Scruff MacDuff Reviews 146

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

These shoes for Cassie (my dog) are excellent. She had somehow worn the black pads on her foot off, making it very sore and infected. These shoes have done the trick and her feet are back to normal. T... See more

Rated 5 out of 5 stars

I was given details of how to send back the incorrect sized harness with a freepost address and the correct sized one was sent first class and recieved the day after postage. The harness fits perfectl... See more

Rated 5 out of 5 stars

A straightforward shopping experience and swift delivery mean that Milo the pug can once again enjoy snuffling through the hedgerows with his eyes fully protected by his new Doggles. Great to be able... See more

Rated 5 out of 5 stars

The service was extremely easy to order from online. I needed to speak to someone at Scruff Mc Duff, and the person I spoke to was extremely helpful. Goods arrived promptly and were reasonably pric... See more

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4.8

Excellent

TrustScore 5 out of 5

146 reviews

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Rated 5 out of 5 stars

Excellent

Good quality products. I purchased a number of times for scruff mcduffs and they are all of an excellent quality and my dog loves them. I am extremely pleaded with the level of service I experiences as well.

February 18, 2014
Unprompted review
Scruff MacDuff logo

Reply from Scruff MacDuff

Dear Alistair,
Thank you very much for your response.
Scruff mac Duff is delighted to offer you the £3 voucher code "trust3".
. This voucher can be used by yourself, a friend or a member of your family.
. The order can be placed either online or over the phone.
Thanks again.
Kind regards,
Pascal
Customer services
Scruff Mac Duff

Rated 5 out of 5 stars

The only site that you can guarentee a good quality and a good service

Always been very happy with everything I have had from this reliable site.
On one occasion I ordered two items the same by mistake and I received a phone call letting me know my error and was given a full refund.
My dog wears the socks to help stop her biting her feet and although I have checked out other sites the quality of the ones from scruff are very good and long lasting.
It will be a sad day when this site closes
Sue

February 11, 2014
Unprompted review
Scruff MacDuff logo

Reply from Scruff MacDuff

Dear Susan,
Thank you very much for your response.
Scruff Mac Duff is delighted to offer you the£3 voucher code "trust3".
. This voucher can be used by yourself, a friend or a member of your family.
. The order can be placed either online or over the phone on 01506298988.
Thanks again.
Kind Regards,
Pascal
Customer Services
Scruff Mac Duff

Rated 5 out of 5 stars

speedy delivery

I ordered ruff wear skyliner boots for my 10 year old cocker spaniel as he is always at the vets with abcesses between his paws so i am hoping these boots will help, he is not too keen on wearing them but im sure he will get used to them, i cannot fault the service i recievefd from scruff macduff , would use again

December 12, 2013
Unprompted review
Rated 5 out of 5 stars

Doggles for doggles!

Super fast delivery. Great product for dogs with eye problems . Have told the vet about these and will forward details of C
Scruff Macduff outlet. Would recommend .

November 11, 2013
Unprompted review
Rated 3 out of 5 stars

Quick delivery, poor service

Quick service however when I contacted the company to arrange a return I didn't receive any response and as such was left with an item I couldn't use.

November 8, 2013
Unprompted review
Rated 5 out of 5 stars

My dogs look gorgeous!

I ordered two Doggles V Mesh Harnesses which, unfortunately, were too big for my dogs. Scruff MacDuff were marvellous. I returned the items and they were replaced almost immediately with a smaller size. The parcel arrived this morning and the dogs look gorgeous. Have ordered from Scruff MacDuff in the past and will certainly order again in the future.

October 14, 2013
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant

I ordered a pair of x-small doggles for my six month old chihuahua who only weighs 800g. His big eyes stick out and he had already had a graft operation on one eye after scratching it with his dew claw. So I was thrilled with the doggles I bought from this site. I had to make adjustments to the straps as they a little big but they are perfect. Unfortunately he scratched his other eye the day before they arrived but now he has the protection his eyes need for the other graft to heal properly. I wish I had found them sooner as I could have saved myself a couple of thousand pounds in monetary terms and my dear little chihuahua a lot of pain. The delivery was very speedy and I highly recommend both the doggles and this site.

October 8, 2013
Unprompted review
Rated 5 out of 5 stars

would recommend online purchase from Scruff Mcduff anytime...

I ordered some stuff online for my furry pets on 5 sept..however I had yet to receive the parcel by post after nearly 4 weeks.
I called and told them about it...and they were very accommodating and further liased with me via email to confirm the shipment address and contact no. .promising to resend the items to me as soon as possible.
However...the next day the parcel arrived! Without hesitation. ..had coco and feifei tried the harness n the doggles sunglasses n they fit perfectly.
Next I called long distance to Scruff Mcduff not to resend the items as I have received it already..
It is a pleasure doing business with u...

October 4, 2013
Unprompted review
Rated 5 out of 5 stars

easy to fit, and good value

At a fantastic price for our most valued pet they fit with ease and particular comfort as proved by our dog not trying to get them off.
Will definitely shop at Scruff MacDuff again

September 2, 2013
Unprompted review

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