From order to delivery, it was very slick..our time in the showroom with Conlan Mansfield branch, who's help and advice was invaluable to help us make the right choice for us, to Joe & Sam delivering our sofa & chair today...they kept us informed of arrival time, super helpful...made sure the rooms and entrance were clear before bringing furniture in...really nice guys, very pleasant and explained anything that needed our attention. Cleared everything away before leaving. They whole team are a credit to SCS, and the furniture is beautiful and true to the colours we had chosen. We are very Happy with the whole experience.

From the purchase to delivery everything was excellent

Delivery drivers where very good delivery was so quick and great care was taken setting the sofa and chair up. All rubbish was taken away and left room tidy. Excellent delivery guys great sense of humour nice to see.
Thank you again

I was kept up to date on the delivery of my item from when it was due to arrive in the SCS warehouse, through to when it arrived.
Received a call from the delivery team on when they were likely to arrive. The team were caring and professional when bringing the item inside my home. Thank you.

Recently ordered 2 settees at SCS Doncaster, fantastic choice. We were dealt with by Bev who was very knowledgeable and really friendly without feeling any pressure to buy. Would definitely recommend to others.

Excellent service from scs, turned up on time. Contacted me 30mins before arrival which helped me prepare. Very heavy items but managed to deliver professionally and quickly. Great job guys. Thanks again. I love my new sofas

Two nice fellas,,that were polite, efficiant,and easy to talk with..

Great care was taken with the delivery. I was kept informed all the way through the delivery process.

WARNING! The run up to delivery was fine, then when it was delivered, was told it wouldn't go through the door by delivery person who hadn't even got out the van. Went to store who arranged a redelivery by Scs men, not contractors. All good sofa and chairs delivered with no real problems. Noticed that the footrest on one chair does not close properly so went to store who gave me phone number and email to contact customer services. Been trying for 10 days to get in touch, sent numerous emails with photos, asked for call back several times, hours waiting on phone with no response. Will never use this company again, their customer service is appalling so now looking to go down the Ombudsman etc route.

We were extremely impressed with the service we got from Bal, he was friendly, helpful and very knowledgeable. We were given all the help and information we needed to order our perfect sofa , thank you .

As we walked through the door, we were greeted by james and informed of sofa types and material choices then left to browse with no pressure and only approached when we had a question. Again james was very helpful and well informed and helped us make the purchase with ease. Thank you

Deliver guys great, customer services v poor, 24 hrs before callback, shop manager rude, raising his voice at my partner, I step in explain that we was misinformed that suite came in 2 grades if leather, 2nd grade was £200 cheaper but we went for top grade only to find out, only one grade we could of saved £200, sales assistant even admitted he said 2 grades even though manager said only 1 grade available, big con no resolution, constantly diverting away from issue, my advice is avoid, not sure if new Italian owner knows or cares about these issues

Sofa arrived with 'slight mark' that the delivery guys said they were told I was aware of. They showed me the sofa, which was streaked with black & horribly stained across the back. I refused delivery as it was disgraceful.
The sofa bed I had also ordered was dismantled outside & reassembled inside, however the feet were broken & just bare screws, not ideal as ai have new carpets. It's now balanced on a block of wood to keep it off the floor. It's very, very uncomfortable and when customer services get back to me I shall voice my complaints re both sofas. I will never use SCS again. They really have no pride in their furniture or reputation.

We found the staff welcoming on entry giving us an outline of how the showroom was set out. After we asked for more information, Dean was very friendly and knowledgeable and took us through the selection of colour and grade of leather. With his Manager Baj? we took advantage of the holiday offers which suited us perfectly and have ordered a suite that we can't wait to relax in.

Purchased furniture, excellent service from Bev & Dean

The staff were friendly and helpful a young man think called callum? He helped advise on which leather colours were available and how the sofas and chairs were constructed giving confidence in the products by doing this he answered all my questions and explained fully with regard to the 0% offer which was available
He advised on approximate delivery dates and was very helpful and knowledgeable throughout the whole process which he carried out extremely well

I liked being left alone to browse the store. When I needed help James at the Doncaster store was such a wonderful help.

Very open and air conditioned store helpful staff particularly the manager