We were delighted with the service we received from Oliver at Gloucester. All sales people should be like Oliver. Attentive not over bearing. Gave good advice. Arrived very distressed and went aw... See more
Location
Switch locationUnit 2 St Oswalds Retail Park, The Cattle Market, GL1 2UE Gloucester, Gloucestershire,, GB
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See what reviewers are saying
As a 75yr old OAP female, living alone - it was so nice to see two lovely guys bringing in my new two seater settee and one armchair. When they were putting it together - they made it look so easy.... See more
Neither happy nor particularly upset, just didn't feel like it was a quality experience. Delivery timeline was 0700 to 1200. Who the hell wants to take a delivery at 0700. That was after 3 mont... See more
Company replied
Nice sofa, exactly as ordered. Modular construction so easy to install ( and move if o have to do it). Delivered when they told me. Good communication. Team that dropped it off and put it together wer... See more
Company details
About poltronesofà - Gloucester
Written by the company
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Written by the company
Contact info
Unit 2 St Oswalds Retail Park, The Cattle Market, GL1 2UE, Gloucester, Gloucestershire,, United Kingdom
- 01452 397350
4.7
Excellent
1K reviews
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The delivery guys were brilliant DAI &…
The delivery guys were brilliant DAI & SCOTT.
They arrived earlier than the time slot which we were really pleased about. Brought the furniture in and assembled. Took ALL the wrapping away. Thank you so much DAI & SCOTT, you were both BRILLIANT.
October 21, 2024
Unprompted review
Reply from poltronesofà - Gloucester
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Advance notice of when the sofas were…
Advance notice of when the sofas were going to arrive and updates leading to a precise time of delivery. Setting up sofas in correct positions and removing packaging, leaving the room neat and tidy. Dai and Lee were polite and courteous throughout.
October 15, 2024
Unprompted review
Reply from poltronesofà - Gloucester
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Reply from poltronesofà - Gloucester
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Carys and Ryan were super wonderful…
Carys and Ryan were super wonderful today when we bought our new sofa and chair. They were helpful, knowledgeable, kept us at ease and were extremely patient with our decision making. They made the whole experience so enjoyable and relaxing. Thank you both, great job 👏 xx
October 14, 2024
Unprompted review
Reply from poltronesofà - Gloucester
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Reply from poltronesofà - Gloucester
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Good delivery by Dai and Scott!!
Dai and Scott delivered our new SCS sofa, they did a fab job, helped get the sofa into the living room, made sure everything was good before leaving. Great customer service.
September 27, 2024
Unprompted review
Reply from poltronesofà - Gloucester
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Excellent Service
Many thanks to Dai and Scott today for the delivery. Very helpful and efficient. Love the new sofa!
September 27, 2024
Unprompted review
Reply from poltronesofà - Gloucester
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Tracking the order was easy
Tracking the order was easy. Delivery was on time.Dai and Scott the Delivery drivers were excellent, tidy and friendly 👍👍
September 27, 2024
Unprompted review
Reply from poltronesofà - Gloucester
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Delivery drivers Rhys and Josh were so…
Delivery drivers Rhys and Josh were so helpful and nothing was too much trouble they even moved my coffee table and chest for me after they’d positioned my sofa and chair as I have rheumatoid arthritis, they were extremely polite and conscientious ⭐️⭐️⭐️⭐️⭐️⭐️
September 17, 2024
Unprompted review
Reply from poltronesofà - Gloucester
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
New Sofa
The experience of buying a new sofa in the Gloucester store was impressive.
All of the staff were friendly and happy to help, especially Nicola who completed the transaction for us. She was knowledgeable on the product details and had a lovely friendly manner.
It was a pleasure to do business with her.
Thank you Nicki
September 15, 2024
Unprompted review
Reply from poltronesofà - Gloucester
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Reply from poltronesofà - Gloucester
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Reply from poltronesofà - Gloucester
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Both Simon and Josh arrived on time was…
Both Simon and Josh arrived on time was here for around 15 minutes. Polite helpful
SCS in Gloucester were extremely helpful and chatty. Really nice experience
September 3, 2024
Unprompted review
Reply from poltronesofà - Gloucester
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Karen was friendly ,helpful
Karen was friendly ,helpful , knowledgeable and excellent asset to your company
August 25, 2024
Reply from poltronesofà - Gloucester
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Sofa we got were good value and exactly…
Sofa we got were good value and exactly what we wanted. Was a little annoying having delivery time changed, however when the delivery guys came, Dai + Scott, they made it all worth while, friendly, funny and helpful, they took sofas to the right location, assembled them and basically did everything. Definitely need to give them some credit.
August 30, 2024
Unprompted review
Reply from poltronesofà - Gloucester
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Absolutely first class experience
Absolutely first class experience. Bought two new sofas. Tim Smith in the store was so pleasant and helpful. Would certainly not hesitate in buying again from SCS.
August 25, 2024
Reply from poltronesofà - Gloucester
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Jason and Huw, Great Delivery Team
Very positive overall, from the great saleslady in the Gloucester Store (St.Oswalds) to Jason and Huw who delivered my new recliner today. Jason and Huw were on time, let me know when they were going to arrive, off-loaded and assembled the recliner very efficiently, both were courteous and a credit to the company.
August 24, 2024
Unprompted review
Reply from poltronesofà - Gloucester
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Delivery
Kept us informed about delivery Jason and Huw quickly and efficiently assembled the items and were very polite
August 16, 2024
Unprompted review
Reply from poltronesofà - Gloucester
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Fast & Professional
Delivered so fast, I’ve never had a delivery that quick before. Very nice and professional guys can’t rate them any higher.
August 16, 2024
Unprompted review
Reply from poltronesofà - Gloucester
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
We visited the store 3 times before we…
We visited the store 3 times before we purchased our sofa. Each time we spent a long time going round all the sofas trying to decide which was best for us. Not once did they get annoyed or frustrated when we changed our mind about what we wanted - which happened alot. Lovely patient lady called Karen that helped us.
June 16, 2024
Reply from poltronesofà - Gloucester
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
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