Great amount of fabric choices for each sofa. Simon at Aintree was very helpful gave good advice on each piece of furniture. Didn't feel pressured into buying, allowed to think about purchase before... See more
Location
Switch locationAintree Shopping Park, Topham Drive, L9 5AT Liverpool, Lancashire,, GB
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Helpful salesman not pushy at all.....kept upto date on production in Italy......delivered on time...to the hour !....local men delivered and took away all packaging very professional... excellent com... See more
The staff at your Aintree store were all both professional and knowledgeable. Louis approached us in a very friendly way and showed us all the corner sofas I was interested in. He was very helpful and... See more
Store is bright and well spaced out, while the staff are pleasant and helpful. Sofas are of high quality but expensive and the waiting time to receive an order is bordering on ridiculous. The lack of... See more
Company replied
Company details
About poltronesofà - Aintree
Written by the company
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Written by the company
Contact info
Aintree Shopping Park, Topham Drive, L9 5AT, Liverpool, Lancashire,, United Kingdom
- 0191 731 3300
4.6
Excellent
2K reviews
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We had a good idea what we wanted but…
We had a good idea what we wanted but my husband hadn’t seen the chairs & sofa I had picked in another SCS store. The assistant was very helpful in Aintree & luckily we both chose the same furniture. Can’t wait for it to be delivered.
May 28, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Great shop & service.
June 12, 2026
Reply from poltronesofà - Aintree
Ciao Barbara,
Thank you very much for speaking with me this morning, We really appreciate your feedback and are pleased that over all you had a positive experience in store.
As soon as your order is ready for delivery we will be in touch to book in your delivery.
Thank you for your order with us.
Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team
We had texts to let us know what date…
We had texts to let us know what date it was being delivered. Then on the day of delivery we got a call from them to say we will be there at half 10. They arrived on time, checked where we wanted each piece of furniture and put it in that place. They cleaned up after themselves and were kind and respectful.
June 13, 2026
Very friendly and professional staff
Very friendly and professional staff
delivery on time
2 settees assenbled and checked
excellent service !!!!
June 11, 2026
Great experience
Great experience from choosing to delivery. Customer advisors ( Tom) so helpful and friendly in the Aintree store.
Furniture arrived 2 weeks before estimated date ( another plus) and the delivery guys were fantastic respected our home and the new sofas, did a very speedy and tidy job !! 10/10 all around .
June 10, 2026
Lovely showroom helpful patient staff…
Lovely showroom helpful patient staff very friendly
June 5, 2026
The man who dealt with me was not at…
The man who dealt with us was not at all pushy.
He was really helpful and done his best to get us a good deal.
I think it's important to have a sales person who understands his customer.
We change our furniture regularly and we would use this store again if we were met with such a nice, understanding salesperson.
June 2, 2026
Si was extremely helpful and very…
Si was extremely helpful and very knowledgeable ans approachable. Thank you :)
May 30, 2026
Very helpful staff good advice and well…
Very helpful staff good advice and well planned design
June 4, 2026
Poltrone aintree retail park
Went to poltrone aintree retail park , was greeted by kate ,who looked after me when ordering sofas , what an amazing person so curteous , polite , helpful , told her what my budget was , nothing was too much trouble , she is brilliant , had my sofas ordered in 30 minutes .
June 1, 2026
Unprompted review
Extremely helpful staff in Aintree store
Staff in Aintree shop were extremely helpful and delivery men were polite and efficient.
June 3, 2026
Reply from poltronesofà - Aintree
Good Afternoon,
Thank you for your review.
We’re pleased to hear you had a positive experience with us.
If there’s anything we could have done to make it a 5-star experience, we’d really appreciate your feedback.
If you feel happy to update your review, you can do so in your TP account by going to ‘My Reviews’, locating this review, and selecting ‘Edit’, where you can amend both the rating and review content.
Many thanks
Lynsey - Poltronesofa at ScS
Social Media Team
Kate was very welcoming and…
Kate was very welcoming and professional.
No hard sell, just information to help us make a decision.
Everything explained in simple terms
I would totally recommend
June 1, 2026
Fantastic service from the moment we…
Fantastic service from the moment we walked through the door, greeted by Simon, he was so helpful, really patience, didn't rush us, we looked at a number of sofas, so much to choose from. We picked the perfect sofa, which was very comfortable in the perfect colour, would definitely recommend going there and ask for Simon to help you.
May 28, 2026
Another great product from scs sofas…
Another great product from scs sofas where delivered on time the two guys where very professional
May 30, 2026
I visited a couple of times and saw…
I visited a couple of times and saw Kate. She was very helpful and knowledgeable
May 30, 2026
Was walked around show room by 2 very…
Was walked around show room by 2 very polite men never felt pressured at any timr
May 14, 2026
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