The furniture was delivered almost to the minute of when the delivery crew informed us it would be yesterday and they were proficient at putting it together and in place.

My only complaint so far is the armchair on one side is creaking....otherwise my husband and I are happy with the sofa and armchair.

I'm sure Poltronesofa will rectify this matter so not unduly worried.

I was very impressed from the minute I walked in the shop. Beverley greeted me warmly and asked very sensible, pertinent questions to help narrow down the products which would meet my needs.
Everything was dealt with in a professional, efficient manner….. well done Beverley.

Excellent customer care from the sales assistant

No pressure sales tactics

We, especially my husband,who is severely partially impaired, were treated with respect

Welcoming surroundings in the shop

Lovely aroma from the air conditioning.

My husbsnd was allowed to take his time trying a riser reclining chair and realised he was more suited to a reclining chair. We were so impressed when we bought our chair that we returned a week later to buy a matching sofa

Very friendly and informative staff not pushy with sale. The young man walked round with me measuring the size on the ones I liked as I needed exact measurements for my sofas.

Very pleasant thank you

To say I was dreading delivery of my reclining chair was an understatement after reading the reviews, but thought their must be happy customers too, well I am one of them, delivery was earlier than expected by approx 3 weeks, delivered by 2 great guys and really pleased with my chair so far, colour and material are as ordered. Very happy customer. Thank you

Dean, the assistant who assisted me was very informative and knowledgeable. He answered all the questions I asked but wasn’t pushy.

Staff were very friendly and helpful very good experience thank you

The staff in the shop were great, delivery great but they have delivered 2 different colour sofas. No apologise from the store when I called to explain asked to send in photos to customer care. Still waiting for a response lets see what happens

Great from start to finish

Very helpful

Doncaster, salesperson James.This is are 3rd sofa from poltronesofa (scs) loved the wide range of choice and price. Staff were wonderful. Excellent service from start to finish.

Rang with delivery time as expected. Nice guys. Polite and chatty. Installed furniture good. The tracker wasn't accurate though. Delivery slot and delivery team names incorrect. However my furniture was delivered earlier than the tracker and email said it would be which was a bonus.

Great delivery guys

Bev and James made us feel very welcome listened to what we wanted and helped us find the sofas we wanted. Excellent customer service

The salesperson was very helpful and personable, explaining things very well. When there was a slight issue with paperwork they acted immediately. Very helpful with choosing the right product. Product not yet delivered so unable to comment on that aspect.

Callum and his colleague were very helpful and informative and helped us with our choice of sofa.

Delivery guys were great very quick and fast to put the sofa together

The 2 chaps that delivered it was very nice & lm very happy with the sofa