Scotts Classic Car Spares (on-line sales) Reviews 

178
TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

Rang for help on Starter motor - really unhelpful and sarcastic - Save your efforts and avoid

Company replied

Rated 5 out of 5 stars

System worked perfectly. My phone call was answered by a pleasant gentleman, who understood precisely what I wanted. He was obviously very knowledgeable about cars and spares, not just someone who... See more

Rated 5 out of 5 stars

The, Filter is made very well, but most surprisingly, the Supplier thought of the Customer in Supplying also the two treaded fuel hose connectors. Most Suppliers do not do that, which causes additi... See more

Rated 5 out of 5 stars

Owners of a 1952 Consul EOTA, my husband and I were absolutely delighted to be able to purchase a small but absolutely essential engine part that has proved impossible to obtain here in France. We we... See more

Company details

  1. Auto Parts Store

Information provided by various external sources

We provide an internet based shop with postal service world wide. Established in 1986, our aim is to provide you the customer with a professional & friendly service. We are well known for & proud of our outstanding service and this is why we give you our guarantee. If you are not 100% happy with the part you ordered, we will replace the part or your money back within 14 days of purchase. Our aim is to get those hard to find Vintage, Classic & Older Car parts for British & European vehicles at affordable prices. We provide a fast efficient postal service world wide. We buy job lots of new / old stock obsolete car parts from motor factors, car spares shops, car dealerships and private individuals from the United Kingdom and Europe.


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3.6

Average

TrustScore 3.5 out of 5

178 reviews

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3.6

All reviews

(178)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

Goods orderd were received on time and I was kept informed of the order status throughout.
Looks like a good kit - haven't used it yet.

September 14, 2022
Rated 1 out of 5 stars

One end of the HT fitted but the other…

One end of the HT fitted but the other end didn't fit onto the distributor. broke the end trying to force it

July 11, 2022
Scotts Classic Car Spares (on-line sales) logo

Reply from Scotts Classic Car Spares (on-line sales)

Sorry you had trouble fitting these leads. There are 5 different types of leads fit a 205 depending on engine fitted. If for some reason they are not the same as you took off then "YOU BOUGHT THE WRONG ITEM" and should have returned them (You do have 30 days). You did not contact us at all about this problem. We only supply the leads, we do not fit them. If a part is broken when fitting then surely this is the fitters fault not the supplier?? This is a very unfair feedback.

Rated 1 out of 5 stars

An aftermarket Carburettor Rebuild Kit containing critical components that would not fit the specified product.

I bought a full carburettor rebuild kit from this company via Ebay (item #143547258099) for a Zenith 36IV Carburettor prior going on a road trip of a lifetime to The Outer Hebrides in a Series 2 Land Rover in May.

The kit was intended as a backup in case anything went wrong with the carburettor on this 62 year old vehicle. Unfortunately, we had an episode where the engine started running rich and suspecting that the E10 Petrol had destroyed the O ring or the accelerator pump diaphragm in the carburettor, I broke in to the kit to replace both components.

What I found was alarming. We were in the middle of nowhere on the Isle of Lewis and the components in question in this brand new kit were of the wrong dimensions and wouldn't fit in place. The only part that would fit was the main gasket and I used just that and a couple of split pins out of the kit. We were extremely lucky in that the components I had intended to replace were not completely unserviceable as it turned out; and with a little flexible gasket compound, I was able to fix the carburettor and we were able to continue with our holiday.

On our return to England, I returned the kit to Scotts via Ebay and asked for a full refund - quite justifiably, I felt. Scotts response was that I must have ordered the wrong carburettor kit as, in their words "the kit was perfectly good for the application and that I shouldn't blame them or the kit". They refunded less than half of the cost of the kit, but again, fortunately, I was able to recover most of my outlay via Ebay resolution.

Scotts claim to have sold over 150 of these kits with no complaint. I put it to them that they have never actually tried themselves to fit one of these rebuild kits to the carburettor for which they are specified to see for themselves that they do not fit. They also claimed that they buy the kit from a reputable manufacturer of Land Rover components.

I have asked Scotts to supply details of this supplier so that I can discuss the incompatibility of the components with them. I am still waiting for a response from Scotts in this respect. So far they have ignored a number of messages regarding the matter. One only has to look at their responses on Ebay to neutral or negative feedback they have received to see what sort of a company you are dealing with!

So, this has been my first; and it will definitely be my last experience purchasing classic car components via this trader. Sadly, it goes to show the pitfalls of buying online from supposedly trustworthy sellers - particularly where critical parts for classic vehicles are concerned...be warned!

July 2, 2022
Unprompted review
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Reply from Scotts Classic Car Spares (on-line sales)

This customer bought this carb kit that 97 other customers have bought on the same listing with only good feedback and remarks. All customers were very happy and able to fit the kit as needed. But this customer bought this kit and used some of the components and contaminated the rest with fuel then sent it back expecting a full refund. We give full refunds to any customer for any reason up to 30 days after purchase when returning parts in the same condition as purchased (unused) and complete. As you can easily see from all our thousands of positive customer reviews on trust pilot and Ebay we have and always will be a Trustworthy supplier for honest vintage and classic car enthusiasts.

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