poltronesofà - Bridgend Reviews 

1,986
TrustScore 5 out of 5

4.8

Bridgend Retail Park, Picton Gardens, CF31 3XX Bridgend, Glamorgan,, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Andy was very knowledgeable and extremely helpful. It made our purchase seamless and easy. Just a pity that the delivery estimate is for three months.

Rated 1 out of 5 stars

after placing our order 11/04/26 eventually 14 weeks later it arrived. the lads who delivered it were quick and professional in assembly.. we were very pleased. our grip though was no communicatio... See more

Company replied

Rated 5 out of 5 stars

I came in several before purchasing with my partner and mum, Wayne was just brilliant each time! Outstanding friendly helpful service and can tell the quality is great - look forward to my new arrival... See more

Rated 5 out of 5 stars

My Sofa was ready to be delivered earlier than expected, I needed to change day as was working this was really easy to do. The delivery kept me informed of when it would be delivered and the Team of 3... See more


Company details

  1. Furniture Store

About poltronesofà - Bridgend

Written by the company

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Written by the company


Contact info

  • Bridgend Retail Park, Picton Gardens, CF31 3XX, Bridgend, Glamorgan,, United Kingdom

  • 01656 640740

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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4.8

All reviews

(1,986)

17,230 reviews in the last 12 months

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Rated 4 out of 5 stars

Good experience

Good initial setup as we walked in spacious not cluttered. Nice welcome asked if they could help not pushy nor hovered but on hand if needed. Explained the cloths and colours available along with how you can mix and match across ranges. Very helpful when we got to detail choices, always providing price and savings as we progressed. sales person Andrew Jones. Had to ask about feet changes. Else excellent.

April 11, 2026
Rated 5 out of 5 stars

Great delivery!

Great delivery service would have been spot on time but a poor phone reception prevented the team finding our property straight away.
However, when they arrived the sofa was quickly unpacked, assembled and put in position.
Couldn't fault the delivery and would highly recommend them for their efficiency and friendly service.

January 17, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent delivery men!…

The 2 men who delivered my replacement furniture were amazing, they had to remove and pack a BIG. Corner unit then unpack and fit the new one, they were helpful, courteous, polite I can’t say enough about them.
I’m sure they have a short timeframe for each job BUT they didn’t rush me they checked it was put in the sequence I wanted it… well done boys 5 *’s from me
Janit Cromwell ( porthcawl)

January 13, 2026
Unprompted review
Rated 5 out of 5 stars

Sales staff were helpful

Sales staff were helpful, patient and did not put any pressure on us to buy.

Delivery time was met and furniture smoothly delivered and assembled with packaging removed to our satisfaction.

January 12, 2026
Unprompted review
Rated 5 out of 5 stars

A Great Experience from Start to Finish

The Service in store by Andrew was second to none.Personable friendly and not pushy .
Delivery was faster than expected and the delivery team called in advance to advise on time . They were friendly extremely helpful and polite ,even though it was a difficult delivery.
They took all packaging away and made sure I was 100% happy before leaving.

December 30, 2025
Unprompted review
Rated 4 out of 5 stars

The crew were brilliant

The crew were brilliant. They were running late due to appalling weather (heavy driving rain).
It was only about a 20 meter distance from the lorry to my premises, but the furniture had to be de-boxed outside and parts of it were soaked.
Not the crew's fault, but should not it be packed in plastic? After all, it is winter in the UK and rain is always likely. I was offered the opportunity to reject the delivery, but didn't.

January 8, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service from start to finish…

Fantastic service from start to finish from the purchase of our new sifa to the delivery drivers who dropped our sofa off. SCS great service. Purchased the sofa few weeks ago arrived earlier than expected which was great also so really pleased.

December 6, 2025
Unprompted review
Rated 5 out of 5 stars

Great

Helpful sales from Scott at SCS & Really friendly delivery team in Vlad and lulian. (RLiulian). Some mix up as I had 3 texts this week to say it was arriving and then it wasn’t and I just had a call to ask was I ready for it! Thankfully yes I was in. But great service, delivered without fuss and all packed well and packaging removed.

November 19, 2025
Unprompted review

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