poltronesofà - Dunstable Reviews 

393
TrustScore 4.5 out of 5

4.4

White Lion Retail Park, Luton Road, LU5 4XZ Dunstable, Bedfordshire,, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We visited the store twice, At the first visit, we were shown a sofabed that fitted our requirements but we needed time to look at alternatives elsewhere. On the second visit we were able to view the... See more

Rated 5 out of 5 stars

Simon and Nathan delivered our sofas today. Friendly, helpful and very considerate and careful about how they brought the 2 sofas into our small flat. One wrong sofa was originally delivered, but SC... See more

Rated 4 out of 5 stars

Good notification from delivery team and set up was quick and easy. Very straightforward as I was expecting no surprises.

Company replied

Rated 5 out of 5 stars

Walked into the shop had a look around at a few sofas, Nadeen then approached me asked if needed any assistance, he was very approachable, talkative, friendly, polite and professional. Able to answer... See more

Company replied


Company details

  1. Furniture Store

About poltronesofà - Dunstable

Written by the company

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Written by the company


Contact info

  • White Lion Retail Park, Luton Road, LU5 4XZ, Dunstable, Bedfordshire,, United Kingdom

  • 01582 691460

4.4

Excellent

TrustScore 4.5 out of 5

393 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(393)

16,455 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Can’t fault the service I received from…

Can’t fault the service I received from the staff at the SCS store making the process of buying my sofas easy and arranging my delivery date. On the day of delivery I was given a time slot and was able to track the progress of my order which arrived an hour earlier than the time slot given ,the delivery men were very friendly and helpful unpacking the sofas and putting them in the position I wanted them taking the wrapping away with them. I am more than pleased with the service I got fro SCS.

July 20, 2023
Unprompted review
Rated 5 out of 5 stars

Very Polite

Delivery men (Simon & Steffan), very polite and accommodating. Delivered to required room, put sofa together, made sure it was working, and far enough from the wall.
We did give to SCS another number to call on delivery day, unfortunately this was not given to the delivery men, not helpful.

June 9, 2023
Unprompted review
Rated 4 out of 5 stars

Really happy with my purchase and with…

Really happy with my purchase and with the service. My only thing is that it took a little longer than I would have liked but overall, I would recommend the store and the person who served me.

Really friendly and professional.

Thanks

May 20, 2023
Rated 5 out of 5 stars

Happy day b

Just got my new sofa the 2 delivery drivers Andy and Nathan where so polite and explained everything to me they were diamonds . thanks alot guy's.

May 15, 2023
Unprompted review
Rated 1 out of 5 stars

I have ordered furniture & paid in full…

I have ordered furniture & paid in full on 9.4.23 but not received delivery date, not a good start SCS Dunstable

May 10, 2023
poltronesofà - Dunstable logo

Reply from poltronesofà - Dunstable

Good Morning Mrs Anderson,

I hope you are well and thank you for taking the time to leave us your review.

First of all please accept our apologies that you have not yet received your delivery date.
I have taken a look over your order and it is noted that the store are to contact you today to discuss this once our delivery slots are open.

Take care and we look forward to speaking with you soon.

Many Thanks,
Lynsey - ScS Social Media Team

Rated 5 out of 5 stars

Delivery

Delivered everything on time and put the furniture in place and put it together unfortunately the coffee table was damaged but no fault of the two guys scs promised an exchange.

April 29, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look