce. I’m so glad you like the eucalyptus we sent, hopefully you’ll add some cuttings to many of your future floral arrangements 🌱
Thanks again for supporting my small business.
Kerri

Rated 5 out of 5 stars

First class plants and first class service

All present and correct! This is the first time I’ve ordered plants from Scottish Bamboo and I’m very happy with the quality of the plants and the service received. Scottish Bamboo even tell you how to open the box which is handy for an amateur like me! A first class service. I will use Scottish Bamboo against

November 11, 2021
Unprompted review
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Reply from Scottish Bamboo

Thank you for your lovely review and for supporting my small business. Enjoy watching your bamboo grow in 2022!

Rated 5 out of 5 stars

Recommended Very quick delivery and my bamboo was…

Very quick delivery and my bamboo was well packaged and arrived in excellent condition. I can recommend this company

November 9, 2021
Unprompted review
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Reply from Scottish Bamboo

Thank you for your great review, means a lot to our small family business 🏴󠁧󠁢󠁳󠁣󠁴󠁿🎋

Rated 3 out of 5 stars

Three for the vendors

Three for the vendors, minus two for the delivery. No contact was made prior to delivery despite having been told this would occur. What could have gone wrong?

October 22, 2021
Unprompted review
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Reply from Scottish Bamboo

Sorry that you didn’t receive notification of your delivery. An automatic courier notification should have been sent when we despatched along with an email from ourselves. (It may have ended in junk mail). Please accept our apologies for any inconvenience this may have caused. Kind regards, Kerri

Rated 5 out of 5 stars

I stumbled on this company via a fb…

I stumbled on this company via a fb tropical plants page, and since I have been watching Scottish Bamboo’s website for Fargesia Jiuzhaigou (red stemmed bamboo) to come in. And last week I placed my order, it arrived in mint condition and so well packed, also very clear emailed instructions from SB, even down to how to open the box etc 👏👏👏 I was very happy to support a Scottish company and I would definitely use this company again. Oh, and thanks for the Mini Mars Bar 👍 nice touch.

October 7, 2021
Unprompted review
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Reply from Scottish Bamboo

Thank you very much for your lovely review, it means a lot to our small family business. Enjoy watching your bamboo grow in 2022 🎋🎋

Rated 5 out of 5 stars

Thanks to all at Scottish Bamboo!

Thanks to all at Scottish Bamboo. Received 7 plants on the sunny Isle of Wight. Very well packaged so the plants arrived looking healthy and in fabulous condition. The enclosed instructions were helpful and the bamboo plants have been planted today! Thank you!

September 12, 2021
Unprompted review
Rated 5 out of 5 stars

Great company, fantastic plant

I found this site online quite by chance and decided to take a punt based on the reviews. The response from Scottish Bamboo about which would be the best bamboo for my needs, came quickly and with an obvious depth of knowledge. The excellent quality and good sized plant arrived within 5 days, beautifully packed. I shall definitely use Scottish Bamboo again and have no hesitation in recommending this company.

August 23, 2021
Unprompted review
Rated 5 out of 5 stars

Good choice for a specimen plant

First class. My plant arrived bang on time and well packaged. It appears in rude health with a strong root system. The rest is up to me and the cultural instructions were most welcome.

July 17, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service

I ordered 2 bamboo plants, the communication was excellent, and they arrived very quickly. I was prepared for delays but received them on the 3rd working day. I have no experience with bamboos, but the plants look healthy, so hopefully I will be able to keep them alive.
Packaging was great, and instructions very clear. Thank you for the excellent customer service.

July 7, 2021
Unprompted review
Rated 5 out of 5 stars

Well done Scottish Bamboo!

We received our order today 2 Fargesia Robusta Campbell and 1 Fargesia Nitida Black Pearl. They arrived in great condition and well done for the packaging! These are our first bamboos and looking forward to seeing them flourish. We are hoping to use Scottish Bamboo in the future,
Thank you.

June 23, 2021
Unprompted review
Rated 5 out of 5 stars

Great plants and great delivery

Dispatched within the timeframe quoted and quick delivery. I was a bit concerned about ordering such large plants online but can’t fault the thought put into the packaging and clear instructions. Plants came well watered despite the current weather and all 3 look good healthy specimens with strong root balls. Now planted and looking good. Would definitely recommend for your bamboo. Suspect I will be back for more.

June 17, 2021
Unprompted review
Rated 5 out of 5 stars

Black Pearl - great purchase

Ordered 12 x Black Pearl which were with me in good time, plus a pre-warning about how to unpack which was very useful.

Had tried to order before though the website rightly said that plant ordering was limited due to stocks. Patience and regular site checking worked well.

Plants are fantastic: sturdy, well looked after, packed extremely well and obviously with care. I can't wait to plant them.

I will definitely recommend Scottish Bamboo to anyone considering buying bamboo.

The supporting leaflet that came with the bamboos and the info on the site is also very well thought out very helpful and useful.

Many thanks - so appreciated.

Ben

June 8, 2021
Unprompted review

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