⸻ I had a wonderful experience working with Jhen. She was an amazing agent who guided and supported me every step of the way with the house. Her professionalism, patience, and dedication made the... See more
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Contact info
Great Titchfield Street, W1W 8AX, London, United Kingdom
- hello@scraye.com
- www.scraye.com
Replied to 77% of negative reviews
Typically replies within 48 hours
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It was really easy to get in touch with…
It was really easy to get in touch with Eduard, and I received quick responses to all my questions. They were incredibly helpful throughout the entire process. Thank you.
Good team
Good team , love to deal with Luis he's very effective and gives me the perfect fit property for my client's needs.
I’ve really enjoyed this…
I’ve really enjoyed this service,especially the feedback and potential new property questions from joralyn ;she seems like a very sweet person thank you so much Scraye, I will come back later in the future to you.
They are very patient and really…
They are very patient and really helpful and respond very quickly. I am really happy because I made the right choice.
Joralyn
High level service and expertise
Luis is an exceptional agent who consistently goes above and beyond expectations. Not only did he help me find the perfect apartment, but he also stepped in to resolve issues caused by a competitor, showing true dedication to his clients. As a foreigner seeking a new home in London, I greatly appreciated the expertise and the support of Scraye. Their experience and commitment, they made the transition possible for me. I highly recommend Luis and Scraye to anyone looking for a reliable, knowledgeable agency to assist with their move.
Competent team!
SCRAYE: Ruthlessly Exploiting the UK Housing Act 2018 to Defraud Tenants
SCRAYE, a property management company, are charlatans ruthlessly twisted the protections enshrined in the Housing Act 2018—meant to defend tenants—into a tool for deceit. Cloaked in a false veneer of tenant-friendliness, SCRAYE subtly lures tenants with promises of fair treatment, only to manipulate contract terms and trap them in a web of hidden fees, ambiguous charges, and endless delays. With cunning tactics, SCRAYE.
This company’s systematic abuse of tenant rights is not only a betrayal of trust but a blatant, calculated evasion of the very laws meant to prevent such exploitation. Remember, no one has the right to keep anyone's deposit, especially if they haven't lived 1 minute in any of their properties by now they should of received a legal letter take them to small claim court and seek up to three times compensation holding them accountable for any distress they've caused you.

Reply from Scraye
I used Scraye for the deposit
I used Scraye for the deposit, and the whole process was a smooth transaction. But what really made it stand out was the Scraye team. They didn't just stop at the basics, they went above and beyond in ways that felt genuine and thoughtful.
Amazing service provided by there staff…
Amazing service provided by there staff true to what they say completely transparent with you help me found a place in a very hard living situation always will be thankful
My experience in Scray was excellent!
My experience in Scray was excellent!
Joralyn who was the first agent that i talk to through phone was very accommodating, she really a star she responded very fast, very helpfull in any ways. Very accommodating in all our queries.
And Luis, the agent who assisted us in the flat start from the viewing upto the rental process, was amazing.!
Luis was very helpful and exceeded our expectation he was very knowledgeable on how he explained everything about the flat all the questions that we ask he explained perfectly, he was very approachable and helpful even after working hours he answers all our queries, Me and my husband was still in awe how he managed the processing very quickly. We viewed a lot of property and met a lot of agent but Luis was incredibly amazing in all honesty, i will Highly recommend Scray and Luis. Scary did a great job on having a knowledgeable and very professional agents in their teams.
Quick and easy to deal with .
This is the best experience I had with a property search platform. Eduard was very helpful and knowledgeable, I highly recommend
Legend
Legend has it "My Home Is My Castle",
Whilst most tenants subscribe to that, it is rare one can talk of an agent in the same breath! At Scraye, that's what you get with Edoard Pistea!!!.
Amazing Lettings team
Amazing Lettings team! Yorick and Luis were extremely helpful and made the whole process very smooth! They always respond quickly and helped me find the perfect flat. Highly recommend!
Review:
Review:
My experience was excellent! Luis, the agent who assisted us in the apartment rental process, was amazing. Highly recommended! He found us a place very quickly and made everything incredibly easy for us. Couldn’t be happier!
Review from tenant
I am extremely pleased with my experience working with Scraye during my rental process. The assistance provided was invaluable. Special thanks to Weijia and Dora, who were exceptionally professional. They responded quickly, demonstrated great patience, and paid meticulous attention to detail. This has been a truly perfect experience, and I am delighted to see such outstanding employees at Scraye. Highly recommend!
Aanchal
Working with Aanchal has been a great experience. She has been incredibly reliable and efficient in handling all of my applicants, ensuring that everything runs smoothly. Aanchal's quick responses and proactive approach have been a huge help, especially when resolving any issues that arise. Her dedication and attention to detail have made my job as an agent much easier and stress-free. I truly appreciate her exceptional service and support. Thank you, Aanchal, for being such a valuable part of the team!.
Hope to carry on working together!
Luis
Luis, the agent that helped me look for a property was amazing. He was very attentive and understanding of my limitations and was able to connect me with amazing properties. I would greatly recommend, he got back to me in a matter of minutes Avery time I got in touch with me, and was updating me constantly.
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