I made a purchase from Scruffs direct, all was great, the delivery arrived. Rather than being able to return and exchange for a different size, items have to be returned for a refund then re-ordered... See more
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The worst workwear out there , I brought some boots 7 weeks ago and there falling to bits , contacted customer support , but as I brought from Amazon it’s there problem not there’s , Amazon said i... See more
Ordered some shorts never got a shipping notice Sent 3 emails without response waited over 3 weeks before contacting customer services initial call eventually went to a pre record that said F... See more
Company replied
Product itself is brilliant, quality is as good as you can get for toughness/durability. They’re very comfortable and flexible with enough pockets to bring half your kitchen. On a serious note, we’l... See more
Company replied
Company details
Written by the company
Scruffs has delivered innovative safety footwear and workwear for tradesmen since 2003. With great design at its core, Scruffs continues to set the standard as the UK's leading workwear brand in terms of style, function and performance. Loaded with creative design ideas, high-tech materials and functional features it’s a want-to-wear brand with attitude. Scruffs always makes it easy for trades people to look good when you're working hard. Whether grafting in cold, wet or dry conditions, the vital factors remain the same – the highest levels of comfort, protection and styling that turns heads on and off the job.
Contact info
United Kingdom
- www.scruffs.com
2.1
Poor
648 reviews
Replied to 60% of negative reviews
Typically replies within 1 week
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Really comfortable pair of trousers
Really comfortable pair of trousers. Still hot around the knees but I’ve come to expect with work trousers with knee pads.
February 18, 2021
Reply from Scruffs Workwear
Good Afternoon, thank you for your feedback, I'm glad to hear you are happy with your items and our service and we hope you continue to shop with us again in the future :)
Utter garbage
I’ve wore the 3D pro. The most expensive for a day and it’s been the worst day ever.
They are badly designed. All the pockets are in one pocket on the left leg so you fill on and the rest can’t be used. I’ve been Looking for the phone pocket all day and still can’t find it. The right leg has 2 ruler pockets. I’ve never seen anyone since primary school use one. I would like my money back
February 18, 2021
Unprompted review
Easy to use website
Easy to use website. Very quick delivery. Trousers are of excellent quality.
February 17, 2021
Reply from Scruffs Workwear
Good Afternoon, thank you for your feedback, I'm glad to hear you are happy with your items and our service and we hope you continue to shop with us again in the future :)
Reply from Scruffs Workwear
Good Afternoon, thank you for your feedback, I'm glad to hear you are happy with your items and we hope you continue to shop with us again in the future :)
Quality hoodie and great service
Great service - hoodie is quality as well, really happy with it.
February 17, 2021
Reply from Scruffs Workwear
Good Afternoon, thank you for your feedback, I'm glad to hear you are happy with your items and our service and we hope you continue to shop with us again in the future :)
Very pleased and a really fast delivery
February 17, 2021
Reply from Scruffs Workwear
Good Afternoon, thank you for your feedback, I'm glad to hear you are happy with your items and our service and we hope you continue to shop with us again in the future :)
great tuff work wear very happy..and…
great tuff work wear very happy..and value price too.
February 17, 2021
Reply from Scruffs Workwear
Good Afternoon, thank you for your feedback, I'm glad to hear you are happy with your items and our service and we hope you continue to shop with us again in the future :)
Pro flex trousers..
Pro flex trousers... excellent. Most comfortable pair of work trousers I have owned. Did come up slightly smaller than other scruffs trousers I’ve had, exchange a size up and perfect
February 16, 2021
Reply from Scruffs Workwear
Good Afternoon, thank you for your feedback, I'm glad to hear you are happy with your items and our service and we hope you continue to shop with us again in the future :)
Great service
February 16, 2021
Reply from Scruffs Workwear
Good Afternoon, thank you for your feedback, I'm glad to hear you are happy with your items and our service and we hope you continue to shop with us again in the future :)
Reply from Scruffs Workwear
Good Afternoon, thank you for your feedback, I'm glad to hear you are happy with your items and our service and we hope you continue to shop with us again in the future :)
i still havent received the item and…
i still havent received the item and have been waiting ages
February 15, 2021
Reply from Scruffs Workwear
I am sorry to hear this, can you please contact us directly at support@scruffs.com along with your order number so we can assist you further.
Easy to order
Easy to order, fast delivery. End user was very pleased with the trousers.
February 13, 2021
Reply from Scruffs Workwear
Good Afternoon, thank you for your feedback, I'm glad to hear you are happy with your items and our service and we hope you continue to shop with us again in the future :)
Excellent service and products
February 13, 2021
Reply from Scruffs Workwear
Good Afternoon, thank you for your feedback, I'm glad to hear you are happy with your items and our service and we hope you continue to shop with us again in the future :)
i haven't received the good i ordered…
i haven't received the good i ordered if you would be able to let me know what happened
Graham Hall
February 13, 2021
Reply from Scruffs Workwear
Good Afternoon Graham, apologies I can see your order is from January - our system states that this was despatched on 25.01.2021 under Sales Ref WAR1834015W - if you still did not receive this then please contact us at support@scruffs.com :)
I really love scruffs products in…
I really love scruffs products in general their work wear lost longer than most brands I wore before, biggest issue I had was work trousers and boots. Me being 6'6 with wide feet is hard to find a pair of boots that I can comfortably wear all day without feeling any discomfort, scruffs V12's does the job. Unfortunately they are the only ones as other scruffs boots are bad fit for my feet.
As for trousers they last forever and are comfortable to wear, you get.holes here and there from keeping sharp objects in your pockets but they are an easy fix.
February 12, 2021
Reply from Scruffs Workwear
Good Afternoon, thank you for your feedback, I'm glad to hear you are happy with your items and our service and we hope you continue to shop with us again in the future :)
Quality wear
February 9, 2021
Reply from Scruffs Workwear
Good Afternoon, thank you for your feedback, I'm glad to hear you are happy with your items and our service and we hope you continue to shop with us again in the future :)
Spot on!
Product itself is brilliant, quality is as good as you can get for toughness/durability. They’re very comfortable and flexible with enough pockets to bring half your kitchen.
On a serious note, we’ll worth the money but would recommend dropping a size on the waist. Bought my regular size length and waist, came perfect for the length but too big on the waist.
February 8, 2021
Reply from Scruffs Workwear
Good Afternoon, thank you for your feedback, I'm glad to hear you are happy with your items and our service and we hope you continue to shop with us again in the future :)
Reply from Scruffs Workwear
Good Afternoon, thank you for your feedback, I'm glad to hear you are happy with your items and our service and we hope you continue to shop with us again in the future :)
After spending a fair amount I thought…
After spending a fair amount I thought being charged postage was a bit accesive as most retailers will deliver free after z certain amount
February 7, 2021
Reply from Scruffs Workwear
Good Afternoon, thank you for your feedback, I'm glad to hear you are happy with your items and our service and we hope you continue to shop with us again in the future :)
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