Had a small issue with a delivery and contacted Scottish Bamboo, and the issue was dealt with politely and quickly. Plant healthy and would buy from again, Thank you.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Dispatched within the timeframe quoted and quick delivery. I was a bit concerned about ordering such large plants online but can’t fault the thought put into the packaging and clear instructions. Plan... See more
We ordered 4 fargesia rufa plants, which arrived by overnight delivery. The carrier was careful and courteous, and the plants were in very good condition, snugly packaged in a neat triangular box wh... See more
Very smooth and straightforward purchase - an extremely happy customer here. Plants arrived this morning (only 6 days from weekend order date), sturdily packaged & with very clear opening & care instr... See more
Company details
Written by the company
Scottish Bamboo is based in Aberdeenshire Scotland and is a family run business established in 2008. Scottish Bamboo is Scotland's number 1 specialist supplier of over 50 varieties of hardy bamboo and deliver by mail order across the UK. Specialists in non-invasive clumping bamboo plants ideal for screening and hedging. Fargesia, Phyllostachys, Sasa, Thamnocalamus, Pleioblastus and Chusquea varieties available.
Contact info
United Kingdom
- 01888538888
- info@scottishbamboo.com
- www.scottishbamboo.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Scottish Bamboo
Recommended
Lots of guidance and information on their website to help with choice of bamboo. Plants arrived in excellent condition and look amazing. A guide to looking after bamboo was included with the delivery note, along with a little chocolate which was a lovely touch.
Would definitely recommend.

Reply from Scottish Bamboo
Harry’s bamboo
Just received the bamboo we ordered last month and to say that we are delighted is an understatement.
The delivery was exactly as advised the packaging was superb and the quality of the plant is superb.
Great customer service and quality.
Would highly recommend Scottish Bamboo.

Reply from Scottish Bamboo
Excellent service,good prices and…
Excellent service,good prices and healthy plants...the only place to go for bamboo in Scotland

Reply from Scottish Bamboo
My bamboo plants arrived this morning…
My bamboo plants arrived this morning by tracked courier, bang on time, excellent start.
I opened my package following the thoughtfully written instructions, (such a simple thing, but to me shows care), and matched the details of the “despatched” email the previous day.
My new plants look exactly as detailed on the website (and as confirmed in an exchange of emails).
It’s a pleasure dealing with some businesses and this is definitely a pleasure.
Well done Scottish Bamboo and thank you !

Reply from Scottish Bamboo
Very efficient company, great quality plants and helpful.
The Scottish Bamboo Company responded very quickly to questions I had about planting my bamboo hedge. It was really useful to have guidance on spacing for my hedge and hedging packs, which I could not see on other websites. The care sheet that came with the order is also very useful . The plants are in perfect condition, well packaged and were delivered exactly when I asked, hassle-free. Joanna Clark

Reply from Scottish Bamboo
Plants arrived within a week and were perfect
Plants arrived within a week and were delivered within 24 hours of leaving Aberdeenshire. Plants well protected whilst in transit and clear instructions on how best to open the package on arrival.Plants were in good condition and very strong; had a chat with one of them and said he was better in the mild ambient temperature of Suffolk than Aberdeenshire!
First class service
First class service. I received my plants within a week of placing the order.
Lovely healthy and robust plants. Carefully packed with clear instructions on how to open packaging safely.
Planting instructions enclosed. It is obvious that there is a great deal of care and pride in giving a good service from this company. I will be happy to recommend them. My daughter recommended them to me!
Quality plants & faultless service
Very smooth and straightforward purchase - an extremely happy customer here. Plants arrived this morning (only 6 days from weekend order date), sturdily packaged & with very clear opening & care instructions. The plants are already a good size, healthy & robust looking, & will make a great screen for our new arbour. If the rain stops long enough for me to plant them out...
Very pleased with my bamboo
Very pleased with my bamboo. Very well packed. Plant looks healthy with good roots. Planted yesterday in a large pot and hopefully it will grow well and provide a privacy screen. Informative website and came with a planting/care information sheet.
Quality bamboo plants
I planted my lovely bamboo plants today, they arrived promptly and beautifully packaged. I know they are going to be hardy here in North Yorkshire since they come from Aberdeen! Excellent service.
Excellent advice and excellent bamboos
Delighted with our healthy, well-grown bamboos that arrived well-packaged and with a small treat within! Very grateful to Kerri for her helpful and knowledgable advice. The plants are beautiful and will look terrific when fully-grown and providing an eye-catching wind break in our garden.
Amazing customer service and bamboo
Amazing customer service every time I've used this company. Kerri is so helpful and knowledgeable and provides a very personal service. I have ordered from Scottish Bamboo several times now and the bamboo is always top quality, I would never go anywhere else. Thank you so much, our garden looks fabulous!

Reply from Scottish Bamboo
I got excellent advice and a healthy plant!
I got excellent advice and a lovely healthy plant delivered in substantial protective packaging during Coronavirus lockdown. I would use them again!

Reply from Scottish Bamboo
Extremely helpful
Extremely helpful! Helped me chose the right bamboo. Delivery arrived quickly in good packaging. Very healthy plants! Thank you!

Reply from Scottish Bamboo
I would highly recommend Scottish…
I would highly recommend Scottish Bamboo. The website was easy to navigate and very informative. The 2 bamboo plants I ordered arrived well packaged and in excellent condition. They are lovely, healthy plants that are thriving in our garden. The customer service was excellent. We'll done to all at Scottish Bamboo

Reply from Scottish Bamboo
What an amazing company
What an amazing company. They gave me great advice which was so helpful. I would use them again without a doubt.

Reply from Scottish Bamboo
Brilliant Products
We have ordered several times from Scottish Bamboo and every time the services be second to none. Item wrapped carefully and arrived very quickly. The plants have all been very healthy and they have continue to grow superb. We be back for more.

Reply from Scottish Bamboo
Highly reccommended
Highly reccommended.
Really clear website and ordering process. The four plants I ordered arrived sooner than they said, but i did get an accurate arrival time slot the day before so i knew to expect them. Plants look fantastic and were well packaged and arrived in perfect condition. All are the size promised or slightly larger. And they have been generous in providing some advice to a fairly inexperienced gardener.

Reply from Scottish Bamboo
I cannot praise this company enough.
I cannot praise this company enough.
Their plants are excellent quality, and extremely healthy.
A superb range of bamboos.
Their customer care is second to none.
I will be using them again and highly recommending them to others.
Thank you to all at Scottish Bamboo.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







