Good sale price on shop stock , would have been 5*, if it could have been obtained sooner .

Very knowledgeable about the product. Not too pushy and allowed us time to go away, measure up and have a good think about the product.

The main thing that made our experience good was the sales assistant. He was excellent and was able to judge exactly how attentive to be. He gave us space to browse/disuss yet was immediately on hand when we wanted assistance. He was also pleasant, knowledgeable and followed up on queries/assurances promptly.
The range and choice in store was wide and we found what we were looking for.
My only other comment would be that we weren't provided a written invoice detailing our items and prices - though I'm sure it will be provided when I ask.

Couldn't fault the guys they were very good at mymums this morning built up sofa they took their time tidied up and showed her how to work the recliner placed it where she wanted it and moved a few things around for hershes 80 yes old.

The delivery team were absolutely amazing, they came the day we were told they would and they couldn’t be nicer and more helpful. The whole sofa was set up in less than 20 mins.

Sofa is brilliant too, exactly what we asked for and came with no issues.

Great experience.

Very nice salesman and easy to talk to and everything went well

We waited a few weeks for our new suite and it was well worth the wait thank you all

Glasgow fort
Emily was very helpful she also remember who we were
Always smiling and helpful

Brilliant service- highly recommended. Sales man was excellent

The couch was delivered on time I was told the delivery people were lovely curtios

we choose a sofa with some help from the staff
the delivery was booked
and it arrived on time and the delivery guys were great
the staff are so friendly and helpful
will definately reccomend to others
a painless seamless purchase and delivery
thank you

Went to shop we were welcomed and got speaking to gavin the manager who got me all sorted without any problem it was good experience for me to visit the shop

Upon entering the store at The Fort we were welcomed by Derek who gave us a quick lowdown as to how the store was laid out and” colour code “ of the sofas on display.
After deciding on a sofa we called Derek over who advised us on the cost and any additional “ protection “ for accidental damage, then completed our purchase with no further sales pressure.
Tops Derek.

Hi I went into your shop at the fort in Glasgow the staff were very helpful and informative helping us with our choice I was very pleased with my purchase the only thing was the timescale of delivery but the staff explained the reason and I am willing to wait as I got the sofas in wanted

Went in for a look and came out buying a suite. I have been looking for awhile in different shops nothing appealed to me. The salesman advised to have a look and if I needed any help let him know. No hard sales good advice. Bought my suite coming October delighted with my choice thank you

Shop was well displayed so many lovely sofas to choose from staff was very attentive took there time explaining questions we asked about sofas and choice of colours. Highly recommend Poltronesofa

Made us feel welcome and we could walk about the shop without being harassed recommend 💯 %

Very happy with the 2 seater sofa bought at the Fort , Glasgow in March. The downside was the long wait for delivery in July although I was aware of that at the time of buying. My money was therefore tied up with your company. Delivery was excellent with 2 friendly deliverers.

Emily made the entire ordeal of getting a couch simple and easy for us. As first time home buyers we had no idea how to really do anything, but looking for a couch was one less worry. Emily helped us around the shop, emailed details of ones we liked, and stayed in contact with me throughout the whole process. She even managed to get us the best deal and allowed us to collect us early, everything we could ever need. Shes the sweetest girl!