I made a purchase from Scruffs direct, all was great, the delivery arrived. Rather than being able to return and exchange for a different size, items have to be returned for a refund then re-ordered... See more
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The worst workwear out there , I brought some boots 7 weeks ago and there falling to bits , contacted customer support , but as I brought from Amazon it’s there problem not there’s , Amazon said i... See more
Ordered some shorts never got a shipping notice Sent 3 emails without response waited over 3 weeks before contacting customer services initial call eventually went to a pre record that said F... See more
Company replied
Product itself is brilliant, quality is as good as you can get for toughness/durability. They’re very comfortable and flexible with enough pockets to bring half your kitchen. On a serious note, we’l... See more
Company replied
Company details
Written by the company
Scruffs has delivered innovative safety footwear and workwear for tradesmen since 2003. With great design at its core, Scruffs continues to set the standard as the UK's leading workwear brand in terms of style, function and performance. Loaded with creative design ideas, high-tech materials and functional features it’s a want-to-wear brand with attitude. Scruffs always makes it easy for trades people to look good when you're working hard. Whether grafting in cold, wet or dry conditions, the vital factors remain the same – the highest levels of comfort, protection and styling that turns heads on and off the job.
Contact info
United Kingdom
- www.scruffs.com
Replied to 60% of negative reviews
Typically replies within 1 week
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Really comfortable pair of trousers
Really comfortable pair of trousers. Still hot around the knees but I’ve come to expect with work trousers with knee pads.

Reply from Scruffs Workwear
Utter garbage
I’ve wore the 3D pro. The most expensive for a day and it’s been the worst day ever.
They are badly designed. All the pockets are in one pocket on the left leg so you fill on and the rest can’t be used. I’ve been Looking for the phone pocket all day and still can’t find it. The right leg has 2 ruler pockets. I’ve never seen anyone since primary school use one. I would like my money back
Easy to use website
Easy to use website. Very quick delivery. Trousers are of excellent quality.

Reply from Scruffs Workwear
Quality hoodie and great service
Great service - hoodie is quality as well, really happy with it.

Reply from Scruffs Workwear
great tuff work wear very happy..and…
great tuff work wear very happy..and value price too.

Reply from Scruffs Workwear
Pro flex trousers..
Pro flex trousers... excellent. Most comfortable pair of work trousers I have owned. Did come up slightly smaller than other scruffs trousers I’ve had, exchange a size up and perfect

Reply from Scruffs Workwear
i still havent received the item and…
i still havent received the item and have been waiting ages

Reply from Scruffs Workwear
Easy to order
Easy to order, fast delivery. End user was very pleased with the trousers.

Reply from Scruffs Workwear
i haven't received the good i ordered…
i haven't received the good i ordered if you would be able to let me know what happened
Graham Hall

Reply from Scruffs Workwear
I really love scruffs products in…
I really love scruffs products in general their work wear lost longer than most brands I wore before, biggest issue I had was work trousers and boots. Me being 6'6 with wide feet is hard to find a pair of boots that I can comfortably wear all day without feeling any discomfort, scruffs V12's does the job. Unfortunately they are the only ones as other scruffs boots are bad fit for my feet.
As for trousers they last forever and are comfortable to wear, you get.holes here and there from keeping sharp objects in your pockets but they are an easy fix.

Reply from Scruffs Workwear
Spot on!
Product itself is brilliant, quality is as good as you can get for toughness/durability. They’re very comfortable and flexible with enough pockets to bring half your kitchen.
On a serious note, we’ll worth the money but would recommend dropping a size on the waist. Bought my regular size length and waist, came perfect for the length but too big on the waist.

Reply from Scruffs Workwear
After spending a fair amount I thought…
After spending a fair amount I thought being charged postage was a bit accesive as most retailers will deliver free after z certain amount
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