Scribbr Reviews 15,531

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the ease of use and the significant time savings provided by the citation tools. Many appreciate the ability to organize citations into lists and projects, which is particularly helpful for managing multiple assignments and academic work. The service is often described as a "life saver" for its accuracy and support for various citation styles. However, some customers have experienced issues with the product, specifically with the automatic citation generator occasionally failing to find sources or making minor errors. A few people also mentioned problems with the plagiarism checker, reporting inaccurate results or difficulties in generating reports. Additionally, some users encountered technical glitches with the website, such as error messages or features not working as expected.

What people talk about most

User experience

Clients share positive opinions on user experience, highlighting the ease of use and efficiency of the... See more

Product

Reviewers mention ambiguous feedback about the product. Many customers praise the product, especially the... See more

Service

Customers consistently note positive experiences with service, often describing it as efficient, reliable,... See more

Quality

Reviewers highlight ambiguous aspects of quality. Many customers praise the high quality of editorial... See more

Website

Customers had ambiguous experiences with the website. Many reviewers praise its user-friendliness, ease of... See more

Based on these reviews

Rated 4 out of 5 stars

Fantastic program; works like a dream, but can be clunky and sometimes forces full manual citation. AI detector is either very good or terrible, as I had a colleague draft a paragraph right in front o... See more

Company replied

Rated 4 out of 5 stars

I have recently started using Scribbr after moving over from Cite-this-for-me. I've only used it for one project so far but my experience has been very promising, only drawback is the automatic gener... See more

Company replied

Rated 5 out of 5 stars

Super useful, it pulls the information off links and other sources to create the citations in several styles (APA, MLA, etc.) and allows you to use different text formats to match the on you're using... See more

Company replied

Rated 5 out of 5 stars

I love Scribbr's citation tool! I just started a grad school program for social work and have never done APA formatting so Scribbr's automatic citing options have been a life saver. I also really appr... See more

Company replied


Company details

  1. Educational Institution
  2. Association or Organization

About Scribbr

Information provided by various external sources

Hi we’re Scribbr!

A team of 60 people in Amsterdam and 500+ editors all over the world who are there to help you achieve your academic goals.

We proofread academic documents, detect plagiarism, automatically generate citations and share helpful articles and videos in our Knowledge Base.

Your path to academic success

Written by the company

100% Happiness Guarantee
We’re committed to making all our customers 100% happy! Our philosophy: Your complaint is always justified – no denial, no doubts. We will contact you to find the solution that helps you the most, whether that’s a free new edit or a refund on the service.
Questions?
Our support team is always there for you! You can reach us via email, over the phone or simply start a chat on our website.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

16K reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 4 out of 5 stars

Citation Generator Problem

I really like the citation generator since it makes my life easier, especially when we're conducting research. However, I can't access it now and it would just display Wordpress Error in my screen. I hope you'll be able to troubleshoot this problem. It would truly help me a lot. Thank you!

November 11, 2025
Unprompted review
Scribbr logo

Reply from Scribbr

Hi Aelzarlyn,

Thank you for leaving a review!

It's true that we had some brief issues with our Citation Generator. We understand that this is frustrating, especially when you've enjoyed using it before.

As soon as we became aware of these issues, our team was therefore hard at work to resolve them. I'm happy to let you know that the tool is now fully functional again.

In the future, for any questions or concerns, please don't hesitate to reach out to our support team. You can call us daily on +1 (510) 822-8066 or +44 (0)20 3917 4242, email us at info@scribbr.com, or send a chat or WhatsApp message on our website.

If there's anything else you need our help with now, please let us know. :)

Cheers,
Daphne & the Scribbr team

Rated 5 out of 5 stars

Excellent with assisting with reference…

Excellent with assisting with reference and citations.

November 10, 2025
Unprompted review
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Reply from Scribbr

Hi Dani,

Thank you for writing a review. We really appreciate it!

We're delighted to hear that you're happy with our Citation Generator and that it has been helpful to you. :)

Please don't hesitate to let us know if there's anything we can do for you. We're happy to help!

Cheers,
Daphne & the Scribbr team

Rated 5 out of 5 stars

Scribbr makes it easy

Scribbr makes it easy without an ad everytime I generate a citation. Its user friendly and is a lifesaver. it takes the guess work out of creating citations and citing within projects.

November 8, 2025
Unprompted review
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Reply from Scribbr

Dear Michelle,

Thank you so much for sharing your kind thoughts on Scribbr with other students!

We're thrilled to hear that Scribbr has made your citation process easier and stress-free. It's great to know that you find our tools user-friendly and helpful for your projects; that's exactly what we aim for!

