poltronesofà - Bedford Reviews 

1,497
TrustScore 4.5 out of 5

4.7

Interchange Retail Park, Ampthill Road, MK42 7AZ Bedford, Bedfordshire,, GB


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Rated 5 out of 5 stars

Was greeted as soon as we entered the store by the very friendly and helpful assistant named Vanita who explained everything we needed to know about the store. We already knew the sofa we wanted so Va... See more

Rated 5 out of 5 stars

The delivery drivers were great, called in advance, friendly and quick.. sofa is beautifully made, fine detail on point! Needed to turn my corner sofa from a 2by2 to 1by3 and needed another cable... See more

Rated 3 out of 5 stars

We were told there wasn’t a lighter colour than beige for the suite we were buying After ordering I found out online there was a light beige so went into the store They said we would have to pay a... See more

Company replied

Rated 5 out of 5 stars

From the moment we walked into poltronesofa Bedford store, we felt welcomed. Staff were very friendly. AJ was the customer service person that delt with us. He invited us to look around, he gave us... See more


Company details

  1. Furniture Store

About poltronesofà - Bedford

Written by the company

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Written by the company


Contact info

  • Interchange Retail Park, Ampthill Road, MK42 7AZ, Bedford, Bedfordshire,, United Kingdom

  • 01234 229070

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.7

All reviews

(1,497)

17,390 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Expeeience

The friendluness and professional attitude of staff. Thanks Chris, we cant wait yntil our new sifa is ready.

June 20, 2026
Rated 5 out of 5 stars

The one in Bedford is above and beyond

The one in Bedford is above and beyond.
They've got a wonderful range of sofas, laid out spaciously, and organized in the style of real living rooms (so you can see how yours might look). There's also a huge selection of colours to choose from.
Decent prices with delivery to your room of choice.
Great service, too. They're there to help but don't put pressure or annoy you with sales talk!

June 17, 2026
Unprompted review
Rated 4 out of 5 stars

The salesman was very helpful

The salesman was very helpful, quick , stressfree service

June 12, 2026
poltronesofà - Bedford logo

Reply from poltronesofà - Bedford

Ciao Melanie,

Thank you for your review.

We’re pleased to hear you had a positive experience with us.
If there’s anything we could have done to make it a 5-star experience, we’d really appreciate your feedback.

If you feel happy to update your review, you can do so in your TP account by going to ‘My Reviews’, locating this review, and selecting ‘Edit’, where you can amend both the rating and review content.

Many thanks
Lynsey - Poltronesofa at ScS
Social Media Team

Rated 5 out of 5 stars

We were approached by the deputy…

We were approached by the deputy manager Raz almost as soon as we walked in. He left us for a few minutes while we found what we wanted, and then reappeared so we could make our purchase with ease. He explained everything as we went along and made it very easy. Thanks Raz!

June 11, 2026
Rated 5 out of 5 stars

Salesperson very helpful

Salesperson very helpful and knowledgeable without being too pushy for a sale.Shop well layed out to enable the sofas to be seen and tried out for comfort.
Being able to take a swatch home for colour match would be useful, perhaps put a deposit on it to ensure customer returns it to the store

May 28, 2026
Rated 3 out of 5 stars

Beautiful sofa selected in showroom

Beautiful sofa selected in showroom.
Nearly 4 months delivery!!!!!
I understand things are hard, but surely new designs should at least have some stock??

April 28, 2026
poltronesofà - Bedford logo

Reply from poltronesofà - Bedford

Good Afternoon Mary,

Thank you for your review.

As a large number of our furniture models are made to order this means all the made to order models are put into producing when a order has been placed by a customer for that pacific item.

The furniture model you have placed your order for is a model which is a made to order item making the lead time be due to the production time of manufacturing & to be received into ourselves from the manufacture.

I hope this information helps.

Many Thanks
Poltronesofa at ScS

Rated 4 out of 5 stars

The staff were knowledgeable and…

The staff were knowledgeable and answered all my questions. They helped me sort out someone to take apart and rebuild my sofa on delivery to get it into my flat. Very pleasant experience all round.

May 23, 2026
Rated 5 out of 5 stars

excellent showroom and a very good…

excellent showroom and a very good layout. a good price range, and no hard sell, just good customer service.
the staff were very helpful, i was dealing with chris at kempston branch.
a bit of a problem with access into my house owing to the size of the sofa, although i did give the measurements of all doorways. then having to pay another £300 to get the sofa taken apart and another delivery arranged, this should have been avoided as i paid £2600 for the sofa already.
however, on the whole, including all people involved, an excellent service. thank you.

May 23, 2026

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