Scottish Bamboo Reviews 

127
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Had a small issue with a delivery and contacted Scottish Bamboo, and the issue was dealt with politely and quickly. Plant healthy and would buy from again, Thank you.

Rated 5 out of 5 stars

Dispatched within the timeframe quoted and quick delivery. I was a bit concerned about ordering such large plants online but can’t fault the thought put into the packaging and clear instructions. Plan... See more

Rated 5 out of 5 stars

We ordered 4 fargesia rufa plants, which arrived by overnight delivery. The carrier was careful and courteous, and the plants were in very good condition, snugly packaged in a neat triangular box wh... See more

Rated 5 out of 5 stars

Very smooth and straightforward purchase - an extremely happy customer here. Plants arrived this morning (only 6 days from weekend order date), sturdily packaged & with very clear opening & care instr... See more

Company details

  1. Garden Center

Written by the company

Scottish Bamboo is based in Aberdeenshire Scotland and is a family run business established in 2008. Scottish Bamboo is Scotland's number 1 specialist supplier of over 50 varieties of hardy bamboo and deliver by mail order across the UK. Specialists in non-invasive clumping bamboo plants ideal for screening and hedging. Fargesia, Phyllostachys, Sasa, Thamnocalamus, Pleioblastus and Chusquea varieties available.


Contact info

4.9

Excellent

TrustScore 5 out of 5

127 reviews

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4.9

All reviews

(127)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

5 STARS🌟🌟🌟🌟🌟

5 STARS🌟🌟🌟🌟🌟
Excellent friendly service!

March 9, 2021
Unprompted review
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Reply from Scottish Bamboo

Thank you for your great review Morag, your feedback means a lot. Enjoy your new bamboo plants. Kerri

Rated 5 out of 5 stars

Recommended

Lots of guidance and information on their website to help with choice of bamboo. Plants arrived in excellent condition and look amazing. A guide to looking after bamboo was included with the delivery note, along with a little chocolate which was a lovely touch.
Would definitely recommend.

March 6, 2021
Unprompted review
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Reply from Scottish Bamboo

Thank you for your review Paul, it means a lot to our small family business. I hope you enjoy watching your bamboo grow and flourish. Kerri

Rated 5 out of 5 stars

Harry’s bamboo

Just received the bamboo we ordered last month and to say that we are delighted is an understatement.
The delivery was exactly as advised the packaging was superb and the quality of the plant is superb.
Great customer service and quality.
Would highly recommend Scottish Bamboo.

March 2, 2021
Unprompted review
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Reply from Scottish Bamboo

Hello Henry, Thank you so much for taking the time to leave us a great review. We are a family business and pride ourselves in the quality of bamboo we supply and the customer service to match. Thanks again, Kerri

Rated 5 out of 5 stars

Excellent service,good prices and…

Excellent service,good prices and healthy plants...the only place to go for bamboo in Scotland

March 1, 2021
Unprompted review
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Reply from Scottish Bamboo

Thank you very much for your lovely review, it means a lot to a small family business. Enjoy watching your new bamboo grow.

Rated 5 out of 5 stars

My bamboo plants arrived this morning…

My bamboo plants arrived this morning by tracked courier, bang on time, excellent start.
I opened my package following the thoughtfully written instructions, (such a simple thing, but to me shows care), and matched the details of the “despatched” email the previous day.
My new plants look exactly as detailed on the website (and as confirmed in an exchange of emails).
It’s a pleasure dealing with some businesses and this is definitely a pleasure.
Well done Scottish Bamboo and thank you !

February 23, 2021
Unprompted review
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Reply from Scottish Bamboo

Thank you for your kind review Barry. I’m glad to hear we could be of help before you placed your order and you’re happy with your choice of bamboo (you’ll enjoy watching these red stem bamboo flourish and develop their true colour over time). Thanks again, it means a lot to our small business. Regards, Kerri 🎋

Rated 5 out of 5 stars

Very efficient company, great quality plants and helpful.

The Scottish Bamboo Company responded very quickly to questions I had about planting my bamboo hedge. It was really useful to have guidance on spacing for my hedge and hedging packs, which I could not see on other websites. The care sheet that came with the order is also very useful . The plants are in perfect condition, well packaged and were delivered exactly when I asked, hassle-free. Joanna Clark

February 23, 2021
Unprompted review
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Reply from Scottish Bamboo

Thanks for your lovely and kind review Joanne. I’m glad we could be of help answering your questions before you chose to purchase. Hopefully Spring is just around the corner and you can enjoy watching your new bamboo grow into a lush hedge, thanks again, Kerri 🏴󠁧󠁢󠁳󠁣󠁴󠁿🎋

Rated 5 out of 5 stars

Plants arrived within a week and were perfect

Plants arrived within a week and were delivered within 24 hours of leaving Aberdeenshire. Plants well protected whilst in transit and clear instructions on how best to open the package on arrival.Plants were in good condition and very strong; had a chat with one of them and said he was better in the mild ambient temperature of Suffolk than Aberdeenshire!