If you ever have any questions or suggestions, feel free to contact us! We're happy to help ;)

Cheers,
Juliette & the Scribbr team.

Rated 5 out of 5 stars

Great!

So far, this has been the only citation generator that my teachers don't nitpick

November 8, 2025
Unprompted review
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Reply from Scribbr

Dear Mariana,

Thanks so much for your kind words! We’re really happy to hear that Scribbr’s citation generator is making your academic life a little easier — and that your teachers are satisfied with the results!

If you ever have any questions or feedback, don’t hesitate to reach out to our support team. We’re always happy to help!

Cheers,
Juliette & the Scribbr team

Rated 5 out of 5 stars

Scribbr makes creating and organizing…

Scribbr makes creating and organizing sources easy and fast. A great time saver!

November 7, 2025
Unprompted review
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Reply from Scribbr

Hi Shannon,

Thanks so much for your kind words! We're really happy to hear that Scribbr is helping you create and organize your sources more easily.

If there is ever anything that is unclear, feel free to reach out to our support team, we are happy to help!

Kind regards,
Tim & the Scribbr team

Rated 5 out of 5 stars

My go-to for citations

I have been using Scribbr for over 3 years and has been very helpful when writing papers or when I am writing weekly discussions for my classes. It will always be my go-to for citations.

November 4, 2025
Unprompted review
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Reply from Scribbr

Hi Dyana,

Thank you for your kind words about our Citation Generator.

We're delighted to hear how helpful it has been for you throughout your academic journey. :)

If there's anything else we can do for you, feel free to contact us. We're happy to help!

Cheers,
Daphne & the Scribbr team

Rated 5 out of 5 stars

it was awesome and excellent to see my…

it was awesome and excellent to see my company

October 27, 2025
Unprompted review
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Reply from Scribbr

Hi Kaiya,

Thank you so much for the awesome feedback! We’re thrilled to hear you had an excellent experience. We really appreciate you sharing this on Trustpilot, if there’s anything else we can do for you, we’re just a message away.

Kind regards,

Matteo & the Scribbr team

Rated 1 out of 5 stars

worst citaton ever

worst citaton ever

November 4, 2025
Unprompted review
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Reply from Scribbr

Dear Mark,

Thanks for using Scribbr and for sharing your experience with other students.

We are sorry to learn that you are not completely satisfied with our Citation Generator.

We'd love to get in touch to know about the situation, and potentially find a solution. Indeed, your feedback helps us improve our tools and services.

For that reason, we would kindly ask you to reach out to us via email (info@scribbr.com) so that we discuss this further.

Thanks for your understanding and cooperation. We look forward to hearing from you!

Cheers,
Stella & the Scribbr team

Rated 5 out of 5 stars

It makes my life so much easier

It makes my life so much easier with all my research projects

November 1, 2025
Unprompted review
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Reply from Scribbr

Hi Maycee,

Thank you for taking the time to share your positive experience with others. We appreciate it!

It's great to hear that our services have made your life easier. That's what we strive to do for all students. :)

Please don't hesitate to let us know if there's anything else we can do for you. We're happy to help!

Cheers,
Daphne & the Scribbr team

Rated 5 out of 5 stars

made my referencing easy

Invaluable tool for referencing

November 2, 2025
Unprompted review
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Reply from Scribbr

Dear Grace,

Thank you very much for taking the time to share your experience on Scribbr with other students!

We’re thrilled to hear that our tool made referencing easier for you. That is exactly what we aim for.

Wishing you continued success with your work!

Cheers,
Juliette & the Scribbr team

Rated 5 out of 5 stars

Simple to follow

Simple to follow, super helpful for those assignments where citing will take longer than writing.

November 1, 2025
Unprompted review
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Reply from Scribbr

Dear Kevin,

Thank you so much for your kind words! We’re glad to hear that our tool made citing easier and helped you save time on your assignments.

Wishing you all the best with your studies!

Cheers,
Juliette & the Scribbr team

Rated 5 out of 5 stars

Top! 👌

Very happy with your services, thank you! ♥️

October 30, 2025
Unprompted review
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Reply from Scribbr

Hi Nelofar,

Thank you for your message! We are very happy to hear that you are happy with our services. Please do not hesitate to reach out should you have remarks or questions – we are here for you!

Cheers,
Laura & the Scribbr team

Rated 5 out of 5 stars

Scribbr is ACTUALLY free

I've searched for many citation generators online. Many will say that they are free, but as soon as you hit "enter" you are prompted for a credit card. Scribbr is actually free! Also, I have yet to get a bad mark from an instructor that my referrences were incorrect. I use Scribbr for every assignment, just in case I'm doing it wrong!

