Friendly welcoming service answered all out concerns and questions professionally and sold us exactly what we wanted. now waiting on the dilivery for the next leg of our purchasing journey.
Location
Switch location5 The Peel Centre, Whitebirk Drive, BB1 3HT Blackburn, Lancashire,, GB
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See what reviewers are saying
A suitable single and triple recliner were selected in store with good explanations and advice from the shop assistants. Initially we were told it would take 3 months for delivery, in fact communicati... See more
From ordering to delivery i cannot fault SCS. The quality of our new furniture is great and yes, it took some weeks to deliver, but as it came from Italy then I'm still impressed. Very happy. Del... See more
Great friendly service. The staff certainly appear to take pride in the layout of the shop and the products they sell. Unfortunately, we were disappointed to find out that the sofas we bought would... See more
Company replied
Company details
About poltronesofà - Blackburn
Written by the company
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Written by the company
Contact info
5 The Peel Centre, Whitebirk Drive, BB1 3HT, Blackburn, Lancashire,, United Kingdom
- 0191 731 3300
4.7
Excellent
1K reviews
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Very happy.
Excellent communication from the delivery guys (Daz&Josh) who turned up nice and early as we were the first delivery of the day.
They assembled two suites and tested the recliners very efficiently and was a very sociable team.
We are very happy with the suites.
Thank you.
July 23, 2024
Unprompted review
Reply from poltronesofà - Blackburn
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Good to walk round Donna was great she…
Good to walk round Donna was great she spoke to us when we arrived then let us browse on are own till we found what we wanted had good cup of coffee then Donna went though the paper work did not take long Donna was great
July 22, 2024
Reply from poltronesofà - Blackburn
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Great salesperson
Qasim, the sales representative was excellent. We went in the store to buy a particular item that was not available in the fabric we wanted. When we went through the type of sofa we were looking for he made a small number of alternative sofas and we chose a different one than the one we came in to buy. Very polite and helpful approach which we liked. Not too pushy. We wouldn't hesitate to recommend him to friends and family.
July 13, 2024
Reply from poltronesofà - Blackburn
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Excellent store and Excellent staff
Would highly recommend this store to anyone looking to buy a new sofa. From the moment we walked in we got greeted with a very polite and friendly member of staff called Donna. At no point did we feel pushed into buying anything and all was done at our own pace. Donna was so professional and helpful and couldn't do enough for us, explaining all the details we needed to know. They even remembered when we bought our last sofa 7 years ago.
Excellent service and Excellent staff!!!!
July 21, 2024
Unprompted review
Reply from poltronesofà - Blackburn
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Plenty of sofas to choose from
Plenty of sofas to choose from. Great prices. Great customer service.
July 21, 2024
Reply from poltronesofà - Blackburn
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Company helpful in all ways
Company helpful in all ways. In the showroom, on delivery and polite.
June 14, 2024
Reply from poltronesofà - Blackburn
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Was quick easy to place a order for our…
Was quick easy to place a order for our new sofa very friendly and bang on 4 weeks from ordering it to recieving our corner sofa went through everything we needed to know about our sofa the ins and outs about the fiance on it they kept us updated when delivering it from text message emailing and having login details to keep updated too the delivery guys took extra care when transporting our corner sofa into our house had smiles on their faces very friendly and had a good laugh would definitely recommending scs to all our family and friends couldn't fault anything or any part of their service we have had our sofa for one week and still happy with it comfy stylish
June 14, 2024
Reply from poltronesofà - Blackburn
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Excellent service in store and delivery…
Excellent service in store and delivery day - kept us well informed during the day when to expect them
July 11, 2024
Unprompted review
Reply from poltronesofà - Blackburn
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Very good help from the staff
Very good help from the staff
Very pleased with our sofa’s
Will visit the store again
July 15, 2024
Reply from poltronesofà - Blackburn
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Very professional helpful and friendly.
July 7, 2024
Reply from poltronesofà - Blackburn
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Reply from poltronesofà - Blackburn
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
I bought a 2 seater sofa and accent…
I bought a 2 seater sofa and accent chair damian was very helpful and even brought the chair from the lower floor to put it alongside the sofa
July 14, 2024
Reply from poltronesofà - Blackburn
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Reply from poltronesofà - Blackburn
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
We found the perfect sofa
Very attentive and helpful staff , didn't hassle us when going in, offered us a coffee and didn't feel pressured
June 30, 2024
Reply from poltronesofà - Blackburn
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Sofas
I just went into store 1st time bought 2 sofas. Reasonable price.
Salesman From Nelson Lancashire was very professional and caring. Thank you 😊
July 9, 2024
Reply from poltronesofà - Blackburn
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Reply from poltronesofà - Blackburn
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Helpful and informative staff
Helpful and informative staff, Natasha took the time to ensure we got the necessary information to enable us to make the perfect choice of sofa suited to our needs
June 28, 2024
Reply from poltronesofà - Blackburn
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Customer service excellent. Really happy with his knowledge to guide us in picking the right sofas to suit our family
Damian who assisted us was a lovely guy. Easy to deal with, answered all our questions. So much choice but he really helped with picking the right sofa for us.
July 2, 2024
Unprompted review
Reply from poltronesofà - Blackburn
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Donna the sales assistant was very…
Donna the sales assistant was very thorough. She explained every single aspect of everything. Very efficient in her job. Helpful and a nice lady.
July 2, 2024
Reply from poltronesofà - Blackburn
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Very good service
Friendly and polite,
Quick to assemble the sofa
Cleaned up after themselves
Very good service.
July 2, 2024
Unprompted review
Reply from poltronesofà - Blackburn
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
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