October 23, 2020
Unprompted review
Rated 5 out of 5 stars

First class service

First class service. I received my plants within a week of placing the order.
Lovely healthy and robust plants. Carefully packed with clear instructions on how to open packaging safely.
Planting instructions enclosed. It is obvious that there is a great deal of care and pride in giving a good service from this company. I will be happy to recommend them. My daughter recommended them to me!

September 24, 2020
Unprompted review
Rated 5 out of 5 stars

Quality plants & faultless service

Very smooth and straightforward purchase - an extremely happy customer here. Plants arrived this morning (only 6 days from weekend order date), sturdily packaged & with very clear opening & care instructions. The plants are already a good size, healthy & robust looking, & will make a great screen for our new arbour. If the rain stops long enough for me to plant them out...

August 28, 2020
Unprompted review
Rated 5 out of 5 stars

Very pleased with my bamboo

Very pleased with my bamboo. Very well packed. Plant looks healthy with good roots. Planted yesterday in a large pot and hopefully it will grow well and provide a privacy screen. Informative website and came with a planting/care information sheet.

August 21, 2020
Unprompted review
Rated 5 out of 5 stars

Quality bamboo plants

I planted my lovely bamboo plants today, they arrived promptly and beautifully packaged. I know they are going to be hardy here in North Yorkshire since they come from Aberdeen! Excellent service.

August 13, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent advice and excellent bamboos

Delighted with our healthy, well-grown bamboos that arrived well-packaged and with a small treat within! Very grateful to Kerri for her helpful and knowledgable advice. The plants are beautiful and will look terrific when fully-grown and providing an eye-catching wind break in our garden.

August 10, 2020
Unprompted review
Rated 5 out of 5 stars

Amazing customer service and bamboo

Amazing customer service every time I've used this company. Kerri is so helpful and knowledgeable and provides a very personal service. I have ordered from Scottish Bamboo several times now and the bamboo is always top quality, I would never go anywhere else. Thank you so much, our garden looks fabulous!

July 11, 2020
Unprompted review
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Reply from Scottish Bamboo

Thank you for your continued custom Barbara. Your kind feedback means a lot to our small family business.

Rated 5 out of 5 stars

I got excellent advice and a healthy plant!

I got excellent advice and a lovely healthy plant delivered in substantial protective packaging during Coronavirus lockdown. I would use them again!

July 9, 2020
Unprompted review
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Reply from Scottish Bamboo

Thank you for your kind feedback, enjoy watching your new bamboo grow!

Rated 5 out of 5 stars

Extremely helpful

Extremely helpful! Helped me chose the right bamboo. Delivery arrived quickly in good packaging. Very healthy plants! Thank you!

July 8, 2020
Unprompted review
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Reply from Scottish Bamboo

Thanks again for your custom and positive feedback, it means a lot to our small business

Rated 5 out of 5 stars

I would highly recommend Scottish…

I would highly recommend Scottish Bamboo. The website was easy to navigate and very informative. The 2 bamboo plants I ordered arrived well packaged and in excellent condition. They are lovely, healthy plants that are thriving in our garden. The customer service was excellent. We'll done to all at Scottish Bamboo

July 6, 2020
Unprompted review
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Reply from Scottish Bamboo

Thanks for your review and great feedback, it is very much appreciated.

Rated 5 out of 5 stars

What an amazing company

What an amazing company. They gave me great advice which was so helpful. I would use them again without a doubt.

July 6, 2020
Unprompted review
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Reply from Scottish Bamboo

Thanks for your feedback Patricia. We are always here to offer advice, enjoy nurturing your new bamboo plants!

Rated 5 out of 5 stars

Brilliant Products

We have ordered several times from Scottish Bamboo and every time the services be second to none. Item wrapped carefully and arrived very quickly. The plants have all been very healthy and they have continue to grow superb. We be back for more.

July 5, 2020
Unprompted review
Scottish Bamboo logo

Reply from Scottish Bamboo

Thanks for your continued custom and your review / feedback - it means a lot to our small family business

Rated 5 out of 5 stars

Highly reccommended

Highly reccommended.
Really clear website and ordering process. The four plants I ordered arrived sooner than they said, but i did get an accurate arrival time slot the day before so i knew to expect them. Plants look fantastic and were well packaged and arrived in perfect condition. All are the size promised or slightly larger. And they have been generous in providing some advice to a fairly inexperienced gardener.

October 4, 2019
Unprompted review
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Reply from Scottish Bamboo

Thank you very much David for your great feedback. We hope you enjoy your new bamboo and other plants. Any further questions don’t hesitate to get in touch 🎋

Rated 5 out of 5 stars

I cannot praise this company enough.

I cannot praise this company enough.
Their plants are excellent quality, and extremely healthy.
A superb range of bamboos.
Their customer care is second to none.
I will be using them again and highly recommending them to others.
Thank you to all at Scottish Bamboo.

August 23, 2019
Unprompted review

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