Scotts Classic Car Spares (on-line sales) Reviews 

178
TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

Rang for help on Starter motor - really unhelpful and sarcastic - Save your efforts and avoid

Company replied

Rated 5 out of 5 stars

System worked perfectly. My phone call was answered by a pleasant gentleman, who understood precisely what I wanted. He was obviously very knowledgeable about cars and spares, not just someone who... See more

Rated 5 out of 5 stars

The, Filter is made very well, but most surprisingly, the Supplier thought of the Customer in Supplying also the two treaded fuel hose connectors. Most Suppliers do not do that, which causes additi... See more

Rated 5 out of 5 stars

Owners of a 1952 Consul EOTA, my husband and I were absolutely delighted to be able to purchase a small but absolutely essential engine part that has proved impossible to obtain here in France. We we... See more

Company details

  1. Auto Parts Store

Information provided by various external sources

We provide an internet based shop with postal service world wide. Established in 1986, our aim is to provide you the customer with a professional & friendly service. We are well known for & proud of our outstanding service and this is why we give you our guarantee. If you are not 100% happy with the part you ordered, we will replace the part or your money back within 14 days of purchase. Our aim is to get those hard to find Vintage, Classic & Older Car parts for British & European vehicles at affordable prices. We provide a fast efficient postal service world wide. We buy job lots of new / old stock obsolete car parts from motor factors, car spares shops, car dealerships and private individuals from the United Kingdom and Europe.


Contact info

3.6

Average

TrustScore 3.5 out of 5

178 reviews

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No recent history of asking for reviews

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3.6

All reviews

(178)

3 reviews in the last 12 months

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Rated 1 out of 5 stars

Rang for help on Starter motor

Rang for help on Starter motor - really unhelpful and sarcastic - Save your efforts and avoid

August 19, 2026
Unprompted review
Scotts Classic Car Spares (on-line sales) logo

Reply from Scotts Classic Car Spares (on-line sales)

We do not sell the starter he required, so that is what he was told and then he got very abusive and put the phone down. And he is a key board warrior too making things up.

As anyone can see from our reviews on Ebay, Goole and Trustpilot true classic car enthusiast are very happy with our service and quick delivery. There has been many thousands of customers used our service over the past 43 years.

Rated 1 out of 5 stars

try to order parts I E many times you…

try to order parts I E many times you have my details go some were us less

February 15, 2026
Unprompted review
Scotts Classic Car Spares (on-line sales) logo

Reply from Scotts Classic Car Spares (on-line sales)

Hundreds of customers use our website yearly with no problems. Seems that you have had trouble using our website? With the broken English not sure what the problem is. Maybe trying to buy for delivery to EU but it clearly states on our website (UK sales only). This is obviously not one of our regular customers or someone who has bought anything from us at all. just some one can not use the internet or bogus.

Rated 5 out of 5 stars

A quick and helpful response,

A quick and helpful response to an emailed query insured the correct part.
Good quality at a reasonable price
Quick despatch and delivery (UK).
will be using again.

September 2, 2024
Unprompted review
Rated 5 out of 5 stars

GREAT SERVICE

I called Scott's Car Spares before placing my order . I must say that this company are very helpful and soon after I placed my order it was dispatched. it took about 5 days to arrived but that was great considering it was free delivery! I would not hesitate to order again from them or recommend them to others. *****

August 25, 2024
Unprompted review
Rated 1 out of 5 stars

I ordered a part from Scott's Classic…

I ordered a part from Scott's Classic Car Spare on eBay, and while I appreciated the timely delivery, I was left feeling extremely disappointed with the entire experience. Upon receiving the part, I realized that I had no prior experience fitting it, and I was eager to find some fitting instructions to help me out. Sadly, there were none included, and despite the vast amount of information available online, my initial hopes for straightforward guidance were dashed.

I reached out a couple of times through eBay, seeking assistance, but much to my frustration, my messages went unanswered. It's disheartening when you're genuinely trying to seek help, only to be met with silence. When prompted to leave a review, I felt it was important to share my experience honestly, indicating the lack of communication from the seller.

To my astonishment, rather than addressing my concerns, the reply I received was unprofessional and dismissive. This kind of response only added to my disappointment; I expected a certain level of customer service and support, especially after purchasing from them. Overall, this experience was not what I anticipated, and I hope in the future they can improve their communication and customer care. 😔 #Disappointed #CustomerServiceMatters #ExpectationsNotMet

September 6, 2024
Unprompted review
Scotts Classic Car Spares (on-line sales) logo

Reply from Scotts Classic Car Spares (on-line sales)

Sorry but we are a classic parts supplier not an advice service and certainly not a fitting service. There is lots of advice on the web to see about fitting this item if you spent the time. If you are still uncapable of fitting yourself, I am sure you can get a professional mechanic or auto electrician to do the job for you. We supplied the part as ordered with fast delivery usually this is all our customers expect and require. Very strange that you decided to spend your time leaving reviews everywhere to blame the supplier for something that they do not do because we are not an advice service or fitting service.
As you had no prior experience fitting this item maybe a little research would have been the best way to spend your time or contact a Professional. It seems you are upset with your self and just lashing out at anyone.
We are not professional mechanics just suppliers so if we give you advise and you do something wrong then we would be blamed for that too.

Our thousands of reviews from genuine classic car enthusiast that we have supplied for the past 43 years shows that we do meet everyone’s expectation except the odd keyboard warrior.

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