Scottish Bamboo Reviews 

127
•
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Had a small issue with a delivery and contacted Scottish Bamboo, and the issue was dealt with politely and quickly. Plant healthy and would buy from again, Thank you.

Rated 5 out of 5 stars

Dispatched within the timeframe quoted and quick delivery. I was a bit concerned about ordering such large plants online but can’t fault the thought put into the packaging and clear instructions. Plan... See more

Rated 5 out of 5 stars

We ordered 4 fargesia rufa plants, which arrived by overnight delivery. The carrier was careful and courteous, and the plants were in very good condition, snugly packaged in a neat triangular box wh... See more

Rated 5 out of 5 stars

Very smooth and straightforward purchase - an extremely happy customer here. Plants arrived this morning (only 6 days from weekend order date), sturdily packaged & with very clear opening & care instr... See more

Company details

  1. Garden Center

Written by the company

Scottish Bamboo is based in Aberdeenshire Scotland and is a family run business established in 2008. Scottish Bamboo is Scotland's number 1 specialist supplier of over 50 varieties of hardy bamboo and deliver by mail order across the UK. Specialists in non-invasive clumping bamboo plants ideal for screening and hedging. Fargesia, Phyllostachys, Sasa, Thamnocalamus, Pleioblastus and Chusquea varieties available.


Contact info

4.9

Excellent

TrustScore 5 out of 5

127 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(127)

3 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A pleasure doing business

The website was comprehensive and informative. The order process was easy and straightforward. I am absolutely delighted with my bamboo. It arrived when expected and safely packaged. The plants were larger than expected and quite sturdy. I look forward to watching them grow. Thank you Scottish Bamboo.😊

June 3, 2021
Unprompted review
Rated 5 out of 5 stars

I ordered my bamboo from Scottish…

I ordered my bamboo from Scottish bamboo as it is very local to me.
And I must say I am very impressed with the deal.
I was expecting a wee section of bamboo root with a bit of stem. But no it was a good sized plant ready for planting in the garden and look good straight away, I am well chuffed. Order appeared when stated, notification given by mail of timings.and well packaged for journey.
This is my first bamboo but "it winna be ma last".
Well done scottish bamboo...

April 29, 2021
Unprompted review
Rated 5 out of 5 stars

Great selection of plants which arrived…

Great selection of plants which arrived in excellent condition. Consider I bought 'Mixed Fargesia clumping bamboo bundle of 5 plants' I was really delighted with the selection I received. Also there description on each plant on website was really helpful in deciding where to position. Would definitely recommend and buy from again.

April 11, 2021
Unprompted review
Rated 5 out of 5 stars

First class

Super helpful. 5 carefully packaged and selected bamboo plants delivered at the weekend, they also helped me with placement, care and instructions for how to get the best out of each one in the garden. Highly recommend

April 5, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Received my bamboos well packaged with information on how to care for it. They look great! thank you!

April 3, 2021
Unprompted review
Rated 5 out of 5 stars

Thank you

I emailed the company prior to my purchase to enquire about the best variety for my south facing balcony. I received a prompt and informative reply.
Today, I received my bamboo plants which have been exceptionally well packaged and have travelled well. The plants look very healthy. Thank you for your excellent product and service

April 1, 2021
Unprompted review
Rated 5 out of 5 stars

What nice people

What nice people to do business with. I wanted to create a screen and chose a couple of plants. Once ordered I checked by email that they were suitable for a costal location. Unfortunately not, so we changed the order. Then we checked if two plants would be enough, seems like I needed 3 and they were cheaper. Anyhow after all these changes the plants arrived today safely. So if you're a bamboo virgin these people will look after you.

March 25, 2021
Unprompted review
Rated 5 out of 5 stars

Top quality

Great choice on the website and the plants were ready exactly when it had been advertised on pre-order. Delivery was efficient to a difficult address and the bamboo arrived in excellent condition. Very beautiful and healthy specimens. A pleasure to deal with Scottish Bamboo.

March 25, 2021
Unprompted review
Rated 5 out of 5 stars

We ordered 4 fargesia rufa plants

We ordered 4 fargesia rufa plants, which arrived by overnight delivery. The carrier was careful and courteous, and the plants were in very good condition, snugly packaged in a neat triangular box which was easy to slit open. They are healthy and well grown, and look as if they will quickly thicken up to provide the screening we had hoped for. Scottish Bamboo offer a great selection of plants, something to suit every situation really.

March 22, 2021
Unprompted review
Rated 5 out of 5 stars

Plants perfect.

Delivered today Friday well packaged,well delivered. Plants are perfect, healthy and strong looking. Very Very satisfied would highly recommend.

March 19, 2021
Unprompted review
Scottish Bamboo logo

Reply from Scottish Bamboo

Thank you for your kind review Gerry. Your feedback means a lot to our small business, so glad you're happy with your plants. Thanks again, Kerri

Rated 5 out of 5 stars

1st Time Buyer

Easy to order and delivery on time. Beautiful healthy looking bamboo plant.

March 18, 2021
Unprompted review
Scottish Bamboo logo

Reply from Scottish Bamboo

Thank you for your kind review Linda. I hope you enjoy watching your new bamboo grow and flourish. Thanks again, Kerri

Rated 5 out of 5 stars

Great company

Extremely helpful and very quick to respond to queries. Tremendous range of bamboo plants available.
My plants arrived today, packed really well and in great condition. Delighted with every aspect of my order from Scottish Bamboo. Highly recommend.

March 12, 2021
Unprompted review
Scottish Bamboo logo

Reply from Scottish Bamboo

Thank you for your lovely review , it means a lot to our small family business to receive feedback like this from our customers. Thanks again, Kerri

Rated 5 out of 5 stars

Happy customer

Bamboos arrived safely and excellently packed. Earlier than expected so extremely happy with comprehensive instructions. Thank you to the company for exemplary customer care. Can’t wait to watch my plants flourish.

March 10, 2021
Unprompted review
Scottish Bamboo logo

Reply from Scottish Bamboo

Thanks for your great review Elizabeth. We try our best to keep our customers informed and give advice as much as we can. I hope you enjoy watching your new bamboo grow and flourish. Thanks again, Kerri

Rated 5 out of 5 stars

An excellent place to buy a bamboo.

An Informative Website, with a wide range of choices, really helps in choosing the correct bamboo for a specific location with instructions for planting. I was kept well informed on the date of despatch, which was quicker than advertised. The delivery was on time and the bamboo well packed so it arrived in good condition. The plant looks really healthy. A very good service, highly recommended.

March 10, 2021
Unprompted review
Scottish Bamboo logo

Reply from Scottish Bamboo

Thanks for your great review Paul. We are a very small family business so hearing back from our customers means a lot. Thanks again, Kerri

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look