Scrivens Opticians & Hearing Care Reviews 

Easy to make a near-date appointment. All good joined up sharing of data between opthalmist and the glasses team. My thanks to them for checking I had all my usual features ie varifocal, tints, narrow sides for my hearing aids etc. They fit nicely and I'm delighted with them

Service was awesome staff very helpful only issue I thought was I purchased was overpriced and took to long to receive once I ordered them

My family and I go to the branch in Harwich. For us its very important for us to go to a local branch as .y son is visually impaired as well as being autistic and having ADHD. We've been using this branch since he was about 2 and they have always been so helpful, going above and beyond. One time when he was about 5 he decided to lay on the floor and to make sure his glasses were correct the optician just laid down with him to check. I always tell people we use them because when his glasses need repairing or replacing, not if but when, they are so easy to get to. The reception staff are probably some of the friendliest people you could want to meet. Always ready with a smile and pleasant greeting.
I honestly couldn't recommend them highly enough.

Great customer service and my glasses were back very quickly

Very friendly and wasn't kept waiting for long been going there for years and never had a problem.

Very hapy with the service and professionalism I received at Scrivens when getting my new glasses. The optometrist and the staff generally were very efficient and helpful. Highly recommend.

First Rate Service, as always a wonderful experience to be had at Scrivens Opticians, friendly, polite, helpful staff, couldn't do enough to help in not only frame choice but also fitting and after service.

New glasses are fine thank you for helping me choose them you’re always professional and a pleasure to deal with

Really friendly staff and really understanding when I had to bring in my 2 year old with me. Really professional, would highly recommend!

Friendly and helpful staff. High level of expertise. All round excellent experience. Thank you.

I would never have thought that a visit to the optician could be so nice. All three ladies were professional, knowledgeable, courteous and really pleasant. It was definitely business first but we had a laugh too. Thank you so much, I look forward to picking up my new glasses. I absolutely recommend Scrivens in Driffield to all who need to see an optician.

Had an eye test today at the Wem branch. I was seen by Liisa who was knowledgeable and thorough . The test was carried out by Abubakr who was very professional and answered all my questions promptly. Sharon and Liisa gave me their opinions on what frame’s suited me the best. Overall I would recommend Wem Scrivens for the fantastic service.

So today my glasses screw decided to come undone , so I popped down to hythe and was greeted with a fantastic friendly manner, Chelsea and Tracy then fixed my glasses but it wasn't easy due to the hinge type but they didn't give up and did it , they also went beyond and checked the fitting on them to make them comfortable again for ,many thanks to both and it was much appreciated and highly recommend

I booked an appointment for today. On arrival I will seen by the receptionist. Who asked if I had any concerns about my eyesight? It was the reason that I had booked the appointment. I had an episode earlier in the week when all I could see in my outer vision was zig zag lines that lasted for about twenty minutes. I also said that I had noticed a change in my vision when reading.
I am 65 years old, receiving benefits. I was asked when I last had a vision test and I said last year. She then informed me that the NHS would not cover the cost and I would have to pay £30 to cover the tests. So it seems that Scrivens are more interested in costs then a persons eyesight I said I couldn't afford to pay for it and cancelled the appointment. I won't be returning and will look into finding a more reputable company

The staff at the Sutton Coldfield Branch are amazing (Obdid, Maxine and Nirmal). They take time with you, don’t rush you and make you feel valued as a customer, and not just a number on the cash till, that’s why always use their services. Thanks for another great experience.

excellent personal service from the audiology department. good advice and care.

This review is for the Tamworth Scrivens. I received an excellent service. Staff were extremely professional, polite and everything was explained clearly to me during the appointment.
I highly recommend!

I went to scrivens for the Frist time after being recommended to go there very welcoming and nice not to feel rushed . Everything about my eye examination was explained to me thoroughly.So will definitely go back

I was extremely fortunate that Scrivens was able to get me in for an emergency appointment when I suffered an incident with my eye whilst on holiday. The service and care received was thorough, professional, friendly and extended to a follow-up call after I returned home. Highly recommended.