Scribbr Reviews 15,531

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the ease of use and the significant time savings provided by the citation tools. Many appreciate the ability to organize citations into lists and projects, which is particularly helpful for managing multiple assignments and academic work. The service is often described as a "life saver" for its accuracy and support for various citation styles. However, some customers have experienced issues with the product, specifically with the automatic citation generator occasionally failing to find sources or making minor errors. A few people also mentioned problems with the plagiarism checker, reporting inaccurate results or difficulties in generating reports. Additionally, some users encountered technical glitches with the website, such as error messages or features not working as expected.

What people talk about most

User experience

Clients share positive opinions on user experience, highlighting the ease of use and efficiency of the... See more

Product

Reviewers mention ambiguous feedback about the product. Many customers praise the product, especially the... See more

Service

Customers consistently note positive experiences with service, often describing it as efficient, reliable,... See more

Quality

Reviewers highlight ambiguous aspects of quality. Many customers praise the high quality of editorial... See more

Website

Customers had ambiguous experiences with the website. Many reviewers praise its user-friendliness, ease of... See more

Based on these reviews

Rated 4 out of 5 stars

Fantastic program; works like a dream, but can be clunky and sometimes forces full manual citation. AI detector is either very good or terrible, as I had a colleague draft a paragraph right in front o... See more

Company replied

Rated 4 out of 5 stars

I have recently started using Scribbr after moving over from Cite-this-for-me. I've only used it for one project so far but my experience has been very promising, only drawback is the automatic gener... See more

Company replied

Rated 5 out of 5 stars

Super useful, it pulls the information off links and other sources to create the citations in several styles (APA, MLA, etc.) and allows you to use different text formats to match the on you're using... See more

Company replied

Rated 5 out of 5 stars

I love Scribbr's citation tool! I just started a grad school program for social work and have never done APA formatting so Scribbr's automatic citing options have been a life saver. I also really appr... See more

Company replied


Company details

  1. Educational Institution
  2. Association or Organization

About Scribbr

Information provided by various external sources

Hi we’re Scribbr!

A team of 60 people in Amsterdam and 500+ editors all over the world who are there to help you achieve your academic goals.

We proofread academic documents, detect plagiarism, automatically generate citations and share helpful articles and videos in our Knowledge Base.

Your path to academic success

Written by the company

100% Happiness Guarantee
We’re committed to making all our customers 100% happy! Our philosophy: Your complaint is always justified – no denial, no doubts. We will contact you to find the solution that helps you the most, whether that’s a free new edit or a refund on the service.
Questions?
Our support team is always there for you! You can reach us via email, over the phone or simply start a chat on our website.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

16K reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

User Friendly

I highly enjoy using Scribbr's citation generator. It is very user friendly compared to other sites. Minimal distractions, easy to navigate, and helps me stay organized!

October 8, 2025
Unprompted review
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Reply from Scribbr

Hi Jessica,

Thank you for taking the time to leave a review. We appreciate it!

It's wonderful to hear how helpful our Citation Generator has been to you. That was our goal when we developed it. :)

Please feel free to let us know if there's anything we can do for you. We're always happy to help!

Cheers,
Daphne & the Scribbr team

Rated 5 out of 5 stars

Good job

Good job, there were some inconsistencies but like minimal, but the thesis was later way better structured then it originally was. Thank you!

October 20, 2025
Unprompted review
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Reply from Scribbr

Hi there,

Thank you for taking the time to share your experience!

We’re delighted to hear your thesis ended up much better structured. We also appreciate you flagging the minor inconsistencies and apologize for any inconvenience, feedback like this helps us keep improving our quality checks.

Thanks again for choosing us, and best of luck with your thesis!

Kind regards,

Matteo & the Scribbr team

Rated 5 out of 5 stars

Great using Scribbr citation machine

October 21, 2025
Unprompted review
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Reply from Scribbr

Dear Harrison

Thank you for taking the time to share your positive feedback with other students.

We are really happy to hear that you are satisfied with our Citation Generator!

If you have any more thoughts to share or need any assistance, feel free to reach out.

Best,
Stella & the Scribbr team

Rated 4 out of 5 stars

This is a great tool for citations

This is a great tool for citations. I've been using this tool since 5-7 years ago. It works well for my thesis in my master's degree and more works later on. This Scribbr is always reliable with many functions to use. You can copy the citation, save it to a list, or export it as a list and download it in MS Word. Easy and simple.

October 20, 2025
Unprompted review
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Reply from Scribbr

Hi Tunchanok,

Thank you for your positive feedback!

We are glad to hear that you find our Citation Generator to be useful and user-friendly resource.

Should there be anything else you'd like to share with us, do not hesitate to reach out.

