Was greeted as soon as we entered the store by the very friendly and helpful assistant named Vanita who explained everything we needed to know about the store. We already knew the sofa we wanted so Va... See more
Location
Switch locationInterchange Retail Park, Ampthill Road, MK42 7AZ Bedford, Bedfordshire,, GB
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See what reviewers are saying
The delivery drivers were great, called in advance, friendly and quick.. sofa is beautifully made, fine detail on point! Needed to turn my corner sofa from a 2by2 to 1by3 and needed another cable... See more
We were told there wasn’t a lighter colour than beige for the suite we were buying After ordering I found out online there was a light beige so went into the store They said we would have to pay a... See more
Company replied
From the moment we walked into poltronesofa Bedford store, we felt welcomed. Staff were very friendly. AJ was the customer service person that delt with us. He invited us to look around, he gave us... See more
Company details
About poltronesofà - Bedford
Written by the company
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Written by the company

Contact info
Interchange Retail Park, Ampthill Road, MK42 7AZ, Bedford, Bedfordshire,, United Kingdom
- 01234 229070
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I was greeted at the door by a lovely…
I was greeted at the door by a lovely salesman. Not pushy at all.
Listened to what I was looking for and showed me a few items till I found mine.
He was full of knowledge was patient with me and my anxiety bleeding nose ect. We closed the deal and I was very happy. I even got an amazing Italian coffee.
Sales Assistant was friendly
Sales Assistant was friendly, knowledgeable and talked us through the whole process.
Made very welcome and had a good…
Made very welcome and had a good knowledge of the products on sale
Nathan was extremely helpful and…
Nathan was extremely helpful and knowledgeable,gave us time and advice which helped us make our minds up.
The salesman was welcoming
The salesman was welcoming, helpful and courteous. Couldn't have asked for better.
What a positive experience I had
What a positive experience I had. From the moment I walked in I was greeted by the lovely AJ (think that’s what his name was!)
What I was really impressed with was the amazing amount of choice in fabrics and colours.
The whole process of ordering was easy and quick. Looking forward to enjoying my new sofa and cushions very soon!
Will be recommending this quality store to people I know 🤗
Raz was brilliant
Raz was brilliant. Went in with my Nan to find a sofa, he was incredibly patient and went through the options with her. There wasn’t anything that was too much trouble!
From sale to delivery, everything was perfect
Right from sale to delivery, everything was perfect. The sofas came before the due date. The delivery drivers were very professional and courteous. My sofas were put together in no time at all. I am 100% satisfied and pleased with everything. Thank you ScS, and thank you to the delivery drivers
The delivery it's self was very good
The delivery it's self was very good but your tracking app is rubbish gave us totally wrong info told us a totally different time that is was meant to be delivered so you really need to sort that out but the guys that delivered our sofa were nice polite and quick at setting up sofa
Thank you Vanita
Vanita was very friendly helpful and knowledgeable.
May use AI-assist with repliesRead more
i ordered a leather sofa on sunday 1st…
i ordered a leather sofa on sunday 1st feb 26 just been in shop to cancel 3rd feb after looking at facebook scs complaints and reading 1 review trust pilot ive been told i cannot cancel but i could amend so it has not gone into production yet they will not cancel they have had 1000 pounds from me i have told them i will not pay any more money but they say they are going to make the sofa any way and chase me for the rest with their legal team bedford store manager nathan everything people say about this companies bad customer service is true you cannot get in contact with any one to complain so i will be contacting citizens advice and my bank tomorrow

Reply from poltronesofà - Bedford
Went to scs at Bradford
Went to scs at Bradford
.store to look for a new three piece sweet i asked if I could use the toilet and was told no they sed go to the cafe next door so I left the store and we won't be going back ever again.

Reply from poltronesofà - Bedford
Delivery perfect.
Perfect delivery from the SCS delivery guys, they kindly helped me move our old sofa out the living room installed our lovely new recliner sofa, very friendly guys. Very much appreciated.
Great customer service from purchase to…
Great customer service from purchase to delivery. I was kept posted throughout with regular information. Delivered on time stated. Friendly and efficient service from delivery men. Very happy as sofa arrived before Christmas. Great sofa too. It looks great
Very efficient
Very efficient, very polite and very careful and considerate!
Kept us well informed
Kept us well informed. Delivered carefully, assembled and tested. Very polite.
The delivery men were quite rude
The delivery men were quite rude, they was arguing amongst themselves and snapping at each other. I wasnt happy with the sofa but if im honest I wasnt comfortable to say to them.

Reply from poltronesofà - Bedford
Christmas Delivery
Lovely suite on time and good delivery experience staff brill from ordering to delivery.
Shaun and Aaron were very good and…
Shaun and Aaron were very good and explained everything.
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