October 31, 2025
Unprompted review
Scribbr logo

Reply from Scribbr

Hi Lara,

Thank you for your positive review! We are very happy to hear that our tool is such a help to you during your studies. If you have any questions or remarks, we are always happy to help!

Cheers,
Laura & the Scribbr team

Rated 5 out of 5 stars

Professional

The fact it was done as stated.
Professional,
Just how i wanted to articulate my PS.
Within my word limit.

October 29, 2025
Unprompted review
Scribbr logo

Reply from Scribbr

Hi there,

Thank you for the great review!

We’re thrilled you found the service professional and that we delivered exactly as promised, articulating your personal statement just the way you wanted and staying within the word limit.

If you need any tweaks or help with future applications, we’re here to help.

Kind regards,

Matteo & the Scribbr team

Rated 5 out of 5 stars

Citations are always on points and a…

Citations are always on points and a great help for working effectively.

October 28, 2025
Unprompted review
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Reply from Scribbr

Hi there!

Thank you for your kind feedback. We are delighted to hear that our free Citation generator tool is of use to you. Helping students succeed is our priority :) As always, feel free to reach out to us if you have any questions.

Kindly,
Thaïs & the Scribbr team

Rated 5 out of 5 stars

Everything was fabulous

Everything was fabulous and am very grateful for your help. Feedback was appreciated in all aspects.

October 7, 2025
Unprompted review
Scribbr logo

Reply from Scribbr

Hi Carol,

Thank you for your lovely message. We are always happy to provide constructive feedback. :) As always, feel free to reach out to us if a question arises.

Kindly,
Thaïs & the Scribbr team

Rated 5 out of 5 stars

Scribbr allows me to keep all of my…

Scribbr allows me to keep all of my sources organized and gives me a bibliography in the proper format. It has been a great value to me as a novice researcher and writer.

October 27, 2025
Unprompted review
Scribbr logo

Reply from Scribbr

Hi there,

Thank you for your feedback! We're delighted to hear that you find our Citation Generator tool so useful. Our goal is always to help students get ahead :) Feel free to reach out to us if you have any questions.

Kindly,
Thaïs & the Scribbr team

Rated 5 out of 5 stars

Undergrad, Post Grad, & Beyond

I have used Scribbr for my undergrad, masters, & now doctoral journey. It rivals the tools my school(s) have provided but has the distinct advantage of not limiting access to when I am enrolled. I did not back up files from my under grad appropriately & was crushed.

Luckily I still had access to Scribbr, so while I do not have all my assignments, I do at least have the sources i cited & can organize them efficiently.

October 26, 2025
Unprompted review
Scribbr logo

Reply from Scribbr

Hi Xenia Rose,

Thank you for taking the time to leave a review. We appreciate it!

While it's very unfortunate that you lost some of your files from undergrad, we're pleased to hear that our tool has been helpful in keeping your sources safe.

If there's anything we can help you with, please feel free to reach out to us. We'd be happy to assist you in any way we can!

Cheers,
Daphne & the Scribbr team

Rated 5 out of 5 stars

What makes Scribbr Great

I really like how Scribbr makes citations easy and pain free. Not to mention, it's free. I used to pay for EasyBib through Chegg and I have found that it's not the best, even though you have to pay for it! Scribbr is way more accurate and user friendly!

October 26, 2025
Unprompted review
Scribbr logo

Reply from Scribbr

Hi Dominique,

We appreciate your kind review about our Citation Generator. We're thrilled to hear you have found it to be accurate and user-friendly. That's precisely the kind of tool we set out to create when developing it. :)

If there's anything we can do for you, please don't hesitate to contact us. We're happy to help!

Cheers,
Daphne & the Scribbr team

Rated 4 out of 5 stars

it's very easy to work with

it's very easy to work with, and it makes using footnotes and creating citing lists easy. It is annoying that i have tot log in every time i restart my laptop.

October 24, 2025
Unprompted review
Scribbr logo

Reply from Scribbr

Hi Nina,

Thank you so much for taking the time to leave a review, we really appreciate your feedback! I’m glad to hear that you find Scribbr easy to use, especially for footnotes and citation lists.

I understand that having to log in again after restarting your laptop can be a bit annoying. I’ll make sure to share this with our development team so they can look into improving that experience in the future.

Thanks again for your thoughtful feedback and for using Scribbr!

Kind regards,
Tim & the Scribbr team

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