Andy was very knowledgeable and extremely helpful. It made our purchase seamless and easy. Just a pity that the delivery estimate is for three months.
Location
Switch locationBridgend Retail Park, Picton Gardens, CF31 3XX Bridgend, Glamorgan,, GB
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See what reviewers are saying
after placing our order 11/04/26 eventually 14 weeks later it arrived. the lads who delivered it were quick and professional in assembly.. we were very pleased. our grip though was no communicatio... See more
Company replied
I came in several before purchasing with my partner and mum, Wayne was just brilliant each time! Outstanding friendly helpful service and can tell the quality is great - look forward to my new arrival... See more
My Sofa was ready to be delivered earlier than expected, I needed to change day as was working this was really easy to do. The delivery kept me informed of when it would be delivered and the Team of 3... See more
Company details
About poltronesofà - Bridgend
Written by the company
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Written by the company

Contact info
Bridgend Retail Park, Picton Gardens, CF31 3XX, Bridgend, Glamorgan,, United Kingdom
- 01656 640740
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Staff very friendly and helpful at the…
Staff very friendly and helpful at the store in Bridgend. Kept up to date with delivery time. The delivery drivers were very careful with the furniture and assembled it quickly.
Very welcoming
Very welcoming, Knowledgeable and not too pushy. Can’t wait for my new sofa 😄
Store looks amazing, great experience
The staff were very welcoming and helpful, the store looks amazing, we weren't rushed, they answered all our questions and we're very professional.
Boys where brilliant put settee…
Boys where brilliant put settee together really efficiently and quickly cant fault them
Great showroom with a wide variety of…
Great showroom with a wide variety of choice. We had excellent support from Scott who was able to answer all of our questions
Great.
As soon as walked into the store it smelt wonderful and was greeted by a colleague. Very informative and helpful. Purchased a chair.
Arrived at date give
Arrived at date give, kept fully informed. Furniture is excellent quality and very comfortable. The lads who delivered it, Josh and Joshua were polite, helpful and professional. They assemble, tested and placed the chairs for us all with a smile. Thank you both
Great choice
Excellent help from staff members and great choice of sofas, chairs, colours and fabrics
Amazing experience
Andrew was absolutely brilliant! Couldn’t have been any more accommodating. We had a great experience from start to finish.
Attentive staff and plenty of room to…
Attentive staff and plenty of room to manoeuvre and view options.
It was great looking around the store…
It was great looking around the store and yes I found the item I was looking for, only I have to wait 12weeks, the staff member was very accommodating and knowledgeable
The salesman who I dealt with was very…
The salesman who I dealt with was very polite, informative and let me make up my own mind on what I wanted and didn't follow me around the store trying to get a sale.
Shopping/buying experience
Met by a very nice sales person at the told. Told him what I required, he took me to the area where I found the sofas I had been looking at online. However after trying it Wayne showed me a similar sofa which suited me better
Attentive but not too intrusive staff…
Attentive but not too intrusive staff members at Poltronesofa, Bridgend. We were given space to browse and then, once decisions needed to be made, a representative guided our thoughts in the right direction.
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