Cheers,
Stella & the Scribbr team

Rated 5 out of 5 stars

This is great

This is great! I love that I can get the most up-to-date citations for APA without even paying! I will continue to use this site to help me cite my research papers and recommend it to others!

April 7, 2025
Unprompted review
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Reply from Scribbr

Dear Dache,

Thank you for taking the time to share your positive feedback with other students.

We are really happy to hear that you are satisfied with the way our free Citation Generator works!

We love to hear that you find it helpful and we thank you for recommending it to your classmates and friends!

If you have any more thoughts to share or need any assistance, feel free to reach out. We’re here to help!

Cheers,
Stella & the Scribbr team

Rated 5 out of 5 stars

Very easy to use

Very easy to use, can store all data from past projects on your google account, and can be used diversely for many different formats like MLA, APA, Chicago Manual, etc.

October 19, 2025
Unprompted review
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Reply from Scribbr

Hello,

Thank you for taking the time to share your positive feedback with other students.

We are really happy to hear that you are satisfied with our Citation Generator .

If you have any more thoughts to share, feel free to reach out.

Cheers,
Stella & the Scribbr team

Rated 5 out of 5 stars

The Best Citation Source!

Scribbr has helped me SO much in my years of high school, going into my years of college. Having a source that is reliable and free takes so much weight off of my shoulders. Knowing that all it takes is a copy and paste and my reference sheet is complete is amazing! I would recommend Scribbr to anyone.

October 18, 2025
Unprompted review
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Reply from Scribbr

Hi Chloe,

Thank you so much for the awesome review!

We’re thrilled to hear Scribbr has been helpful from high school into college and that our citation tools make your reference list quick and stress-free. If you ever run into a tricky source or have questions, we’re here to help. Wishing you all the best with your studies!

Kind regards,

Matteo & the Scribbr team

Rated 5 out of 5 stars

Best citation generator!

Great for school and work, highly recommend.

October 18, 2025
Unprompted review
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Reply from Scribbr

Hello,

Thank you for taking the time to share your positive feedback with other students!

We’re thrilled to hear that our citation generator is helping you with school and work. :)

If you have any more thoughts to share or need any assistance, feel free to reach out.

Cheers,
Emma & the Scribbr team

Rated 5 out of 5 stars

Nice

Nice, Accurate

October 15, 2025
Unprompted review
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Reply from Scribbr

Hi there,

Thank you very much for your positive feedback!

We appreciate you taking the time to share your experience with others, and we're excited to hear that you're happy with our services.

Feel free to reach out to us if there's anything we can do for you. We're always happy to help!

Cheers,
Daphne & the Scribbr team

Rated 4 out of 5 stars

Utterly brilliant

Utterly brilliant, reduces so much time.
Only, occasionally a url may not work and you'll have to cite manually.

October 15, 2025
Unprompted review
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Reply from Scribbr

Hi Bob,

Thank you so much for your honest feedback!

We’re thrilled to hear that our Citation Generator has been helpful and saved you so much time. :)

We understand that occasionally a URL may not be recognized, requiring manual citation. Our tool works with billions of sources, web pages, and documents, so sometimes a source may not be automatically detected. In these cases, manually citing is indeed the most reliable option.

We sincerely appreciate your feedback, as it helps us continue improving our tools and services. If you have any further suggestions or questions, please don’t hesitate to reach out!

Cheers,
Emma & the Scribbr team

Rated 5 out of 5 stars

I am using your Citation Generator to write psychology papers for a degree

I am using your Citation Generator to write psychology papers for a degree. It's so helpful to have a correctly formatted citation for sources. Thank you for this resource.

October 14, 2025
Unprompted review
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Reply from Scribbr

Hi John,

Thank you for your positive feedback!

We are glad to hear that you find our Citation Generator to be a helpful and easy-to-use resource!

Should there be anything else you'd like to share with us, don't hesitate to reach out.

Cheers,
Stella & the Scribbr team

Rated 5 out of 5 stars

Scribbr's service was fast, helpful, and constructive.

Scribbr's service was fast, helpful, and constructive. The corrections were very thorough and clearly formulated. I highly recommend Scribbr.

October 14, 2025
Unprompted review
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Reply from Scribbr

Dear René,

Thank you for taking the time to share your positive feedback with other students.

We are really happy to hear that you are satisfied with our Proofreading & Editing service, and that you found it helpful.

If you have any more thoughts to share with us about your rexperience using our service, feel free to reach out.

Best,
Stella & the Scribbr team

Rated 5 out of 5 stars

very useful citation tool

very useful citation tool, better than any other I used.

October 12, 2025
Unprompted review
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Reply from Scribbr

Hi Xiaomeng,

Thank you for your positive feedback!

