Andy was very knowledgeable and extremely helpful. It made our purchase seamless and easy. Just a pity that the delivery estimate is for three months.
Location
Switch locationBridgend Retail Park, Picton Gardens, CF31 3XX Bridgend, Glamorgan,, GB
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See what reviewers are saying
after placing our order 11/04/26 eventually 14 weeks later it arrived. the lads who delivered it were quick and professional in assembly.. we were very pleased. our grip though was no communicatio... See more
Company replied
I came in several before purchasing with my partner and mum, Wayne was just brilliant each time! Outstanding friendly helpful service and can tell the quality is great - look forward to my new arrival... See more
My Sofa was ready to be delivered earlier than expected, I needed to change day as was working this was really easy to do. The delivery kept me informed of when it would be delivered and the Team of 3... See more
Company details
About poltronesofà - Bridgend
Written by the company
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Written by the company

Contact info
Bridgend Retail Park, Picton Gardens, CF31 3XX, Bridgend, Glamorgan,, United Kingdom
- 01656 640740
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Salesperson was very helpful and…
Salesperson was very helpful and answered all my questions regarding leather sofa. Actually made an order ,awaiting delivery.
Very professional,friendly and helpful.
Good experience
Good initial setup as we walked in spacious not cluttered. Nice welcome asked if they could help not pushy nor hovered but on hand if needed. Explained the cloths and colours available along with how you can mix and match across ranges. Very helpful when we got to detail choices, always providing price and savings as we progressed. sales person Andrew Jones. Had to ask about feet changes. Else excellent.
The delivery drivers were well informed…
The delivery drivers were well informed and helpful. Called in time to advise on ETA
There was a fault with the sofa. Which was escalated straight away
The 3 gentlemen were friendly nothing…
The 3 gentlemen were friendly nothing was too much trouble, very efficient and respectful of my home and new purchases
Quick, efficient, on time
Delivery on time. Quick, efficient delivery & installation, by polite, pleasant delivery guys Bolt & Kristian.
Thank you!
The man was very welcoming and…
The man was very welcoming and friendly. Give use lots of information about the sofa.
Great delivery!
Great delivery service would have been spot on time but a poor phone reception prevented the team finding our property straight away.
However, when they arrived the sofa was quickly unpacked, assembled and put in position.
Couldn't fault the delivery and would highly recommend them for their efficiency and friendly service.
Excellent delivery men!…
The 2 men who delivered my replacement furniture were amazing, they had to remove and pack a BIG. Corner unit then unpack and fit the new one, they were helpful, courteous, polite I can’t say enough about them.
I’m sure they have a short timeframe for each job BUT they didn’t rush me they checked it was put in the sequence I wanted it… well done boys 5 *’s from me
Janit Cromwell ( porthcawl)
Sales staff were helpful
Sales staff were helpful, patient and did not put any pressure on us to buy.
Delivery time was met and furniture smoothly delivered and assembled with packaging removed to our satisfaction.
A Great Experience from Start to Finish
The Service in store by Andrew was second to none.Personable friendly and not pushy .
Delivery was faster than expected and the delivery team called in advance to advise on time . They were friendly extremely helpful and polite ,even though it was a difficult delivery.
They took all packaging away and made sure I was 100% happy before leaving.
The crew were brilliant
The crew were brilliant. They were running late due to appalling weather (heavy driving rain).
It was only about a 20 meter distance from the lorry to my premises, but the furniture had to be de-boxed outside and parts of it were soaked.
Not the crew's fault, but should not it be packed in plastic? After all, it is winter in the UK and rain is always likely. I was offered the opportunity to reject the delivery, but didn't.
Both delivery men were very polite
Both delivery men were very polite , helpful, taking care with furniture - very professionally executed.
Fantastic service from start to finish…
Fantastic service from start to finish from the purchase of our new sifa to the delivery drivers who dropped our sofa off. SCS great service. Purchased the sofa few weeks ago arrived earlier than expected which was great also so really pleased.
To great boys bolt & catalin delivered…
To great boys bolt & catalin delivered my settees today on time. All packing rolled up & taken back with them it was raining at the time but that didn't stop them well done lads 👍👍👍
Good communication
Good communication, accurate timings and great efficiency on both the delivery and assembly of the furniture
The delivery team was professional and quick…
The delivery team was professional and knew what to do.
Great
Helpful sales from Scott at SCS & Really friendly delivery team in Vlad and lulian. (RLiulian). Some mix up as I had 3 texts this week to say it was arriving and then it wasn’t and I just had a call to ask was I ready for it! Thankfully yes I was in. But great service, delivered without fuss and all packed well and packaging removed.
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