We are glad to hear that find our Citation Generator to be a useful and helpful tool!

Should there be anything else you'd like to share with us, do not hesitate to reach out.

Cheers,
Stella & the Scribbr team

Rated 5 out of 5 stars

The process is easy and the feedback is…

The process is easy and the feedback is excellent!

October 7, 2025
Unprompted review
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Reply from Scribbr

Hi,

Thank you for your positive feedback!

We are glad to hear that you were happy with the edit. 🙂

Should there be anything else we can do for you, do not hesitate to reach out. We are happy to help!

Cheers,
Ali & the Scribbr team

Rated 5 out of 5 stars

Easy to use and is able to cite most…

Easy to use and is able to cite most sources with no problems and very quickly. The upload feature is especially helpful.

October 11, 2025
Unprompted review
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Reply from Scribbr

Hi Eric,

Thank you for your positive feedback!

We are glad to hear that you are happy with our citation generator. 🙂

Should there be anything else we can do for you, do not hesitate to reach out. We are happy to help!

Cheers,
Ali & the Scribbr team

Rated 5 out of 5 stars

it is easy to use

It is free and easy to use. I use it for my college class work creating citations in APA 7th format

October 10, 2025
Unprompted review
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Reply from Scribbr

Hi Joy,

Thank you for your positive feedback!

We are glad to hear that you are content with our Citation Generator! We are happyn to know that it is helping you throughout your academic journey :)

Should there be anything else you'd like to share with us, do not hesitate to reach out.

Cheers,
Stella & the Scribbr team

Rated 4 out of 5 stars

It can usually cite most webpages a few…

It can usually cite most webpages a few times, but sometimes it says I have to do it manually. When that happens, I use a different cite generator.

October 8, 2025
Unprompted review
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Reply from Scribbr

Hi there,

Thank you for your honest feedback.

We are sorry to hear that you are not completely satisfied with our Citation Generator.

We take your feedback very seriously as we always strive to improve the tools and services that we offer.

Our Citation Generator is presented with billions of sources, web pages, documents to cite. If the tool does not recognise a specific source indeed, manually citing relies the most reliable option. We are happy to hear, however, that, other tools are able to help you when ours cannot.

Should there be anything else you'd like to share with us, please do not hesitate to contact us!

Best,
Stella & the Scribbr team

Rated 5 out of 5 stars

Very simple to use

Very simple to use. The system automatically creates a bibliography.

October 8, 2025
Unprompted review
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Reply from Scribbr

Hi Chris,

Thank you for your positive feedback!

We're excited to hear that you find our Citation Generator simple to use. That was our goal when developing it!

Should there be anything we can help you with, please don't hesitate to let us know. We're always happy to help. :)

Cheers,
Daphne & the Scribbr team

Rated 5 out of 5 stars

The only citation generator needed

This is the only citation generator I use. It easily lets me edit citations, copy the ones I need, and offers most, if not all, of the citation formats. I love that it can save citations to projects, so I don't get them mixed up. It is generally very simple to use. It quickly finds most sources, especially if given an ISBN or DOI number.

October 7, 2025
Unprompted review
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Reply from Scribbr

Hi Andreaa,

Thank you for your positive feedback!

We are glad to hear that you are happy with our citation generator. 🙂

Should there be anything else we can do for you, do not hesitate to reach out. We are happy to help!

Cheers,
Ali & the Scribbr team

Rated 1 out of 5 stars

I uploaded my file and it said moderate…

I uploaded my file and it said moderate plagiarism, but had the percentage blurred. I was surprised because I was very careful with paraphrasing and citations, but I didn't want to risk it so I paid only to see that the "moderate risk" was 3%. 3%!! I feel scammed

October 5, 2025
Unprompted review
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Reply from Scribbr

Hi Elsa,

We are sorry to hear that you are not completely satisfied with the Plagiarism Checker, and we appreciate you taking the time to share your experience.

The software used for our Plagiarism Checker detects similarities that could potentially be plagiarism. This also includes general expressions, correctly quoted text passages, and in-text citations. Your risk level is just a first indication of whether the check found (several) similarities that need your attention.

By identifying similarities, our Plagiarism Checker helps you identify any instances where proper credit might be needed, ensuring your work is original and properly attributed. All plagiarism checks work the same way; they detect similarities, and from these similarities, humans have to decide whether the shown similarities are actual plagiarism. The thresholds of the risk levels are in line with the standards of most universities.

That said, we understand that the results of your Check were not as helpful as you had hoped. We'd love the chance to make this right and have therefore reached out to you privately.

We hope to hear from you soon!

Cheers,
Daphne & the Scribbr team

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